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Courtyard @ Heeren Boutique Hotel
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The price you found is 11% lower than this hotel's average rate of $55/night.

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Savings alert! 21% below average rates

The price you found is 21% lower than this hotel's average rate of $173/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Reviews (1,179)
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All reviewsdeluxe roomjonker streetkoi pondnight marketthe ground floorrain showergreat showerperanakan stylelovely boutiquethe hotel staffbreakfast is servedthe breakfast areawithin walking distancefamily suitesmall hotelroom designwelcome drink
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Reviewed April 25, 2014

We booked a night's stay at Courtyard @ Heeren as read a lot of positive reviews about it. We decided to stay a few nights at another hotel which we were familiar with and spend our last night at Courtyard@ Heeren. On our first night in Malacca, my wife's bag which contained all our money, her phone, IC, credit cards, hotel key card etc was snatched away by a thief on a motorbike. As we were affected by the incident, we decided to cut our holiday short. We tried calling up Courtyard@ Heeren to explain to them our situation and ask if they could cancel our booking which was still in a few days' time. They were very official about the whole matter and told us that they will charge us in full even if we don't turn up. There was no offer of help or words of consolation for our plight. It was a stark contrast with the hotel that we were staying in who offered to change our rooms immediately and allowed us to check out earlier without additional charges. We think Courtyard@Heeren should certainly learn to show more compassion and flexibility in dealing with guests who may encounter problems during their stay.

  • Stayed: April 2014, traveled as a couple
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5  Thank sporestriker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2014 via mobile

Called up the hotel before reaching and they send a staff waiting in front to assist us to the parking which was quite good. Check in was fast and great as the staff patiently recommended us places to eat.
We had a deluxe room and it was excellent with the mixture of ancient and modern design.
Location is even great as the Jonker Walk is just next street and everything is within walking distance. We just park our car at the carpark till we check out.
Overall, it's a very nice hotel and service is very good! Will definitely be back!

  • Stayed: April 2014
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2  Thank rebeclv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2014

Courtyard@Heeren hotel is located right in the Chinatown World Heritage Site in Melaka, yet we didn't find it noisy on our recent visit. The traditional narrow, deep design of the house means that our bedroom had no external windows, but was otherwise comfortable, if a little small. Interior design round internal courtyards is very charming, and the staff are very helpful and friendly. Excellent value for money.

Room Tip: Ask for a bedroom with external window.
  • Stayed: March 2014, traveled as a couple
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Thank macbone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2014

We stayed here with our two children. The family room was perfect with clean facilities & the staff were lovely & very helpful. The hotel is located one block from the markets. Meaning we were able to walk everywhere & return quickly when we needed to with a tired child or too many packages. Breakfast is included & was a western style buffet. The four of us agreed this was the best place we stayed in Malaysia.

Stayed: July 2013, traveled with family
1  Thank Belinda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2014

This is a very pretty Straits Chinese-themed boutique hotel in the old part of the City. It is a charming building, comprising a maze of staircases, courtyards and quadrants.

The location is good - situated on a charming narrow street in the old town, albeit its proximity to the Jonker market meant it could be noisy; these were not the two best nights' sleep I have ever had.

The staff are very friendly and helpful - they even stayed up until 3am so I could check-in (very) late.

Otherwise, the hotel was good but without being outstanding. The clean and tidy room was pleasant and looked good but had clearly been done up on the cheap. The same applied to the en suite.

Breakfast was pretty basic and the choice of foods could be expanded a bit.

Overall, I had an enjoyable stay albeit I would be concerned about Melaka's hotel industry if (as Trip Advisor says) this is the city's second best hotel!

  • Stayed: September 2013, traveled on business
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Thank JezAndSonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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