We stayed at the Courtyard for 2 nights and were very impressed by the level of service and efficiency of the staff.
Lovely room and the jacuzzi was awesome. A few of the shutter doors were slightly damaged but generally speaking the damage was due to wear and tear and it did not in any way hamper the enjoyment of our trip.
When housekeeping arrived with a fresh set of towels, it was highlighted that the bulbs at the dresser might be fused. The bulbs were promptly swapped about 5 minutes later! Can't even get that sort of efficiency in a 5 star hotel!
I wasn't too convinced about the security based on the reviews. But my worries were laid to rest when I saw the surveillance set-up and the uncle that they hired to watch over the vehicles.
Extremely friendly and alert for his age, he got up to check who I was when I walked to my car at 3am in the morning. Impressive.
- Official Description (provided by the hotel):
- Boutique hotel consist of 14 rooms with different kind of designs, located in the heart of city, part of the UNESCO World Heritage City of Malacca. ... more less
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