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“Very bad service”

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FabHotel La Flamingo Calangute
Ranked #71 of 205 Calangute B&B and Inns
Bengaluru, India
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Very bad service”
Reviewed October 18, 2011

Location: 20mins walk from Calangute circle. The lane is very narrow, dark -no street lights, lot of stray dogs not safe to walk.
Room: Bed is comfortable, limited channels, Very small Balcony & Bath room. Balcony, room walls and in room cupboards are very dirty. Decent AC
Service: Bad hospitality (Manger is very rude; I don’t know why the in house staffs always stare at us), terrific service (We have not got our room cleaned after several request, frequent power cuts no generator service etc).
Food: We have not tried but from the menu we can make out it is over priced for Goa standards.
Over all Value for money: Very poor.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Zesty_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KRC-India, Front Office Manager at FabHotel La Flamingo Calangute, responded to this review, October 10, 2014
It is five minutes from the Circle (four minutes according to Google Maps). Please do a search on Google Maps for Hotel La Flamingo and check the directions to Bank of Baroda which is at the Circle.

The lane is not narrow at all. It is a standard sized six meter wide road. Calangute is a village and so only the main roads are wider than six meters. There are plenty of street lights. There is a Five Star Hotel right next door, three more Hotels, and a few residences on the same street. It is not unsafe to walk at all. I don't know what you mean by a "lot" of stray dogs. There maybe one or two and they're usually attached to some house. All of India, and especially Goa has a lot of stray dogs and the reason they're there is because the residents collectively take care of and feed them. They have never caused any problems. It's just the way things are out here.

We're glad you enjoyed the bed, it has a super comfy ten inch mattress. We have LCD T.V's connected to the local Cable operator. All domestic and international channels are available by and large. The room size isn't very large, but we have posted pictures all over the internet for everyone to see. We do do regular repair and maintenance of every room and the Hotel in general. Sometimes the housekeeping staff overlook certain aspects of their job and we make it a point to investigate the issue to ensure it doesn't repeat.

The Manager you're referring to is no longer with us. I wish we were able to look into the matter of the room not getting cleaned. Sometimes the guests expect the room to be cleaned after the designated cleaning time, which is not possible.

We are a value for money hotel so we cannot afford to provide a generator for 24 hour power back. We do, however, have inverters that can power one light and fan in every room and the common areas. The power cuts are the responsibility of the Electricity Department and the Government of Goa. We have to function within those limitations.

The Restaurant Menu is definitely not overpriced. Our food offerings are primarily geared towards breakfast and on days that guests are looking to dine in and, therefore, we are considerably more reasonable then the restaurants located on Main Street and the Beach Shacks.
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English first
Mumbai
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed October 4, 2011

Horrible small and smelly rooms. Mosquitoes and grasshoppers complimentary.
Rooms are damp and mossy. Bathroom doors didn't shut. Toilet flushes don't work. No room service. Included breakfast consists of bread and jam.
Located in a dark lane. You must have your own vehicle to reach here.
PATHETIC!

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank amitmk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KRC-India, Customer Service Representative at FabHotel La Flamingo Calangute, responded to this review, October 9, 2014
Dear amitmk,

This property was under a different management during the time of your stay.

In any case, we'd still like to address some of your concerns.

You can tell from the pictures that the rooms are not large. It's unfortunate that the room was smelling at the time of your stay. From what I'm aware, the management at that time was running it with very less staff, and in a shoddy manner. October is Monsoon time, so if someone left the Windows open then it's possible for Mosquitoes and other creations of nature to get in.

Since then all the rooms, and the entire hotel has undergone periodical repair and maintenance.

If you have any issues with room service or are not satisfied with any aspect of your stay, please e-mail us and let us know of the issue you're facing.

The Hotel is located just two minutes from the main Calangute Market, near KFC. We are right next the Five Star Hotel, North 16, and there are a few other Hotels in our lane. You will definitely not have any trouble finding our Hotel as long as you can provide the Taxi with the appropriate landmarks.
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Additional Information about FabHotel La Flamingo Calangute

Property: FabHotel La Flamingo Calangute
Address: Porba Waddo, Near KFC Circle | Calangute, Goa, Calangute 403516, India (Formerly Hotel La Flamingo)
Location: India > Goa > North Goa District > Calangute
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service
Hotel Style:
Ranked #71 of 205 B&Bs / Inns in Calangute
Price Range (Based on Average Rates): $
Hotel Class:3 star — FabHotel La Flamingo Calangute 3*
Number of rooms: 19
Official Description (provided by the hotel):
While in Goa, what could be better than staying near Calangute beach! That's exactly what you get when you check into Hotel La Flammingo. The hotel is well connected to the international airport at Dabolim and the Thivim Railway Station. Mapusa is the nearest bus stand. The hotel with its spacious, tastefully appointed rooms is in a quiet part of Calangute beach. Daily housekeeping services are available here. There's an in-house restaurant serving a variety of cuisines. The La Flamingo caters to families, foreigners and single travellers as well. The reception functions 24/7, so assistance is available at all hours. Booking is smooth and easy. What's more, there are no penalties or charges for cancellations. ... more   less 
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Also Known As:
FabHotel La Flamingo Calangute Goa

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