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Ocean Palms Goa
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Reviews (660)
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All reviewspalm suitenautilus restaurantrecreational areacalangute beachholiday streettable tennisvalue for moneysuite roomfantastic holidayindian breakfastexcellent hotelthe hotel staffthe main roadroom serviceswimming poolcourteous staffearly check
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591 - 596 of 660 reviews
Reviewed March 13, 2012

The resort is perfectly placed.. its clean.. quiet.. relaxing..peaceful.. has an amazing breakfast .. which is light n healthy.. the service is 24x7 .. and everyone is really welcoming and helpful.

Its not that expensive. and totally worth it.
and suitable for family /buisness /romantic and friendly trips...

im surely coming back!!!

cheers!!

  • Stayed: February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank shikha s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2012

My wife and I traveled for a break from the hectic schedule of daily life - 4 days and 3 nights -Overall experience was pretty good. More details below:

LOCATION
- About 10 minute walk to the nearest beach. It wasn't the "main" Calangute beach, but more like the southern fringes of the beach. In any case, if you're looking for a quick beach outing and lounging around in a shack, that's a lazy 10 minute walk away
- 20 minutes of walking will land you in Calangute beach. That's where you find a much larger crowd and the bustling Calangute area suddenly emerges. You can walk along the beach or go along the main road to do some window shopping or grab a nice cold yoghurt along the way
- 40 minutes of walking along the beach will land you in the relatively quiet Baga beach area.
- The hotel is in an inside lane, leading to the main road. Helps provide a quiet setting, if that's what you're looking for.

CHECK-IN
Quite efficient. Reception folks were warm and welcoming. The lobby was well-airconditioned, which added to the welcome feel of the place.

ROOM
We stayed in one of the suites, with breakfast included in the package. It was definitely a good choice in comparison to a standard room.
- Two televisions allowed for "peaceful" coexistence where I could watch my daily dose of sports and news while the wife dug into all the daily soaps!
- Bathroom was functional - nothing amazing. If you're looking for a bathtub, you won't find it here. Shower was amazing though - good water pressure and constant supply of hot water, if you prefer your showers that way
- Bed was comfortable for a good night's sleep
- Living room - sofa was nothing memorable - very basic without adequate cushioning. The wooden framework ensured that you couldn't really laze around by lying on the couch.
- Balconies - A big plus of the suite was the two balconies it provided you with - one from the living room and one from the bedroom. Balconies had 2 chairs, but surprisingly no table - so if you're sitting there looking to enjoy the cool winter breeze over a beverage of choice, with your companion, it's not ideal.

FOOD
- Food was good but not amazing. Thankfully, the price points were very manageable, so if you're looking to just laze around instead of going out, it won't pinch your pockets to have a meal or two in the hotel.

AMENITIES
- Small swimming pool area but a clean one. Small enclosed area for kids to have a safe swimming experience.
- Small recreational area providing table tennis, foosball, and table hockey
- Spa: small but functional
- Gym - A couple of cardio machines and some weights, in case you really want to work off those pounds during your trip

BIGGEST PLUS POINT
- definitely the staff - very courteous and eager to please. This was quite evident in their f&b section - we had some issues with our gravy in one of the meals. The chef, who was walking around the restaurant, promptly instructed the staff to provide us with some chicken curry gravy , complimentary.

BIGGEST IMPROVEMENT AREA
- We found housekeeping to be a little sloppy in it's work. A few examples to highlight this
a) On the first day, we accidentally dropped one of the glasses in the bathroom. After carefully picking up the pieces from the floor, we kept the broken glass on the counter, expecting housekeeping to take care of it. Surprisingly enough, we went through our entire stay with that broken glass just lying there. It would be a nightmare for anybody traveling with little kids. I am sure a simple phone call to housekeeping would have taken care of it, but it's not something you expect them to overlook consistently.
b) We felt that housekeeping was done in a hurried manner at times -- side-tables a little crooked, newspapers not neatly folded away and put on the table -- small things like this which can add up to the more discerning traveler, stood out as signs of inefficiency and attention

Overall good trip - I would recommend people to this hotel. Hotels can get very expensive in Goa. Ocean Palms provides a good value for money with some excellent service to make your trip a memorable one.

Room Tip: Suite is a must, if it works for your budget. Don't need to have a pool-facing room - in fact we found our non-pool-facing room to be quite good as it shielded us from the sun.
  • Stayed: March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Deven P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceanPalmsGoa, General Manager at Ocean Palms Goa, responded to this reviewResponded March 13, 2012

Dear Sir,

Namaste.

Team Ocean Palms thanks you for your comments. We are delighted you are mostly happy with your stay and we look forward to welcoming you back.

We appreciate your highlighting a shortcoming in our services and assure you that we have taken corrective measures so that it does not repeat again.

Warm Regards,

Anil Singh Rathore
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 23, 2012

This hotel is great. A lovely chilled out pool area too. The rooms are great with high ceilings, floor to ceiling windows, plenty of space, a roomy bathroom and power shower and a plasma TV. The rooms were cleaned daily and if you were still in bed when they were due to clean it they would return later on your request. The TV was showing current football matches practically 24-7. This came in handy when we overslept in the very comfy superking bed and almost missed a live Liverpool match we were due to go out and watch at 2am. My boyfriend caught the last 25 mins on the TV in our room. This fantastic bed was firm but not too hard and had plenty of room either side of us. The air conditioning was great, easy to use and not too loud for my normally `prone to any sound` ears. The staff were very friendly although slower service than we're used to. This wasn't an issue as such, but maybe slightly irksome when we ordered the 24/7 room service in the middle of the night. But with limited staff on at night what can you expect really. We never really ate at the hotel as there were too many other exceptional places to eat. Situated at the end of Calangute towards Candolim it's in a great central area. We took a gamble on this hotel as it's new and only had 2 reviews on TripAdvisor but it paid off. Great value for a very comfortable modern hotel.

  • Stayed: January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Gomez81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2012

When I went it was very out of order. The attitude of the staff was appauling. They told me I could bring friends back for drinks whenever I wanted. But when me and my best mates wife came back for a drink they said 'you cannot bring prostitutes back' I asked to speak to the manager and they refused! It was her 50th birthday thats why we were out there. I was so outraged. I will never use this hotel again.

Room Tip: Choose another hotel
  • Stayed: February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank Titch69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceanPalmsGoa, General Manager at Ocean Palms Goa, responded to this reviewResponded February 17, 2012

Dear Sir,

With all due respect, we deny your statement made as no associate employed in this Resort would speak to a guest in that manner. As a Policy for our Guests Security and Safety, we do not permit outsiders into the Resort Guest room areas. Our guests are free to entertain in our Restaurants and Bars, and this is presisely what was requested of you by our Asst. Front Office Manager.

We regret that you were offended by our request, but in the interest of our esteemed guests, and Laws laid down by the Tourism Department of Goa, we cannot change our policy.

Thank you,

Yours Sincerely,

Anil Singh Rathore
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2012

Brilliant Hotel!!! Great value for money in terms of service, friendliness of staff, facilities!
Location is fabulous! Shops, literally outside the hotel. The beach is short distance of 5-10 min walk to beach. Stayed in Suite, which had plenty of space. Spa facility was ok, improvements good be made better. Food was decent, but there is plenty of choice to outside near by!
Staff are very friendly, and helpful.

Room Tip: Choose Suite room, for extra space, and more comfort!!
  • Stayed: February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Dondesai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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