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“A good three star property with untrained staff”
Review of Neelams The Grand

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Neelams The Grand
Ranked #38 of 124 Hotels in Calangute
Reviewed June 17, 2014

We visited in June 2014. The propety is good with big rooms and clean rooms. The staff seriously needs training. it gives a feeling you are walking in a government peoperty. They do things when asked to give you a feeling they would not have done it if they had a chance. Relunctant service. from the reception to the roomservice, all need training in courteousness. SoThe breakfast has a good spread but the food is not upto the mark , ant at all to a three star property. Ended up having omlettes. The restaurant again has a good ambience but lose on service.

good rates on the net. At the reception they offer very high rates.

;location is good with the beach around the corner, bank, kfc and other restaurants nearby

Room Tip: if you are ok with good property but not so good service, this place is fine.
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  • Stayed: June 2014, traveled as a couple
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2  Thank lekhak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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324 - 330 of 604 reviews

Reviewed June 17, 2014

location is best. hotel needs renovation of interiors. needs to improve service and staff behavior. rest of things are ok. old building and cleanness required attention.......................................................................

Room Tip: choose from new building superior rooms.
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  • Stayed: May 2014, traveled with friends
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Thank NAWABsajidshaikh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2014

Nice property well maintain an also memebers of hotels where very co-operative. But parking created a great trouble n even similar breakfast was mood spoiling......overall nice stay we enjoyed well................

  • Stayed: June 2014, traveled with family
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Review collected in partnership with Cleartrip
Thank Ricky H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2014

the photographs of the hotel on your website showed that the bathrooms have bath tubs. but there were none. complete dampener. moreover we booked a poolside view room from clear trip but we were not offered the same for at least two days.


  • Stayed: June 2014, traveled as a couple
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Review collected in partnership with Cleartrip
Thank Ritika K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2014

Good rooms but the worst lousy food. The room floor has stains which they let go without cleaning but the stains are too much to go unnoticed. The vegetable dishes are strange and terrible and cannot be eaten. The hotel is owned by Narayan Rane when he was Revenue Minister and so money was just put in by him but no money on good maintenance and management. The same is with the Neelam the Glitz and the Neelam the country side he owns




  • Stayed: June 2014, traveled as a couple
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Review collected in partnership with Cleartrip
1  Thank Sheila V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2014

Dodgy. Pictures don't look like on the internet and people were argumentative. Bed linen not clean. We left as can get better for that money. Also didn't refund us after we left. Family and friends having a get together outside our bedroom door until middle of the night and would turn tv off.

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with Cleartrip
4  Thank Sheila V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2014

the rooms and property is pretty basic. the rooms in old wing are untidy. only positive is location. its near to calangute beach.. walking distance.. breakfast is very basic and lacs variety and taste. Service is okay. wont stay again

  • Stayed: April 2014, traveled on business
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Thank Akash H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Neelams The Grand

Address: Post Office Road, Calangute 403516, India
Location: India > Goa > North Goa District > Calangute
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Spa Hotel in Calangute
Price Range: $59 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Neelams The Grand 3*
Number of rooms: 150
Official Description (provided by the hotel):
The Grand in its true opulent style and grandeur architecture is the blend of perfect hospitality and old world charm. Comprising of 143 contemporarily appointed rooms and suites with large swimming pool, health club, multi cuisine restaurant, coffee shop and largest Sports Bar. ... more   less 
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Also Known As:
Neelams The Grand Calangute
Neelams The Grand Hotel Calangute
Neelams The Grand Goa/Calangute
Neelams Grand

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