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“Home sweet home”

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Treebo Santiago Beach Resort
Ranked #23 of 110 Hotels in Calangute
Stoke-on-Trent, United Kingdom
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Home sweet home”
Reviewed February 18, 2013

Just back from 4 great weeks at sunny Santiago Hotel ...nothing has changed Raj & all his fantastic staff are like our 2nd family ...Our circle of friends extended even more ...Shared treasured memories with special Geordie friends Margaret & Les !!! However ...once again big problems with Adalaide the so called "Goan Gold " seller As I stated before she only rents a room in the hotel .My Husband took back a black diamond ring that had split right through !!! She sent it back 2 nights later in a comptete mess !!! The lovey jewelery man Jack ( first shop right from reception ) fixed it free he was so disgusted !! He made up several items for us & presents for our Granchildren ..excellent !! We had met a Russian lady who had lost a unique gold earring ...Jack made her an identical one in 3 days both her & her Husband were astounded !!! So as I said before if you venture up to Adalaide be it at your own risk !! AVOID ADALAIDE !! As for Santiago & all the fantastic sfaff many thanks again for making our months holiday special ...Just give it a try ...sunshine & smiles everyday :-)

Room Tip: Pool view rooms + many rooms have new A\C
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  • Stayed January 2013, traveled as a couple
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Helpful?
2 Thank Annie56_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Treebo Santiago Beach Resort, responded to this review, March 3, 2013
We appreciate your kind comments. We have spoken to Adelaide who has assured us that we shall not have any reason to complain in the future.


Regards
Rajiv Ranjan
Resort Manager
Santiago -Goa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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386 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • Dutch first
  • English first
  • Russian first
  • Swedish first
  • Any
English first
1 review
Reviewed February 15, 2013

This was our first time in India and we had a fantastic time. The staff were absolutely amazing and made our stay really memorable. The food was really good with plenty of choice. If you want to invest in some jewellery make sure you visit Jack at Tiffanys just on the lane outside the hotel. The service is excellent and when home the jewellery was valued much higher than we paid and they commented on the quality. Overall a great experience and thanks to everyone for making our holiday special

  • Stayed December 2012
    • Value
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    • Rooms
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Helpful?
Thank Clashcool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Treebo Santiago Beach Resort, responded to this review, March 3, 2013
We are pleased you enjoyed your time with us look forward to welcoming you in the future.


Regards
Rajiv Ranjan
Resort Manager
Santiago -Goa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 8, 2013

After recommendation we stayed here for 2 weeks Nov 2012. Liked it so much for our 3rd week we decided to stay their again. The highest of praise goes out to the waiters, they ard very attentive, polite and make you so welcome, they helped us on where to visit, best places to buy things and sharing stories with you, nothing is too much for them, they were great snd we have kept in contact with them..especially Paulo, Walter, Pritesh and David. The food is delightful with so much to choose from, if there's anything particular you like the chef will cook it. Lobster, tiger prawns and if you buy something you want cooking, for a small charge the chef will cook it :-) ... the rooms are dated but clean and the air con is great, but if you're in India you dont want to be holed up in a hotel room anyway! Central location beaches shops everything you need within walking distance. Tiffanys Jewellers just outside the hotel is the best around, Jack the owner is lovely, I had the most amazing diamond ring made to order, gorgeous and worth 4 times more in UK. Loved this place so much going back in March :-)

  • Stayed November 2012
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Helpful?
2 Thank VIVandRAY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
124 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed February 4, 2013 via mobile

I've been coming to Goa for seventeen years so had a good idea of what to expect.I booked via the Agoda website whereas almost everyone else were British or Russians on 2 week package holidays.The hotel is down a dusty lane where you walk past a few Kashmiri shops and persistent and annoying taxi drivers.
The hotel itself is ok for Indian standards with friendly staff.The rooms are pretty basic as are most Indian hotel rooms with a basic bathroom and a per usual hard bed.Bonus was an extra living room with cable tv,sofa and fridge.Room cleaned everyday with clean sheets and towels.Its a ten minute walk to the now very busy Calangute town centre and ten minutes to the nice if not a little dirty and busy Calangute/Baga beach.
Calangute/Baga now consists of middle class Indians from Mumbai/Delhi/Bangalore etc.on short breaks.Lots of Russian bars plus quite a few British bars catering for an older British working class/retired crowd.Personally I enjoyed Calangute more 10-15 years ago when there was more of a backpacker vibe but places do change sometimes not for the better.I think the final chapter on my travels to Calangute/Baga has been written!

  • Stayed January 2013
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Helpful?
2 Thank Ystradafodwg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 3, 2013

We have stayed here before 2 years...but my friend recently stay here...Nice Hotel...Good Food...rooms were good...we went into the package...all package arrangement was very good..hotel staff is very cooperative..my advice to all friends to go in pakcge....and enjoyyyy more here....

  • Stayed March 2012, traveled as a couple
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Helpful?
Thank shwetamn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 30, 2013

Having studied the reviews of The Santiago over the last 8 months I had prepared myself for 'basic' however was bitterly disappointed.

Upon arrival after a long journey from London we were shown our room that resembled a prison cell door...still hoping for a positive experience we entered our room and were disappointed to find it dark, dank and in desperate need of decent cleaning and a make over.

Most disgusting of all was after dropping our bags to the floor before climbing into bed, I removed the 'sanitary' tape from the toilet to use it, only to find it completely full of diarrhea!!!!!!

Our room was plagued with ants yet the hotel refused to move us....our bed or towels were rarely changed....and we found our room cleaner using our toilet and had to wait while he finished!..

On our last few days we caught a look at another room which was much better than ours...the occupants having returned to the Santiago after a prior visit and therefore enjoyed little 'extras' including flowers on the bed etc.....sadly these should be applied to everyone to entice them to return.

There are some redeeming features to ths hotel however which are the restaurant staff...they are tuly mazing. They made us feel extremely welcome.

The Goan food in the restaurant is very good...everything else is inedible and the evening entertainment sadly diabolical.

The pool is small and only 1 or 2 sunbeds arte in the sun, however you need to stand in line to get these first if you want them. It's sad that peple travel all the way to India to lie around a concrete hole in the shade.....venture out to the many beautiful beaches! Or even Baga Beach at only 5 minutes walk.

I will return to Goa, but not to The Santiago....although given the price what can you expect? It's very cheap, but you get what you pay for.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank luvaglio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 29, 2013

just returned from the santiago on 27/1/2014 after the initial shock of walking down the dusty lane to the entrance to the hotel we were greeted by very friendly staff,the hotel itself was a bit dated but very clean,good choice of food,the pool is on the small side with only 15 sunbeds but the beaches are only a 10 minute walk away as were shops and bars,looking forward to returning in 2014

Room Tip: try to get a pool view
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank julie w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Treebo Santiago Beach Resort

Property: Treebo Santiago Beach Resort
Address: Calangute - Baga Road | Cobra Wado, Calangute 403516, India (Formerly Santiago Beach Resort)
Location: India > Goa > North Goa District > Calangute
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#13 Romantic Hotel in Calangute
Price Range (Based on Average Rates): $
Hotel Class:3 star — Treebo Santiago Beach Resort 3*
Number of rooms: 71
Official Description (provided by the hotel):
Just off the pulsating stretch of the Baga main road, one is transported to the palm-treed sanctuary of Santiago. Its cozy charm and superb location are a large part of its enduring appeal. Each air-conditioned room has a twin/double bed, a wardrobe and an en-suite bathroom. Other amenities include a tea/coffee maker, fridge, telephone with intercom facility and satellite TV. There is a separate living room and an attached balcony. "Las Masalas" by the poolside offers varied snacks, mini meals and beverages through the day. For lunch and dinner "Las Masalas" serves an intriguing combination of continental, Mediterranean, Goan and Indian dishes. ... more   less 
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Also Known As:
Santiago Hotel Calangute
Hotel Santiago Goa
Treebo Santiago Beach Resort Goa/Calangute

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