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“Never again”
1 of 5 bubbles Review of Citrus Goa

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Citrus Goa
Ranked #4 of 110 Hotels in Calangute
Certificate of Excellence
Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Never again”
Reviewed January 29, 2008

I would not recommend this hotel to anyone. When we arrived we were put in a room where there was about 20 mosquitos and dodgey air conditioning. we were moved upstairs which was better but still very plain - even for India.
Breakfast is Indian food - and not much choice of even that. You can order eggs, bacon etc however it will cost you for each item which you have to pay on the spot - you cannot bill back to your room. They only serve Mango juice which is common in India but hat is all juiice they serve. If you want something else they will charge you for that as well.
The pool is small but at least it is a nice temperature. Not many bed to lay on if there are a few people there then you are better of going to the beach.
The service was not that good either. When you call and ask for something to come to the room they will tell you it will be there in the next hour (I am takling about a drink or crisps etc). To be honest you would be better off eating elsewhere like down ion Bagaa where there are some really nice restaurants etc.
I would not recommend this hotel as I know you can get much better value at other hotels in the area. I think that Bagaa is a nice area and would recommend around there.
There are always cabs close which is a plus however you will be bombarded with people asking you for lifes - which is also not unlike anywhere you go in India.

  • Liked — leaving
  • Disliked — how much time do we have?
  • Stayed January 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank TheRockAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silla_Goa_Resort, Manager at Citrus Goa, responded to this review, April 2, 2008
We are very sorry that you did not enjoy your stay in India and with us at the Silla Goa Resort. However, we do feel it’s important to clarify a few small points if that’s ok?

Our standard breakfast selection which is included with your accommodation includes cornflakes or porridge, your choice of eggs (fried, scrambled or boiled), toast with preservers, tea, coffee, hot or cold milk, orange juice & mango juice. There is an option to also have an Indian breakfast (if you’re feeling adventurous!) of Puri Baji with veg pakoda & samosa’s or Aloo Parata with fresh kurd, veg pakoda’s & battered potato slices which are rotated on a daily basis. All of the before mentioned items are available on our buffet and are limitless. We feel that this is a substantial breakfast serving, but do also offer our guests accompaniments such as bacon, sausage, fried tomatoes, baked beans & fresh fruit which is the only part of the menu that is chargeable.

We always keep 20 sunloungers generously spaced around the poolside with more available as required. We tend not to keep all our sunloungers out on display as it would decrease the amount of space we can leave between each and our feedback from guests shows they would prefer more space to enjoy than a large number of empty sunloungers.

Our room service policy is for all immediately available foodsources to be delivered to the rooms within 7 minutes... something our restaurant manager keeps a close eye on! However as our entire cooked menu is prepared freshly and on demand we regret that these items will be delivered as soon as they are made by our kitchen, and this can take up to 30 minutes depending on what is ordered.

With regard to the overtly friendliness of the locals, (who are always interested in chatting!) there’s not much one can do, however, many people find the outgoing nature of Indians as one of the great attractions to coming here, however, if you really object to this, I can only apologise for their smiles, and hope it is something you could eventually come to love as so many of our year-after-year repeating guests do!

Thanks for your attention. Silla Goa Resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Additional Information about Citrus Goa

Property: Citrus Goa
Address: Umtavaddo, Calangute 412107, India
Location: India > Goa > Calangute
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Calangute
#6 Family Hotel in Calangute
#9 Romantic Hotel in Calangute
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Citrus Goa 3.5*
Number of rooms: 85
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Also Known As:
Citrus Goa Hotel Calangute
Citrus Goa Calangute

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