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“Spacious Rooms but Food Service needs improvement” 3 of 5 bubbles
Review of The Golden Suites & Spa

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The Golden Suites & Spa
Ranked #52 of 110 Hotels in Calangute
Vadodara, India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Spacious Rooms but Food Service needs improvement”
3 of 5 bubbles Reviewed December 30, 2013

The property looks fab from outside and so are the rooms...esp 2BHK ones with large spacious sitting area with huge LCD, big dining table, split AC, an extra Toilet and big Kitchenette along with each rooms having a personal LCD TV, Split AC, Bathroom and Balcony. A nice place if you want to spend some quality time indoors and just relax. However, food quality & variety needs improvement. The buffet b/f, lunch and dinner menu needs to be revamped with more items on offer. When we visited in March 2013 the restaurant was under construction and a make shift eating lounge was arranged in one of the ground floor rooms. Room service was reasonable and the staff was courteous. The property is a bit isolated as there are not much developments nearby. Not for those looking for the hustle-bustle of north goa but definated for those who want to relax but at the same time enjoy the north goa offerings. Overall, doesn't seem like a 4* hotel property as compared to others ones in North Goa especially if you are opting for a meal option in your package.

Room Tip: Opt for a Corner Room as it has good view of both sides and seems to be spacious too...
See more room tips
  • Stayed March 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Aish_99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Apartments_13, General Manager at The Golden Suites & Spa, responded to this review, March 16, 2014
Dear Ms. Aish,
Greetings from The Golden Palms Hotel & Spa, Calangute, Goa!!!

Thank you for sharing your feedback on Tripadvisor with us. It’s a sheer pleasure for us to know that you have liked our apartment hotel facilities & expecially 2BHK ones with large spacious sitting area with huge LCD, big dining table, split AC, an extra Toilet and big Kitchenette along with each rooms having a personal LCD TV, Split AC, Bathroom and Balcony.

We have taken your feedback to our positive note & have actioned the required changes in the menu with our master chef. However would also like to let you know, we are a door step away from the night life at anjuna 5 kms, calangute & baga markets with 1.5 kms, calangute beaches 1.3kms, malls and restaurants you desire to be in.

We hope to see you at your next visit with us & enjoy new upgrades. Do visit us on Face book and be updated on activities, offers and events planned at “THE GOLDEN PALMS HOTEL & SPA”.

Should you require any assistance please feel free to contact any of us.

We are honored to have you and your guests at The Golden Palms Hotel & Spa, and assure you of a truly enjoyable stay and the best of our services at all times.

Thanking You, With Regards

Sanjeev. R. Patil
Assistant General Manager
Email: resv.cal@goldenpalmshotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

109 reviews from our community

Traveler rating
    22
    39
    21
    15
    12
See reviews for
38
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
Bangalore
Level Contributor
117 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 bubbles Reviewed December 23, 2013

My wife son daughter-in-law &I stayed in Golden Palms Hotels & Spa Calangute Goa 15th December 2013.The Villa with two very spacious rooms,a living room & a balcony.While the rooms are well furnished,the maintenance needs lot of improvement.The complimentary breakfast did not have much variety & quality also needs improvement.Even the quality of food offered for lunch/dinner also needs lot of improvement.The swimming pool was very small & it appears it was built just to claim that there is also swimming pool.But the location is fairly good with beach being within walking distance.After a wonderful stay in their property at Bangalore,the stay here was a come down

Room Tip: does not make much of a difference
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  • Stayed December 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank HemanthPai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Apartments_13, General Manager at The Golden Suites & Spa, responded to this review, March 16, 2014
Dear Mr. Hemanth,
Greetings from The Golden Palms Hotel & Spa, Calangute, Goa!!!

Thank you for sharing your feedback on Tripadvisor with us. It’s a sheer pleasure for us to know that you have liked our apartment hotel facilities & loved the one bedroom appartments.

We have taken your feedback to our positive note & have actioned the required changes in the menu with our master chef. We are widening the swimming pool in near future to meet our guest expectations.

We hope to see you at your next visit with us & enjoy new upgrades. Do visit us on Face book and be updated on activities, offers and events planned at “THE GOLDEN PALMS HOTEL & SPA”.

Should you require any assistance please feel free to contact any of us.

We are honored to have you and your guests at The Golden Palms Hotel & Spa, and assure you of a truly enjoyable stay and the best of our services at all times.

Thanking You, With Regards

Sanjeev. R. Patil
Assistant General Manager
Email: resv.cal@goldenpalmshotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed December 20, 2013

We were staying at the hotel for a shoot and found the hotel below average. There is a layer of dust everywhere - right from the reception to the elevator and all the corridors. The wifi never worked - not in the lobby, not in the rooms. Hot water in the shower was a matter of chance. The upstair corridors and steps seemed like they haven't been cleaned since the hotel opened up. The restaurant staff was not trained and the if a foreign person( I was with a team of British filmmakers) was speaking to them, they had no clue of what was being asked for. My room was okay but it seemed that it wasn't cleaned before I was checked in. There were someone's dirty clothes lying in the closet. For a hotel that is just a year and a half old, it was already showing signs of shutting down. The only people who seemed to be staying there were honeymooners looking for a cheap stay. Every complain to the staff was met with a expression that said, "I would like to help you but I really don't know how to..". For a hotel that is nowhere near the beach - it surely is high-priced. My advise - look for cheaper options near the beach - at least you know what you are getting for that price. My advise to the hotel management - pull up your socks and hire more maintenance staff ( or shut the hotel down soon!). We were filming a travel show for BBC and this hotel definitely won't make it to our programme!

  • Stayed December 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
6 Thank Amitvach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Apartments_13, General Manager at The Golden Suites & Spa, responded to this review, March 17, 2014
Dear Mr. Amit,
Greetings from The Golden Palms Hotel & Spa, Calangute, Goa!!!

Thank you for sharing your review here on Trip Advisor about your recent stay with us.

Its good to know you liked our property on the website and done your bookings with us at the same time feeling sorry to know that you have not enjoyed your stay with us. We have taken your feedback on a positive note on the house keeping services provided. Food taste is very much prepared on likings of a mix cultured guests, still we always try and make all our guests satisfied to their taste buds and palate. Our location being an advantage to the closet places like the Calangute market, Calangute beach, baga beach & many more places at your easy accessibility.

We shall certainly get the shortcomings streamlined and better to give all our patrons a good experience.

Entire team at The Golden Palms Hotel & spa always strive to do the best, keeping honest and positive attitude towards our services and the patrons like you.

Do visit us on Facebook and be updated on activities, offers and events planned at “The Golden Palms Hotel & spa”
We are looking forward to see you at The Golden Palms Hotel & spa next year again & to give you even better hospitality experience.

We were honored by you and your guests at The Golden Palms Hotel & Spa, and assure you of a truly enjoyable stay and the best of our services at all times.

Should you require any assistance please feel free to contact any of us.

Thanking You, With Regards

Sanjeev. R. Patil
Assistant General Manager
Email: resv.cal@goldenpalmshotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Calangute hotels

Bhopal, India
1 review
4 of 5 bubbles Reviewed December 14, 2013

It was a wonderful hotel with a very cooperative staff...........beautiful rooms...nd goaaaa we just loved it . I reccomend this hotel for their clean and hygeinic rooms and a WONDERFUL KITCHENETTE for holiday cooking.

Room Tip: always try 2 bedroom villa for 4 adults n more.
See more room tips
  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank nike_manshani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Apartments_13, General Manager at The Golden Suites & Spa, responded to this review, March 17, 2014
Dear Mr. Nike,
Greetings from The Golden Palms Hotel & Spa, Calangute, Goa!!!

Thank you for sharing your review here on Trip Advisor about your recent stay with us.
I am sure you are already missing your wonderful Goa Holidays & back home in Bhopal.

Its an absolute pleasure to know you liked our hospitality and also enjoyed our resort, our facilities and the location. Entire team at The Golden Palms Hotel & Spa, Calangute always strive to the best, keeping guest needs and caring attitude towards our services and the patrons like you.

Do visit us on Facebook and be updated on activities, offers and events planned at “The Golden Palms Hotel & spa”
We are looking forward to see you at The Golden Palms Hotel & spa next year again & to give you even better hospitality experience.

We were honored by you and your guests at The Golden Palms Hotel & Spa, and assure you of a truly enjoyable stay and the best of our services at all times.

Should you require any assistance please feel free to contact any of us.

Thanking You, With Regards

Sanjeev. R. Patil
Assistant General Manager
Email: resv.cal@goldenpalmshotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 bubbles Reviewed December 13, 2013

Good hotel with all required facilities. Food was excellent and kind and caring staff. The AGM Mr.Patil was always ther for us. All other executive staff was also cooperative. I definitely recommend this hotel

  • Stayed October 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Prasad P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Apartments_13, General Manager at The Golden Suites & Spa, responded to this review, March 18, 2014
Dear Dr. Prasad,
Greetings from The Golden Palms Hotel & Spa, Calangute, Goa!!!

Thank you for sharing your review here on Trip Advisor about your recent stay with us.
Its an absolute pleasure to know you liked our hospitality, services & the location as the main advantage.

Thank you once again to share your appetite satisfaction on the delicacies had with us.

Entire team at The Golden Palms Hotel & Spa, Calangute always strive to the best, keeping guest needs and caring attitude towards our services and the patrons like you.

Do visit us on Facebook and be updated on activities, offers and events planned at “The Golden Palms Hotel & spa”
We are looking forward to see you at The Golden Palms Hotel & spa next year again & to give you even better hospitality experience.

We were honored by you and your guests at The Golden Palms Hotel & Spa, and assure you of a truly enjoyable stay and the best of our services at all times.

Should you require any assistance please feel free to contact any of us.

Thanking You, With Regards

Sanjeev. R. Patil
Assistant General Manager
Email: resv.cal@goldenpalmshotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed December 11, 2013

Hotel is average place to stay, definitely not worth for money you pay. This does not fit to the standard of Golden Palms Resorts if you have seen at other places. Don't go with Brand Name. Rooms are clean and very big but there are no amenities in Hotel. Swimming Pool is very small and not clean enough to swim.

Hotel Food is average, I will say Breakfast is good but lunch and dinner are average. There is no 24x7 room service. The attached Travel services to Hotel are not good. I will advise do not rent a car from Hotel attached agent.

The good part is Staff , Staff is very nicely behaved and quick service expected.

  • Stayed November 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank nvipkg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Apartments_13, General Manager at The Golden Suites & Spa, responded to this review, March 18, 2014
Dear Guests,
Greetings from The Golden Palms Hotel & Spa, Calangute, Goa!!!

Thank you for sharing your review here on Trip Advisor about your recent stay with us.
Its an absolute pleasure to know you liked our hospitality, services & the location.

We would like to share that this brand of Golden Palms is into a product of apartment rooms. We have noted your suggestion on our swimming pool and hence widening it your satisfaction on your next visit. Your feedback on the likings of the food is enrolled to our master chef’s. The menu is designed keeping all patrons visiting us.

Entire team at The Golden Palms Hotel & Spa, Calangute always strive to the best, keeping guest needs and caring attitude towards our services and the patrons like you & thank you for this appreciation.

Do visit us on Facebook and be updated on activities, offers and events planned at “The Golden Palms Hotel & spa”
We are looking forward to see you at The Golden Palms Hotel & spa next year again & to give you even better hospitality experience.

We were honored by you and your guests at The Golden Palms Hotel & Spa, and assure you of a truly enjoyable stay and the best of our services at all times.

Should you require any assistance please feel free to contact any of us.

Thanking You, With Regards

Sanjeev. R. Patil
Assistant General Manager
Email: resv.cal@goldenpalmshotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed December 10, 2013

We had a good and comfortable stay at Golden Palms , we were there for 03 nights stay and enjoyed every moment of our stay .The beach is close to the resort just 10 minutes distance , the rooms were spacious and cozy , the food was also good.Over all a memorable and comfortable stay

  • Stayed November 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sarath_vrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Apartments_13, General Manager at The Golden Suites & Spa, responded to this review, March 18, 2014
Dear Mr. Sarath,
Greetings from The Golden Palms Hotel & Spa, Calangute, Goa!!!

Thank you for sharing your review here on Trip Advisor about your recent stay with us.
Its an absolute pleasure to know you liked our hospitality, services & the location as the main advantage.

Your feedback on the likings of the food is topped a hat on our master chef’s. Entire team at The Golden Palms Hotel & Spa, Calangute always strive to the best, keeping guest needs and caring attitude towards our services and the patrons like you & thank you for this appreciation.

Do visit us on Facebook and be updated on activities, offers and events planned at “The Golden Palms Hotel & spa”
We are looking forward to see you at The Golden Palms Hotel & spa next year again & to give you even better hospitality experience.

We were honored by you and your guests at The Golden Palms Hotel & Spa, and assure you of a truly enjoyable stay and the best of our services at all times.

Should you require any assistance please feel free to contact any of us.

Thanking You, With Regards

Sanjeev. R. Patil
Assistant General Manager
Email: resv.cal@goldenpalmshotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Golden Suites & Spa

Property: The Golden Suites & Spa
Address: HN:2/250, B Naika Vaddo | Near St. Alex Church, Opposite Saldanha Kiran Appartments, Calangute 403516, India (Formerly The Golden Palms Hotels and Spa)
Location: India > Goa > Calangute
Amenities:
Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 On the Beach Hotel in Calangute
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Golden Suites & Spa 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
The Golden Suites & Spa, Calangute, Goa is located in the most happening belt of North Goa, surrounded by lush green hills and just 1.5 km away from the famous Calangute beach, Our Specially designed apartment Hotel is perfect for families, bachelors, getogethers couples, Private kitchen cooking for college students, calm, relaxing yet fun and exciting hotel to reach all happening places around. A door step away from a night life, markets, beaches, malls and restaurants you desire to be in.Come, play at our all night pool table lounge, rejuvenate at the in-house Spa or Cool yourselves into our swimming pool while play basketball too. LOCATION: Dabolim Airport - 40 kilometers, Tivim Railway Station - 15 kilometers, Karmali Railway Station - 20 kilometers, town of Panjim - 12 kilometers, Calangute market - 500 meters, Calangute Beach - 1.5 kilometers Health & Fitness Gym: The fitness gym is open to guests with well equipped machinery promising a complete work out & games around you also to keep you energetic. Spa: The hotel has a fully equipped Spa with well trained staff to give you the strength & peace of mind you desire.Local Attractions: Local Sightseeing, North & South Goa - Fort Aguada, beaches, temples, Old Goa churches, dolphin trips, trip to islands, shopping, Anjuna flee market - Wednesdays (seasonal), Night Market - Saturdays & water sport activities (seasonal), Tour of Panjim, Dona Paula with a boat cruise on the river Mandovi, Local pubs and Night Club reservations, Casinos Entry.Facilities: Doctor on call, Free Wifi internet connectivity in all the rooms, All major credit cards are accepted, Taxi on Call., Foreign exchange, Baby sitting facilities (prior notice 24hrs), Air tickets.Security: CCTV security cameras, hand-held metal detectors deployed at all entry and exit points. 24-hour Security at hotel.ABOUT US: The Golden Suites & Spa a group of Luxury hotels in India which leads you to luxury & partying. As known our brand is growing with many other resorts all over India. We originated as Pearls Oceanique Resort in December 2007 & re-branded as The Golden Suites & Spa, in May 2015. Our chain now has brands in Colva beach goa, Calangute beach goa, Zirakpur-Chandigarh to bring an experience of luxury living to all guests around the world. We would be honored to have you and your guests at The golden Suites & Spa, and assure you of a truly enjoyable stay and the best of our services at all times. ... more   less 
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Also Known As:
The Golden Suites & Spa Goa/Calangute

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