We stayed in the Regency room for two days and three nights. The property as well as the room were quite good for the rent charged. The swimming pool was clean and very well maintained. However, the pillow covers in the room were somewhat dirty.
Housekeeping services were quite poor. The first day we landed, we got immediate response from the housekeeping and our issues were resolved promptly. But service levels came down thereafter.
Cleaning was not done at all for two days and after repeatedly asking them to do it (at-least 5-6 times we had to ask them), they did clean up and arrange the beds/couch but did not replace the towels, despite specifically asking them to do so. Even for getting drinking water, we had to call up at-least 3-4 times. Slow and inefficient.
On other aspects, the reception staff was very helpful with arranging for cabs, responding to queries etc.More
- Free Wifi
- Free Parking