We stayed in a river suite on 8 Feb. The place is nice and it has a good basement carpark. A Chinese lady who has just been on the job recently served us and showed us the room. She asked for our selection of newspaper for our room. However the newspaper was not given to us for our two nights stay there. Instruction to her to pass us more towels was not followed up and we ended up calling housekeeping at night to request for the towels.
On the next day after our day tour, we found that our room was not vacuumed.
Overall the service staff there needs more training.
- Official Description (provided by the hotel):
- Casa del Rio, Melaka, part of The Boutique Collection by HPL Hotels & Resorts, is located on Jalan Kota Laksamana, Melaka, a literal 2 minute walk away from the popular Jonkers Walk and heritage attractions. Keen observers will pick out the Arabic, Chinese and Dutch influences woven into the dominantly Mediterranean architecture. This boutique hotel, offering first class services, is already a striking addition to the historic skyline of the city. The hotel's 66 guest rooms and suites, each covering a minimum of 50 sq meters, uniquely feature dressing areas, bathrooms, split level bedrooms and private balconies as well as a number of unique personal touches. Aiming to provide an "at Home" atmosphere, Casa del Rio is a sanctuary from the city's bustle, with spaces for indulgent reflective solitude or stimulating interactive conversation depending on the choice of the traveller. ... more less
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- Also Known As:
- Casa Del Rio Melaka Hotel Melaka