Went there with my family 2 months ago, and as expected we waited for the long queue and the table, and we ate with all eyes on us from people waiting to be sitted (not a complaint as these were expected) . However just before all of us finished the food, the waiter (chinese male in his early 20s I think) came over to pick up dishes that we finished already, very 'efficient' and he spilled his stacks of laksa bowls over my dad who was still eating his chendol that time! ok, he didn't do that on purpose but what he did was, he said a quick 'sorry' without eye contact, continue to wipe the table quickly and left for other table. Not even bothered to check if my dad was ok from his mistake! Horrible, my dad's top, pants and shoes were dirty from that and he had to throw his camera bag away when we got back because it got mouldy from the spill. The guy didn't even offer a cloth or even tissues for him to wipe down. We were not malacca locals and my dad didnt bring extra cloth with him for that day, so he just walked around in that same clothes. When we went to tell the 'tauke niong' she just said, 'sorry, he didn't do it on purpose' FULL STOP. Then when my dad asked what is she going to do about this,she looked irritated and said if we want, she can wash my dad's clothes and bag for him since she had her washing machine behind the house anyway. WTH!
ok so this review will not affect her business anyway, the queue outside is still long and money continue pouring in for her. But the lack of humanism and the money oriented attitude make me refuse to go back there again. There are equally good if not better assam laksa and chendol elsewhere anyway.
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