We noticed the room was full of ants after we checked in. We politely notified the lady at reception and her solution was to give us a bottle of bug killer spray to spray the room. After spraying, the chemical smell was soooo strong we felt sick. We went out the whole day and only returned at around 2am but the chemical smell was still pretty strong. Smelling in these fumes is really damaging to a person's health.
After we sprayed and noticed how strong the smell was, we had asked if we can switch rooms. We were not asking for an upgrade, simply a change in similar room. She replied that we want cheap room so that's what we get and that all similar rooms were booked. She told us to pay more to get a better room because the more expensive rooms had no ants. What kind of answer is that? We checked out the more expensive room and there were ants as well. She made it seem like it was our problem by saying " Why you afraid of ants?" We should've known something was wrong right when we arrived. She started to sell us an upgrade right when we walked in. I don't even think there was anyone else staying at the hotel that night. I didn't see or hear a single person. In the end, we didn't get a room change nor did we get a refund.
I have travelled many places and have paid for cheap and expensive rooms. I did not expect much for what I paid for the room. All I expected was a clean room with a bed and attached toilet/shower. I had read a few reviews on TripAdvisor and most were positive. This hotel is ranked in the top 1/4 of the hotels in Melaka. Oh please! Don't be fooled.
We stayed outside the hotel and didn't even sleep that night. We treated it as if we paid for a room to store our luggage. As if it couldn't get worse... we asked the hotel owner ( I think it was the owner) to call us a cab early in the morning to get out of there...I'm pretty sure we got ripped off but we just wanted to get out of there...he even tookk a cut from the cab driver right in front of us when the driver arrived!
- Official Description (provided by the hotel):
- Kota Lodge is simply a home away from home. Ideally located in the heart of Chinatown, you can easily access yourself to the most historical part of Melaka in merely 2 minutes on foot. All types of Malacca delicacy can be found near Kota Lodge such as, Chinese, Malay, Indian and also the Baba & Nyonya. A 24 convenient shop is just round the corner. Come and stay with us and we will make you understand more about Melaka and Malaysia. ... more less
- Reservation Options:
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- Also Known As:
- Kota Hotel Melaka