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“Indeed an Hertiage Hotel” 4 of 5 bubbles
Review of Casa Severina

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Casa Severina
Ranked #6 of 110 Hotels in Calangute
Certificate of Excellence
Gurugram (Gurgaon), India
Level Contributor
81 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Indeed an Hertiage Hotel”
4 of 5 bubbles Reviewed May 2, 2013

Stayed in Casa Severina for 4 nights in deluxe room. Room was excellent. Check in was smooth and very quick. Hotel is located very near to beach and way to beach is also clean and safe.
All the staff and reception was nice and courteous. Room service was superb. Best thing about this place which I liked is that its small property which has been very well maintained, with no noises around the corners. Only point which I think hotel can improve is the breakfast. Although its sufficient but in some days I found to have very limited options.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Amit_Goyal_Ggn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaSeverinaResort, General Manager at Casa Severina, responded to this review, May 13, 2013
Dear Amit,

We THANK YOU for taking the time, to write a review. Glad to know that you were pleased with the location, structure, rooms, facilities and the resort in general; noted your remark in regard to breakfast and have taken required action.

Thanks for choosing resort Casa Severina, for your four night stay in Goa; sincerely anticipate welcoming you again.

Kind Regards,

Johnson Pereira
General Manager
Casa Severina
(A Heritage Resort)
Senhor Francisco Road, Near St. Anthony’s Chapel,
Gauravaddo, Calangute, Bardez, Goa - 403516. India.
Tel: +91-832-2275696, 2275697
Website: www.casaseverina.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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536 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (168)
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English first
Kolkata (Calcutta), India
Level Contributor
90 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed April 20, 2013

Casa Severina
Amongst the cacophony of North Goa crowd, hustle bustle of its busy streets - full with tourists, vendors, restaurants and urchins stands this small hotel, tucked in a corner with such serenity and character that is difficult to describe unless you go and see for yourself. We had booked another place and went to check out this property more out of curiosity than purpose. Soon enough we cancelled the previous booking and cheeked into Casa Severina. Word of caution, if you are looking for 24 hours fun and frolic and have kids who wants to tarzan jump in the pool, avoid this place. Alternately, if you like heritage accommodation, personalized attention, peace and quiet place to nest, after a full day in the beach, try your luck here. You may find a vacant room. Yes. We got one only for four days. This is one hotel which seem to be running on word of mouth advertisement and repeat clients.
They have big airy rooms with period furniture, modern bath with tub and adequate housekeeping. They also have a nice open air bar and a restaurant, a well maintained lawn, a small pool, another fish pool and a small and yet very interesting lobby on the first floor. They have a spa and a very small gym too. For spa services you are advised to book in advance as the therapist comes from outside, on request.
Certain things which I must mention here as suggestions are
1. The check in needs to be little more hassle free and efficient.
2. The restaurant menu needs more work. It is very basic as of now.
3. The buffet breakfast also needs to be upgraded a little to include health foods like fresh juices, yoghurt, sprouts et all.
4. The hot water taps are little slow in comparison.
What it lacks in size and scale is amply compensated by the quality of service and thoughtful gestures. There are beach towels and free bicycles placed thoughtfully at the gate for guests. The house keeping guys try their hand at decoration with towels every evening. The beautiful smile of Lau, the greetings of the bar man Gajanand and attentive gestures of the Manager John will definitely bring me back here. Thank you all.

Room Tip: Go for first floor rooms overlooking the pool
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank debs871
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaSeverinaResort, General Manager at Casa Severina, responded to this review, May 13, 2013
Dear Sir/Madam,

Thank you very much for taking the time to write a comprehensive review; delighted to know that you were pleased with the resort in general. We appreciate your valuable comments and the suggestions.

Look forward to being of service to you again in the near future

Kind Regards,

Johnson Pereira
General Manager
Casa Severina
(A Heritage Resort)
Senhor Francisco Road, Near St. Anthony’s Chapel,
Gauravaddo, Calangute, Bardez, Goa - 403516. India.
Tel: +91-832-2275696, 2275697
Website: www.casaseverina.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandigarh, India
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed April 20, 2013

Room was excellent. All the staff at reception was nice. I am not so sure about the room service staff, they do a wonderful job in cleaning up the place. But, there were inaccuracies in the Mini Bar bill like charging for something which we did not had and not charging for what we had, and was even challenged by room service staff on this, which was handled by intervention from reception. The waiters in the restaurant were nice and attentive to our needs, though the breakfast menu was limited. Also you need to pay up everything upfront which is rather annoying and something new.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jatin b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaSeverinaResort, General Manager at Casa Severina, responded to this review, May 13, 2013
Dear Sir/Madam,

All of us at Casa severina thank you for choosing to stay with us. Noted your remark in regard to mini bar ,breakfast etc and have already initiated corrective measures.

Sincerely look forward to welcome you again, in the near future.

Kind Regards

Johnson Pereira
General Manager
Casa Severina
(A Heritage Resort)
Senhor Francisco Road, Near St. Anthony’s Chapel,
Gauravaddo, Calangute, Bardez, Goa - 403516. India.
Tel: +91-832-2275696, 2275697
Website: www.casaseverina.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
40 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed April 15, 2013

My partner and i stayed here for two weeks end of March into April after a fantastic stay there the previous year. Our experience started from when Vassau picked us up from the airport, who is truly a very nice genuine person. As before, we received a very warm welcome from the staff at the resort and felt like we were returning home. We stayed in the luxury suite Casa Andre which is stunning. This hotel is like an oasis of calm, its very peaceful, the pool is well maintained and the grounds are immaculate. The building itself is very Portuguese Colonial style and is tastefully decorated throughout. I have to say the best thing about the resort is the staff, they are very attentive and nothing is too much. They constantly work hard to make the guests stay a memorable and enjoyable one and possibly the main reason we return to Casa Severina. Lau made the most amazing decorations for our room and we had something new made from towells daily, he is also a very good man and very pleasant to talk too. Breakfast is great and plenty to choose from, the chef makes a perfect poached egg and omelettes all made fresh. We enjoyed many cocktails at the bar in the evening before going out, as at night the resort is lit up very nicely and is a nice place to sit and chill out before heading out. We cant really comment on the dinner as we chose to eat out at different places overnight, but other guests we spoke to said the food was great. We would like to thank Johnson and ALL THE STAFF here for making our two weeks stay very special. We will definitely be returning. As the resort motto says, 'arrive as guests and leave as family' this is very true.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaSeverinaResort, General Manager at Casa Severina, responded to this review, May 22, 2013
Dear Mr.Paul,

Many Thanks for staying with us for the second time. We appreciate your valuable comments and are pleased, that you have mentioned our staff, since it encourages our team members to work even harder and consistently delight our GUEST.

WE all, at resort Casa Severina - Goa; sincerely look forward to be at your service once again, in the near future.

Kind Regards,

Johnson Pereira
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi
Level Contributor
6 reviews
5 hotel reviews
5 of 5 bubbles Reviewed April 13, 2013

This was my first trip to Goa and i was confused about which part of Goa did i want to stay in. As much as i enjoy parties, i also like some quiet time with my books or by the pool. After spending days on tripadvisor, my boyfriend and i finally came across this amazing hotel. From the moment we entered the gates of Casa Severina, we realized that not only did the place match up to our expectations, but it far exceeded it. A beautiful old Portuguese style hotel with an amazing staff welcomed us with open arms. The room was absoluetly beautiful and clean (which is a very important factor to me while choosing a hotel), the food perfected to our liking and the pool a perfect place to relax. Casa Severina feels more like a luxurious home than a hotel. I don't like chain hotels as they are too professional and don't have personalized service along with being pretty expensive. We wanted a cosy place to stay and we found one, which is quiet but at the same time not too far away from the night life of Goa. If we visit Goa again, we are definitely staying here. A talk with the GM, Mr. Johnson, can convince anyone to stay here and extend their stay. A special mention should go out to the staff who were just fabulous. They are courteous, cooperative, friendly and are ever present to help you ever so promptly and with a smile.

P.S: Do try the Goan Prawn curry and Chicken Xacuti from their restaurant.

Room Tip: We were in Deluxe room F12 and it was perfect. Away from the reception and with a greenery view from...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michelle_Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaSeverinaResort, General Manager at Casa Severina, responded to this review, May 21, 2013
Dear Michelle

It gives us immense pleasure to learn that you thoroughly enjoyed your holiday with us.

We thank you for choosing to stay with us at resort Casa Severina and sincerely look forward to be at your service once again, in the near future.

Kind Regards,

Johnson Pereira
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Level Contributor
125 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed April 11, 2013

me and my husband decided to check in here for 2 nights.We tried to make reservations one day prior, since the rooms were available,we were advised to walk in by the girl at the reception.The property is not very big, but it has an old world charm about it..The check-in was a big disappointment(i had read one review about the same,and somehow it came true for us too)The girl at the reception was the same person we had spoken too,she was of course nice but insisted on full payment at the time of check-in,believe me we travel so much,this attitude and rule(is there any such)was atrocious and we were disappointed,since we had driven from Mumbai all the way,we decided to check in anyways,without wasting any time,as we were tired. The complimentary breakfast is nothing to write home about..i would say average,as the choice is very limited,with the options more catering to foreign tourists.
Overall,i would say there are much better properties with greater value for money and tranquility and old world charm, in Goa,as i travel often to Goa.
Note: we had checked into The junior room,on inquiry we were told we would be given a complimentary fruit basket,no such thing was given, we didn't bother to remind them,secondly i noted newspaper on the doors of deluxe rooms,whereas we didn't get any,so is there some kind of discrimination when it comes to such trivial things but very very important in hospitality industry.
I won't be visiting them again and wouldn't recommend too.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Sandhya G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaSeverinaResort, General Manager at Casa Severina, responded to this review, May 21, 2013
Dear Sandhya,

Thank you very much for taking the time to write a review on the trip advisor. With all due respect, we refute your comments in regard to...

1. Check - in :-The hospitality desk staff requested for the amount towards your accommodation and not towards the credit facility; if you would have mention to her that you are glad to pay at the time of check out; we would have obliged.

2. Breakfast & Daily newspapers:- a prolific breakfast and a copy of the daily newspaper is provided to all the residents without any discrimination. Sadly we cannot change belief and thoughts of an individual.
At the time of check in, you have been demanding for a complimentary dinner for two; to which the staff replied negative. You were accommodated at a very special discounted price. Noted your remark in regard to complimentary fruit basket and have taken corrective measures.

Let it be known that we do not discriminate between Indians and other nationalities. At resort Casa Severina, all guests are VIP's and are treated with due respect and utmost care.

Thanks for your feedback. It is very important for us so that we can continuously review and improve our quality and services, which will help us to get better in our performance and to thoroughly delight our guests at all time.

Kind Regards,

Johnson Pereira
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed April 7, 2013

A true gem in otherwise hectic Calangute and great value for money. Luxury, serenity, beauty, quiet and peaceful, well-appointed rooms, attentive but not intrusive staff, satisfying buffet breakfast, short and delightful walk to beach. Overall, highly recommended.

Room Tip: We stayed in one of the ground-floor rooms across from the Koi pond in the main building and it was...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank africa11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaSeverinaResort, General Manager at Casa Severina, responded to this review, April 12, 2013
Dear Madam/Sir,

We all at resort Casa Severina, thank you for choosing to stay with us. Many thanks for taking the time to write a review.

Sincerely look forward to welcome you again in the near future.

Kind Regards

Johnson Pereira
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Casa Severina

Property: Casa Severina
Address: Senhor Francisco Road, near St. Anthony's Chapel | Gauravaddo-Calangute-Goa, Calangute 403516, India
Location: India > Goa > Calangute
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Calangute
#11 Family Hotel in Calangute
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Casa Severina 3.5*
Number of rooms: 19
Official Description (provided by the hotel):
Casa Severina is an architectural Endeavour, conforming to the orthodoxy yet refreshing & surreal... An attempt to re-incarnate a lost glory of vernacular heritage, ethos, culture & architecture... that’s Casa Severina for you, a charming boutique retreat in Goa. This Hacienda with all its luxurious trappings is located in Calangute.This unique property is situated on a quiet street away from the clamor... The Casa is not a hotel, it is a gracious residence …an experience.Like a family house... guests are received here as a part of the family.True Goan Art de vive hospitality. ... more   less 
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Also Known As:
Casa Severina Goa/Calangute

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