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“Good Resort if you get it at discounted price!!!”

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Santa Monica Resorte
Ranked #26 of 110 Hotels in Calangute
Coimbatore, India
Level 4 Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Good Resort if you get it at discounted price!!!”
Reviewed July 8, 2014

The Resort is good. The rooms are kept clean even during peak seasons which is very difficult for the hotels. The cost is a bit higher if you don't get any discounts but if you can book the hotel through good offers you can be happy about the facilities. The beach is very near and it is a big plus. The room service should improve. The hotel should either give a good buffet breakfast or scrap the complimentary breakfast completely. I don't think any Indian will be satisfied with Bread, Jam and Coffee. One can travel to different locations in Calangute as it is the most important location in Goa. Go for it if you get it at a discount. Most of the budget hotels in Goa give the same kind of service. If you are ready to pay more and get more out of it, choose other hotels. If you are looking for a budget hotel, go for it.

Room Tip: Stay at 3rd and above if the hotel is facing sea shore or beaches
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank Senthil Kumar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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287 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
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English first
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 3, 2014

i had gone to stay with my family booking 4 rooms including a complimentary continental breakfast. To start with the breakfast only had TOAST, BUTTER, JAM, TEA & COFFEE for all the days( which is suppose to be CONTINENTAL breakfast )

I had to change one of the rooms as there was no water supply, broken water jet, loads of ants in the bathroom, & a broken wardrobe.On my complaint they shifted me to another room which again had a problem with the AC & also the bedsheets were not clean at all.

Also the location of the resort is not good as its way inside from the main road. The manager including the staff were not at all polite & humble.


In short my entire stay experience was "AWFUL"

Room Tip: My only advise would be to choose another resort.
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank vickyhinduja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santamonicaresort, General Manager at Santa Monica Resorte, responded to this review, June 4, 2014
Dear Vicky,
Greetings of the Day,
Thankyou for your lovely response, however we would like to bring to your kind notice that all our rooms are maintained on a regular basis and the housekeeping staff is always doing the cleaning of the room so the guest are comfortable, regarding the breakfast we always inform all our guest before checkin that the breakfast served is included in the package and also the items served, you had approached the Manager of the Hotel regarding the Breakfast but you never did mention to him about the rooms not being clean and the bed sheets dirty, and moreover the location of the hotel is what you should have checked upon before you could checkin at Santa Monica Resort,
Thankyou
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Travelers are raving about these Calangute hotels

Level 6 Contributor
143 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 24, 2014

I have stayed in hotel last week, have faced many problem in the hotel. Firstly the room allotted ac was not working at all. After having conversation they change the room. Also in that room for 2 days there was no water at all, as they told it will take time to fill the tank. But how much time 2 days there was no water. On the last day there was completely lights off, whole night have to sleep without light. No power backup at all.

Room Tip: Do not book the hotel, there is many option in north goa
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ParMist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santamonicaresort, General Manager at Santa Monica Resorte, responded to this review, May 25, 2014
Dear Guest,
Thank you for your review on trip advisor,
We would like to bring to your kind notice that all our rooms are fitted with split Ac with a time to time regular check on the same,
Water was not an issue at all at the hotel as we have had enough of water supply in all the rooms as the Hotel was full and none of the other guest faced any type of water shortage,
Regarding the electricity we do have a Kirloskar Generator which supplies power to all the room in case of electricity failure the fan and all the light work on the same except for the AC,
other wise Santa Monica Resort is rated as the best in terms of service provided to the guest,
Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Visakhapatnam, India
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 22, 2014

We stayed at santa monica beach resort for two days. This is a nice resort with really nice rooms. we got one room with hall and kitchen. sofa was there to sit and relax. Most of the rooms of this resort are pool facing. Breakfast is available as buffet (bread ,butter, jam and tea) Swimming pool was not so good , the water was dirty enough that we were not able to see the pool floor so we decided not to enter the pool. Cold drinking water is available all the time but only at ground floor. We had to fill our bottles ourselves. When we asked to stay for one more day, then the receptionist told us Rs. 1500 for 3 persons in room, next day when we went to confirm it the receptionist was changed and he asked for Rs. 2000. wi-fi is available @ rs 110/hr. Its better to go out and use internet cafes. At parking area there was no shade. Any way in terms of facilities, location and budget, its good.

Room Tip: Rooms at top floor are good but not in summer. Also if you wants to take 2-wheeler for day or two,yo...
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  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AnanD06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 4 Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed May 13, 2014

I had a worst experience with the staff and the manager of Santa Monica. Even though the rooms and facilities are not too bad and they are average but the way they talk to visitors is terrible.

They made us wait for more than 1 hour to allot us rooms and we had booked 3 double rooms.
Next ever, worst rule is that swimming pool is open only from 10 AM to 6 PM. No visitor will be in a resort in this peak hours, as they want to go for sight seeing. The same happened with us and when we want to enter pool other than the above mentioned timings, they didn't allowed us.

Breakfast was included in the package of the resort and the menu includes only Bread & Jam/Butter. Any other item should be ordered from the restaurant and they too expensive.

AC in one of the room is not working and even upon complaining the same there was no response from hotel team.

Finally, would like to suggest Hotel team to control there mouth and be polite to visitors.

Room Tip: Opt for Pool side rooms
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank rlsampath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santamonicaresort, General Manager at Santa Monica Resorte, responded to this review, May 15, 2014
Dear Guest,
Thank you for the review,
As a esteemed guest we would like to thank you for choosing Santa Monica as your holiday destination,
However we would like to be a little more polite as the staff will never go out of their way to back answer the guest, it would have been even more better if you could ask to see the General Manager of the Hotel as he is always available 24 x 7,
Regarding the breakfast it is mentioned to all our guest as to what is inclusive in the room rent and the pool timing are displayed in BOLD for all the guest to see,
we do remember you that you had stayed in a room where a brand new panasonic AC is fitted and and the ac is being checked time to time by the maintainence staff,
Last but not the least you had the opportunity to see the Manager of the Hotel asn he is the leader of his team, but did not grab it,
However it was also brought to the notice of the Manager that you wanted to have your drinks served to you while you were in the pool, which is a hazard to other guest a board for the same is displayed,
We the staff of Santa Monica Resort would once again like to thank you for your valuable time to wrie the review,
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Level 3 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 8, 2014 via mobile

Problem for staying extra person.AC provided in bedroom and extra bed provided in hall. So extra person has no AC... Breakfast is funny, please don't mention complimentary breakfast.. Its a big joke... Rooms were clean and beautiful atmosphere... Overall avg experiance...

Stayed May 2014, traveled as a couple
Helpful?
1 Thank Yaswanth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 29, 2014

The Location and the outer look of the resort is wonderful with good and clean rooms but the manager at the reception is Impolite and discourteous. He has no interest in customer satisfaction and totally not fit for his job. I had a feeling that everyone in the staff had become impolite as their manager itself was that way even though they seemed nice people.

If I owned this place, i would immediately fire this guy for the betterment of the resort.

The rooms and in good condition and not a bad stay however they provide only butter toast or jam toast in the name of continental breakfast.

All in all...it could have been better

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ShazzFM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santa Monica Resorte

Property: Santa Monica Resorte
Address: Poriat | Tivai vaddo, near new football ground, Calangute 403516, India
Location: India > Goa > North Goa District > Calangute
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#8 Spa Hotel in Calangute
#9 Best Value Hotel in Calangute
Price Range (Based on Average Rates): $
Hotel Class:3 star — Santa Monica Resorte 3*
Number of rooms: 40
Official Description (provided by the hotel):
"If Goa is a near perfect winter holiday destination, Resorte Santa Monica should be your next choice. Comfortable and friendly, it is excellently located in a cul-de-sac, off the main Calangute-Candolim road. Not too far from the well-known St. Anthony Chapel in Calangute, yet close enough to the dozens of pubs, eateries and shops that dot the landscape. Here Goa's special local character can best be appreciated .The world famous Calangute beach is a mere 500 meters away from the resort. ... more   less 
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Also Known As:
Santa Monica Resorte Calangute
Santa Monica Resorte Hotel Calangute
Santa Monica Resorte Goa/Calangute

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