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“Nice - property - Stay was good - Food sucks”
Review of Resort De Coracao

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Resort De Coracao
Ranked #13 of 124 Hotels in Calangute
Certificate of Excellence
Reviewed August 19, 2013

Checking was a problem – 1:30 pm is pretty late –specially when people reach early morning- the reception treatment was bad, instead of providing some comfort they were rude.

Package Includes:
* Transfers from Airport / Railway Station by private air conditioned car. – was Excellent on time/Driver was good-polite
* Exotic Goan Honeymoon Mock tail on arrival to set your moods. Juice was provided to us instead of a mock tail
* Accommodation in Elegant well decorated Centrally VRV air-conditioned Bath tub facility room with Satellite Connection LCD TV, DVD Player, Mini Bar, and Electronic Safe & Telephone. The rooms were good/Excellent
* Special Bottle of Goan Wine with fruit platter and cake in the room on arrival. – This was not provided – we had to constantly remind to send it – which was sad
* Buffet Breakfast & Dinner at "Ice & Spice" as per the package plan also an exclusive candlelight dinner service with exotic menu crafted to delight your taste buds (once during the stay). Breakfast was good/ Dinners were not good, We were very much disappointed with the candle light dinner – it was pathetic just same as buffet dinner – very sad
* Complimentary use of Tea/Coffee maker in all the Rooms, replenished once a day, Daily basis. -Good
* Complimentary 02 bottles of packaged Drinking Water, replenished daily. . -Good
* Special Glass of Badam Pista Milk -. –Good again we had to remind for it
* Complimentary relaxing “Ayurvedic Body Massage” Once During the stay. ( For couple) – was superb
* Complimentary drinks (house Brands) once during the stay by the pool side. ( 17:00 to 20:00) – this was sent at the wrong time without even ordering for it just before dinner- did not like it.
* Complimentary use of Swimming Pool & Gymnasium. - -Good

*These things look petty, but everything matters.

  • Stayed: August 2013, traveled as a couple
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Thank ZAhamed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RESORTDECORACAO, General Manager at Resort De Coracao, responded to this reviewResponded August 25, 2013

Dear Mr. Ahadmed
Greetings !!!!
Thank you for choosing to stay with us and for taking time to post your feedback on tripadvisor.
We are sorry and most concerned to note that your overall experience at our Resort did not meet your expectations and your feedback has already been taken up with my team for corrective measures and we deeply regret the inconvenience caused.
On the bright side,we are glad of your mention about the awesome rooms that you liked.
We do hope that you give us another opportunity to provide you with our best services and a memorable stay with us.
Warm regards,
Kamalakant Prabhu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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434 - 440 of 583 reviews

Reviewed August 18, 2013

I was frustrated after lookin for good hotels near baga-calungute...after spending 3 hours I was tired nd thought dis would be my last resort for today. I booked a room for single day...I was amazed next day after staying for 1 night... and thn I extended my stay for 4 nights... wow !!! Its an amazing resort to stay. Breakfast was ok ok...baki overall its strongly recommended to stay in this resort...
its really a true value for money...

  • Stayed: August 2013
    • Value
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Thank drdjhaveri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RESORTDECORACAO, General Manager at Resort De Coracao, responded to this reviewResponded August 19, 2013

Dear Guest,
Greetings from Resort De Coracao !!!!
Thank you for choosing to stay with us during your visit to Goa and for taking time to share your experience in such detail. I am happy to know that you overall had a good stay and that we were able to facilitate a much awaited peaceful and relaxing break.
Service excellence with the urge to anticipate and comply with guest needs is what we believe in. I am so happy to know that you got to experience the best of our hospitality.
We look forward to welcoming you back in not too distant a future. Please do let me know if I can be of any assistance to plan your next holiday with us.
Please contact me on gm@resortdecoracao.com
Regards,

KAMALAKANT PRABHU
General Manager
Resort De Coracao

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Reviewed August 16, 2013

I was impressed. Have booked rooms for 60 people ... Every one was satisfied with the location , food, hospitality and gud staff.

Wow Factors @ All the rooms were pool facing, Rooms were very clean and maintained, had very less menu on buffet but all very good. Very near to calangute beach (10 min walk ) , Baga and few pubs.

Felt Bad for one reason @ We have checked out the room by 11 , later they informed us they will keep luggage in baggage room . but till 2 PM all the 60 bags very kept outside.

  • Stayed: August 2013, traveled on business
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Thank DheerajRao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RESORTDECORACAO, General Manager at Resort De Coracao, responded to this reviewResponded August 17, 2013

Dear Mr.Dheeraj Rao
Greetings from Resort De Coracao !!!!
Thank you for choosing to stay with us and for taking time to post your feedback “ Impressive " on Trip advisor!
We are pleased to know that you have enjoyed your stay, the room configuration and variety of delicious cuisines and friendly staff that exceeded your expectations.
These positive reviews do go a long way to motivate and encourage us to strive to achieve perfection. However we do regret the inconvenience that your luggage felt outside reception for longer period,
I assure you that we are taking your comments very seriously and would take all the necessary corrective measures to improve the situation.
We do look forward to welcoming you back once again in Resort De Coracao & we hope to serve you to the best of your satisfaction and assure you that you would take only pleasant memories back.
KAMALAKANT PRABHU
General Manager
Resort De Coracao, Calangute

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Reviewed August 15, 2013

Its a very good place to stay. food price are little high but room is very good and clean staff are all so good but in some place they have to still work like when we were checking in we waited for like 20 to 25 minutes but over all is good place to saty

  • Stayed: August 2013, traveled as a couple
    • Value
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Thank Ronak T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RESORTDECORACAO, General Manager at Resort De Coracao, responded to this reviewResponded August 15, 2013

Dear Mr. Ronak,
Greetings from Resort De Coracao !!!
Thank you for posting a review of us on TripAdvisor.
It was a pleasure to have you stay at our Resort De Coracao.
We are delighted to know that you found our hotel beautiful and our services met your expectations.
I have noted your feedback about issues with check in time.
I am glad to know that you and your family had a comfortable stay with us.
We look forward to welcoming you back again to our Resort De Coracao
Warm regards
Kamalakant Prabhu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2013

A nice place to stay. Staffs were really helpful and cooperative. Calangute beach is just 10 mins walk from the hotel. Room was very clean. Their sight seeing option is also good if you dont want to drive by yourself.

  • Stayed: August 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
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Review collected in partnership with Cleartrip
Thank Sreenesh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RESORTDECORACAO, General Manager at Resort De Coracao, responded to this reviewResponded August 14, 2013

Dear Mr, Sreenesh S,
Greetings from Resort De Coracao !!!!
Thank you for choosing to stay with us and for taking time to post your feedback on trip advisor
“ A Good Place to Stay: at our resort !
We are delighted to know that you truly enjoyed your stay at our resort, the hospitality and that our friendly staff exceeded your expectations in being true consummate hosts.
Your valuable feedback and your kind words about hotel room service has been a great motivation to all of us,
We do look forward to welcoming you back once again in Resort De Coracao!!!
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2013

Room Service - Definitely need improvement. Junior staff need to be coached - especially night staff.

Cleanliness - Need some attention. Most of the rooms have some or the other problems - specifically either AC or room lock smart card or floor outside the room is not clean. If AC doesn't work, room suffocates and response from room service folks have always been - it will be fixed tomorrow :-). Response doesn't make sense from maintenance of electronic items per-se'.

Food - There should be more varieties for Dinner. Should improve for the current cost.

Location is good and hotel staff should use the opportunity to provide best service. Some attention required.

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank SriKapa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RESORTDECORACAO, General Manager at Resort De Coracao, responded to this reviewResponded August 13, 2013

Dear Srikapa,
Greetings from Resort De Coracao Calangute, Goa!!!
Thank you for choosing to stay with us and for taking time to post your feedback on trip advisor.
We are sorry and most concerned to note that your overall experience at our Resort did not meet your expectations and your feedback has already been taken up with my team for corrective measures and we deeply regret the inconvenience caused.
I have made a note of your valuable comments regarding the service at various levels and have looked into the same
We do hope to give us another opportunity to serve you once again and see the difference your feedback has made.
Warm regards
Kamalakant PrabhuSalgaokar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2013

thanx to all the staff members for giving us wonderful services in ur hotel. Your resort is very good and i always recoomend every onr for stay in ur resort....u gives us wonderful memories. and again thanx for making my trip memorable,...

Room Tip: good atmosphere of room......
See more room tips
  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank shirish2222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RESORTDECORACAO, General Manager at Resort De Coracao, responded to this reviewResponded August 15, 2013

Dear Mr. Shirish,
Greetings from Resort De Coracao !!!!
Thank you for your wonderful feedback of your “Wonderful Stay” and excellent rating on trip advisor !!!
We are delighted to know that you truly enjoyed your stay and our hospitality at Resort De Coracao.
I am glad that our friendly staff exceeded your expectations in being good hosts.
We are happy to have contributed in making your trip a memorable one,
Your valuable feedback and your kind words about hotel room service has been a great motivation to all of us and we are sure your feedback and recommendation to other guest are highly appreciated.
We do look forward to welcoming you back once again in Resort De Coracao!!!

Kind regards

Kamalakant Prabhu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Resort De Coracao

Address: Gaura Waddo, Calangute 403516, India
Location: India > Goa > North Goa District > Calangute
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 124 Hotels in Calangute
Price Range: $79 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Resort De Coracao 3.5*
Number of rooms: 45
Official Description (provided by the hotel):
Resort De Coração, with Four Star Facilities, welcome all Leisure Tourists, Fun Lovers, Honeymoon Couples & Corporates, to a new destination of Hospitality, straight from our Heart, in GOA, the land of Beaches, Churches, Temples, Forts, Goa Luxury Resorts, Goa 4 Star Resort, Multi Cuisine Restaurant Goa, Air Conditioned Luxurious Room, Caves & Sanctuaries, filled with fun & frolic. We are located at Calangute – Candolim Main Road, just 500 meters & a 05 minutes walk from the Princess of Beaches "Calangute” & close to the famous Candolim & Baga Beaches" too. A traditional warm Indian hospitality, contemporary design with modern touch, comfort & convenience and a state of the art spacious Guest Rooms & unmatched services from our experienced, professional & friendly team members, is our asset. The 45 Air Conditioned Luxurious & Spacious Suites, Super Deluxe Rooms, Deluxe Rooms with attached bath, elegant décor & ambience meet all the needs & expectations of all our guests. We have 4 Star facilities in our Resort with rooms having spacious private balconies over looking the swimming pool, Main Road & Chapel. All rooms are well equipped with Centralized Air conditioning system, Smart Card Door Locking System, King Size bed with pocketed spring mattresses, Electronic Safe / Lockers, Tea-Coffee maker/kettle, 24 hrs. Hot & Cold water, beautifully designed bathrooms with bath tubs, rain showers, wall mounted satellite cable TV, Mini Bar, WI-Fi Internet Connection & many more amenities. We boast of a Multi Cuisine Restaurant “Ice & Spice” with a Display Kitchen, 24 x 7 Room Service, "Waves" The Conference Hall with video conferencing facility, Pool Bar with Bar-be-que, Swimming pool, Fitness Center, Steam bath, Jacuzzi, specially designed In house games section, Travel Desk, Doctor on call, Car Parking, Laundry, etc. ... more   less 
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Also Known As:
Resort De Coracao Hotel Calangute
Resort De Coracao Goa/Calangute

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