The hotel is very nice with antique furnitures and pretty deco, I quite like my room which has a pretty little balcony, and lamp, chairs, curtain that are all pretty. Don't know why I keep feeling that the queen size bed seem smaller than usual queen size, but the softness of mattress is real good and it is comfortable. However, the aircon is noisy and not cooling during day time, we call for technician and being told it is the blower sound which is normal, and the aircon is working with no problem (that's what they said), so we gotta tolerant with the aircon.
We don't really satisfied with their service, firstly they will hold your RM50 for deposit, we understand it is normal but the room access card, they only give you one! We request for one more access card but they said it is hotel policy that each room only provided with one access card, this is totally not acceptable for us as the room is hot as I mentioned earlier, we have to leave the card in room always to keep the room less warm, so everytime we just have to go to the counter and tell them we left our card in the room, and they assist us to open the room with their master card to enter our room everytime, you can imagine how troublesome it is.
The breakfast is average or can be said as lower than average, but nasi lemak with the sambal chili chicken, porridge with corn and carrot are not bad for me, the drinks of grape and orange juice are not fresh juice, totally tasteless, first time ever I would rather go for coffee and tea all the way during breakfast. However, I think the breakfast and lobby area are nice and chillax to have breakfast there and hang around.
Parking space right in front of the hotel is limited, we didn't get to park there even once during the stay, and everytime we gotta pass by to check if there is parking but everytime disappointed and gotta go one big round (as you know Melaka is all with one way road) back to the parking that opposite the hotel, which area that need cross the road from hotel.
Overall, the hotel has its pros and cons, but with the rate of RM128 nett per night comes with nice room and breakfast, we still think it does worth.
- Official Description (provided by the hotel):
- Arenaa De Luxe is a boutique hotel with 82 tastefully furnished rooms in the heart of Historical Melaka City, just a short distance from Air Keroh Toll & Alor Gajah Toll.Our hotel is your perfect getaway choice, as it is nestled within a peaceful residential area and backed by the luscious greens of St. John's Hill which provides you with the calm serenity away from the hustle & bustle of city life.To top it all, we are just a stone's throw away from Famous Local Food outlets, Tourists Attractions, Shopping District & Nightlife hotspots. ... more less
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