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“Memorable Trip”
Review of Citrus Goa

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Citrus Goa
Ranked #4 of 119 Hotels in Calangute
Certificate of Excellence
Reviewed October 30, 2013

I stayed at Citrus for 3 days with my wife and kid. The staff took good care of us. Breakfast was excellent..... Special thanks to the Chef Sumanta and restaurant staff - Amar... and others.
Will definitely stay at Citrus again.

  • Stayed: October 2013, traveled with family
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2  Thank MartinM_92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RahulDMehta, General Manager at Citrus Goa, responded to this reviewResponded November 1, 2013

Dear Martin,

Namaste!

Thank you for patronizing Citrus & your kind words about the hotel. We are extremely glad that you enjoyed your stay with us.
Hoping to see you Soon at Citrus Goa.

Warm Regards

Rahul Mehta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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688 - 694 of 1,017 reviews

Reviewed October 23, 2013

I stayed for 3 days and it was a very good stay and experience at the hotel. Location wise it is very good as it is very near to the beach which is at walkable distance. Rooms are very neat and clean. I stayed at premium rooms but that block did not have lift and during rains (it was raining when I visited) the stairs are bit slippery. But, the staff were very helpful and courteous and overall experience with them was nice. Swimming pool is ok and just adjacent to the restaurant. Breakfast spread is very good and also the live food counter the available options was very good. Room service and housekeeping was also good.

  • Stayed: August 2013, traveled with family
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1  Thank vaidyaenc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RahulDMehta, General Manager at Citrus Goa, responded to this reviewResponded October 26, 2013

Dear Vaidya,

Namaste!

At the outset I would like to thank you for patronizing Citrus and favorable comments of your stay. Rains do play spoilsport at times but we try and ensure that our guests are inconvenienced as less as possible. I take pride in that fact that our breakfast spread is second to none in the industry and is ably supplemented by the options on our live counters.

We take great efforts and pride in our service standards to deliver the best for all our esteemed customers.

hoping to see you soon at Citrus Goa.

Warm Regards

Rahul Mehta

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Reviewed October 23, 2013

Excellent place to stay and Spend your Chilled out holiday in Goa....

Although from outside you wont be able to make out the size of the hotel, once you enter, the place is just awesome.....lovely swimming pool........excellent ambiance.........good food spread.....Close to Calangute beach....we just freaked out here!

Room Tip: If you are ok spending a bit more while your Goa trip, then this is the place for you and your famil...
See more room tips
  • Stayed: December 2012, traveled as a couple
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1  Thank Sujay L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RahulDMehta, General Manager at Citrus Goa, responded to this reviewResponded October 23, 2013

Dear Sujay,

Namaste!

At the outset I would like to thank you for patronizing Citrus and your kind words of appreciation. We are delighted that you enjoyed your stay with us. The hotel as you rightly mentioned is spread over more than an acre of land and enjoys one of the best locations anyone can ask for. Walking distance from the beach and in close proximity to all the hot spots of north Goa.
It will be our pleasure to host you again when you visit Goa next. Hoping to see you soon at Citrus Goa.

Warm Regards

Rahul Mehta

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Reviewed October 18, 2013

On our first trip to this hotel during october 2012 we had the best time here. This year, we reserved a day before and got low grade rooms 221 and 222 and was the worst rooms we have ever stayed in. The whole time the floor was wet and you always slip and fall down, they say condensation because of A/C which was an idiotic reason. No hairdryer, no dental kit, room facilities were 0 for the room rent they charged.

Next was, the taxi service. The hotel never arranges any taxi for the residents apart from Airport pick-up and drop. When you find no taxi to check out to any other hotel. They didn't care at all, we had to wait for 30mins and got a non-ac Esteem which was really bad.

But the good things were, the swimming pool was very well maintained and the food was so much enjoyable in Citrus. The chief cook Sumanth was really really awesome. We loved him last year too and this year too. Very friendly waiters and real good food is served.

Room Tip: Choose only the rooms which have the highest room rent else you would deeply regret.
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  • Stayed: October 2013, traveled with family
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1  Thank YVignesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RahulDMehta, General Manager at Citrus Goa, responded to this reviewResponded October 21, 2013

Dear Vignesh,

Namaste!

I am extremely saddened that you did not enjoy your stay with us this time around.
We do provide cab services to any part of Goa wherever our guests wish to go. As in this case a taxi was provided from outside the hotel & that does take some time as we have to check availability. I have taken this up seriously with my team and assure you that you will find a significant change when you stay with us next.
We are extremely proud of our service standards and go to great lengths to make our guests happy.
The issue with the room is actually condensation and all the hotels in Goa suffer from this and we have notifications kept in the rooms to educate our customers of the same. This is largely due to the inclement weather and high humidity levels in Goa.

Once again i would like to assure you of our commitment towards our guests and hope to see you again at Citrus to see the positive changes which have come with you feedback.

Warm Regards

Rahul Mehta

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Reviewed October 17, 2013

Had oaasam time with u all.
Once u should visit in heaven.
Food is vry gud.
Hygenic in every sence.
Staff is vry friendly.
Value for money.
Rooms are fantastic.
Dpeacila thanxs to deepak n himanshu for making our trip memorable...

  • Stayed: October 2013
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Thank jassi1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RahulDMehta, General Manager at Citrus Goa, responded to this reviewResponded October 19, 2013

Dear Guest,

Namaste!

Thank you for feedback & for patronizing Citrus hotels. We are delighted that you enjoyed your stay with us. Hoping to see you again at Citrus Goa soon.

Warm regards

Rahul Mehta

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Reviewed October 17, 2013

Visited Goa with family & stayed in Citrus for 4 nights.International standards.Excellent spread of tasty continental & Indian food for all meals. Rooms (premier) spacious,clean& well maintained.Grandchildren loved to stay in pool which is clean,well maintained.Staff courteous,polite& helpful.I won't recommend city tour offered by hotel.Rather arrange at own. Airport transfers were well executed.Near the very populated calangute beach.Property is recommended for all ages.

  • Stayed: October 2013, traveled with family
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Thank Sirjana2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RahulDMehta, General Manager at Citrus Goa, responded to this reviewResponded October 17, 2013

Dear Guest,

Namaste!

We thank you for your patronage and can see that you enjoyed your stay with us. Our location is definitely a big plus as we are right in the middle of North Goa. All the hot spots of Goa are barely a few minutes ride or walk from the hotel. As brand Citrus we offer international quality rooms and service at a much lesser cost. It is positive feedback from patrons such as yourself which helps us grow & thrive.

Hoping to see you again soon at Citrus Goa.

Warm Regards

Rahul Mehta

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Reviewed October 15, 2013

My parents visited this property for 5N/6D few days back. They had an awesome overall experience at Citrus. Staffs took very good care for them and made there holiday, one of the best exp. Everything from Front Desk, Room Service, Food, Travel arrangements were spot on. Breakfast was an excellent spread of universal food and so does the major meals. All in all food quality was impeccable.

They opted for a Summer Package which included Room stay, Bfast+1 Major meal, I day sight seeing, Pickup and Drop which was very well designed and executed.

I surely recommend this property for all age groups. One point of advice as well- Always be Proactive in your approach for customer service, this is the most critical aspect.

Our Kudos to Citrus,Goa- You are doing a great job and continue loving your guests and make them feel like your family!

  • Stayed: October 2013, traveled as a couple
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Thank Sushmit_Sinha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RahulDMehta, General Manager at Citrus Goa, responded to this reviewResponded October 16, 2013

Dear Mr Sinha,

Namaste!

We are delighted that your parents enjoyed their stay at Citrus Goa. We take immense pride and pleasure in our service standards and try and make sure that all our patrons have a carefree time with us.
Do give our regards to them and hoping to see you this time around at Citrus Goa.

Warm Regards

Rahul Mehta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Citrus Goa

Address: Umtavaddo | near Calangute-Baga circle, near Mira Hotel, Calangute 403516, India
Location: India > Goa > North Goa District > Calangute
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Calangute
#6 Family Hotel in Calangute
#9 Romantic Hotel in Calangute
Price Range: $82 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citrus Goa 3.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Citrus Goa Hotel Calangute
Citrus Goa Calangute

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