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“Doesn't live up to expectation”
Review of Hotel Windsor Bay

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Hotel Windsor Bay
Ranked #44 of 125 Hotels in Calangute
Reviewed January 22, 2010

On the positive side the room was fully up to western standards with a very large bed and excellent bathroom and shower. The room was a thoroughly comfortable and a pleasant place to stay. The location of the hotel is also very good as it is within easy reach of Calangute town centre, the beach and other local amenities. Having said that even taxi drivers have difficulty finding exactly where it is, as it is down an alley way off the Baga road. It is worth bringing clear direction before you arrive!!

In line with comments by other contributors about this hotel we found a number of annoyances that spoil an otherwise pleasant stay. Loud music until late at night, every night in the courtyard made the balcony unusable and sleep sometimes difficult. “Loud” is clearly audible one floor up behind double glazing with the TV on? What was most frustrating was that the music was often played to an empty courtyard and bar but still persisted till 11 or later at night.

Our room has a broken window blackout blind over the duration of our stay making it difficult to access balcony. No attempt was made to fix it despite numerous requests and promises. We were left with the impression that no one really cared.

The room has excellent 32in flat screen TV but the only English channel I could find was Russia Today.

We ate once at the hotel and that was quite enough! The food and the service was truly terrible. That is not a great problem as anyone staying in here is likely to go out and eat at the numerous cheep and excellent local restaurants. Breakfast in the morning was just adequate.

This is an average three star hotel (not four star as the website claims) but falls down badly due to the lack of attention and a couldn’t care less attitude of the staff. Be warned the website is a tribute to the photographer’s art and the use of Photoshop!!! Expect something much more prosaic when you arrive.

  • Stayed: December 2009, traveled as a couple
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Thank EveryTravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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154 - 157 of 157 reviews

Reviewed January 9, 2010

This Hotel is only open about 3 months old. The rooms are tidy with good sized bathroom and large shower area. The Hotel is located off a side street in the village of Calangute. The hotel is fairly central and walking distance to the beach (although we did not go as it was too crowded over new years).

The Hotel facilities are basic enough but the owner mentioned he was introducing a childrens play area and has recently acquired an adjoining property to extend the hotel out to the main street. The bar and restaurant was not used excessively when we were staying but there is a substantial amount of competition from the other restaurants and bars along the main street.
Strangly the entire staff except the bar maid were men. It was apparent that some of the staff were new and learning, but I really could not complain with their friendly manner, particularly to my young daughter amelie who seemed to live at the reception desk were they entertained her with pencils, paper and computer.

With 2 young kids I found the noise too loud on 3 nights when the hotel was providing accommodation for a tour group and they put on nighyly entertainment beside the pool, the sound system was ridiculously loud unneccesarily so pumping both indian and trance dance music and for us it was impossible to get them to sleep before midnight when it shut off.

But overall the staff and owner of the hotel were very welcoming to my family and friends and would recommend certainly for a few nights stay anyway. Incidentally, there is an excellent driver available just outside the Hotel who we used to take us to a quiet beach and spice plantations, he had a safe 7 seater toyota with seat belts and air con, just ask for his details at reception.

thanks

Noel, Anita, Ameile & Chloe Roberts

  • Stayed: December 2009, traveled with family
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Thank noellyAbuDhabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2009

I liked this place, its set back from the main road so its quite difficult to find at first. The staff were nice and friendly without being too full on, unlike other hotels I have stayed at in India.
Looking around Goa this place seemed a classy place! The room was funky with tv, dvd but not wifi :( Room kept very clean though. Pool was nice and a good place to seek refuge if the chaos on the busy beach isn't your thing. Had a fab little bar area too although was quite quiet. The food in the restaurant was below par, but with so many places to eat around it's not really an issue.

  • Stayed: November 2009, traveled as a couple
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Thank Mooms77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2009

Set just off the Baga Road in Calangute this is a new hotel with designer rooms and a nice clean pool. The room was large, had a new LCD TV (though very few English channels) and also a DVD player. The bathroom was also modern and clean. The ground floor contained an open plan bar and pool that was a good place to relax as it was surprisingly quiet. The staff also were exceptional and perhaps the best I encountered in my three weeks in India.

There were however a few little niggles. Firstly, there were a few issues with the shower not working all the time, but this was sorted out.. Also the room had a balcony, though this did not have a great view. The restaurant was ok for breakfast but the one dinner we had there was pretty tasteless. One morning I was woken up by someone telling me that my breakfast was ready, despite me not ordering any. This was quite annoying as I had had very little sleep that night. Also be warned that not all the facilities that are advertised (such as Wi-Fi) are operational, so I would check on this before you book.

Overall though most of these are minor niggles and did not detract from the fact that this was a great hotel with great staff and I would recommend it as a place to relax.

  • Stayed: November 2009, traveled as a couple
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Thank LondonDuncan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Windsor Bay

Address: Calangute-Baga Beach Road | Umtavaddo Bardez, Calangute 403516, India
Location: India > Goa > North Goa District > Calangute
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #44 of 125 Hotels in Calangute
Price Range: $45 - $998 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Windsor Bay 3*
Number of rooms: 24
Official Description (provided by the hotel):
Hotel Windsor Bay Located on Calangute Baga Rd., Calangute Beach is just 250-300 mtrs.All rooms fully furnished with king size bed, Air condition, 32 inches LCD TV with satellite connection, intercom facility, kettle service, ironing board with iron, hairdryer, safe lockers, Mini fridge & balcony etc. Swimming Pool, Maximum Bar & Restaurant ... more   less 
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Also Known As:
Hotel Windsor Bay Goa/Calangute

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