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“Excellent service”

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Hotel Calangute Towers
Ranked #24 of 116 Hotels in Calangute
Reviewed October 31, 2012

i was my first trip in goa and me had book the calangute tower and property is good and the service provide is excellent and the staff support and co-ordination is soo much co-operative. the taste of the food was excellent and superb quality. personally my suggestion to all if you are going to goa than please book the calangute tower only....

Room Tip: pool facing
  • Stayed: September 2012, traveled with family
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1  Thank yogivyas4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arindam B, Manager at Hotel Calangute Towers, responded to this reviewResponded March 10, 2013

Sir/ Madam,

Thank you for your valuable comment. We are delighted to know that you had a comfortable and enjoyable stay at Hotel Calangute Towers.

We will be pleased to serve you even better the next time you visit us. Thank you so much for your recommendation.

Thanks & regards,

Arindam Banerjee

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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255 - 261 of 290 reviews

Reviewed October 23, 2012

We visited Goa for a weekend on a very short notice and we ended up here, nothing to write about the facilities, pool is on the back-side, looked a bit untidy as well. Rooms are spacious and comfortable. Food is actually pretty good, tough to find good veg food in Goa after-all. With so many good options in Goa, you may give this a miss.

  • Stayed: November 2011, traveled as a couple
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Thank Shalini S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arindam B, Manager at Hotel Calangute Towers, responded to this reviewResponded March 8, 2013

Sir / Madam,

Thank you for your valuable comment on the Trip Advisor. We are delighted to know that you had an enjoyable and comfortable stay with us.

We take this opportunity to welcome you again to serve you even better.

Thanks & regards,

Arindam Banerjee

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2012

It was my first trip to Goa. I went with my wife to celebrate our FIRST MARRIAGE ANNIVERSARY. Got the booking done from a travel agency.
My experience of staying at the Hotel was awesome.
Our package included free pick up and drop to the Airport. We were picked up in a nice car by Mr. Vijay, well mannered and decent guy and helpful as well. As we reached the Hotel the reception staff greeted us and the check in was smooth. Even got the welcome drink in no time. And, yes like few other fellow members reported about the briefing of the guests of not to do things, it happen to me as well, but that’s OK.
We were given a nice spacious and clean room and the amenities provided in the room were also good.
LOCATION:
And about the location of the Hotel, I would say it is located at the right place near by the beach, only 10 mins walk away. The Hotel is located just next to the Calangute Market, I would say 5 mins walk n that’s acceptable and good to. Away from noise and all. An ATM is just next to the Hotel, that’s good too, in case you ran out of money, you have option to get some cash from the ATM.
STAFF:
The staff was good, always greeted us with a smile and ready to attend us in most efficient manner. The Hotel Staff also arranged the rental bike for us in no time and that too at nominal prices. The staff was really good. To name a few Mr. Vijay(Pick up driver), Mr. Nitin (Restaurant), Ms. Vibharti and Barkha (Reception) very nice and really helpful.
FOOD:
As per our package, we were provided given buffet breakfast and dinner. And not to forget, we were given unlimited drinks (alcoholic) at the dinner time with the buffet. That was extremely great. The unlimited drinks at dinner time were part of my package. The choices in the buffet breakfast and dinner were good and the food was delicious every time.
As described earlier, we went for celebrating our First Marriage Anniversary, the Hotel presented a Yummy Chocolate Cake to us as a gift , I would say. THANK YOU, HOTEL CALANGUTE FOR THAT.
And yes, after few days, The Hotel Representative called back me for seeking my review and thanked us for our stay there. That’s a nice gesture.
Overall experience of staying at the Hotel was pleasant and we really enjoyed my stay at the Hotel. Would surely love to come back again.

  • Stayed: October 2012, traveled as a couple
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3  Thank RishabhNewDelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arindam B, Manager at Hotel Calangute Towers, responded to this reviewResponded October 23, 2012

Thank you for your comments regarding your stay at our Hotel recently. Your appreciation & recognition of our services, particularly your mention about our Staff is what is encouraging them to do that extra bit and is highly satisfying for them. We all feel proud of guest like you when, comments like yours are read out to all our Staff members. Please visit us again & we will be delighted to serve you still better.

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Reviewed September 27, 2012

Best part about this hotel is the location. It is located at the junction.
We had lunch at this hotel, food was quite tasty, all of us liked it very much. The service was also very good. We all liked the interior too. Overall, it was up to our expectation.

  • Stayed: August 2012, traveled with friends
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6  Thank jnrobin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arindam B, Manager at Hotel Calangute Towers, responded to this reviewResponded October 23, 2012

Thank You for your comments regarding our Hotel during your recent visit, look forward to have you with us more often.

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Reviewed September 13, 2012

We Just got back from our GOA trip, We Stayed in this Hotel for 8 days, and Truly Found this is the Place to Stay in..!!
I went with 2 of my friends. And we all feel the same!
The Staff all were Welcoming and sweet. They gave us the best response to Our Query and Always Stand by to Help us in Every Manner.

The Restaurants Facilities (which won our heart).. Had the best service, and really good tasting and great food, the selection on the menu vary from seafood, non-veg and veg, they have everything! ..
The restaurant is placed in front of the hotel, looking really clean and nice, and when you sit there and eat, you can look at all the life that happening in the streets, or at the entertainment of the night at the restaurant.
Also the toilet facilities in the restaurant are the best! 10++++
The rooms are nice and clean, they gave us new towels every day, they have their own dry clean service, 24 hour room service and the beds are really comfy. You almost feel like you are home!

Hotel Calangute Towers is placed in the middle of everything, the Beaches are nearby, you find different markets around the blocks, ATM just across the street with a small supermarket beside.. really you feel like you have access to everything…
The hotel also have their own pickup service, with really god cars, the biggest one fit up to 17 people with air-condition, so you feel like a VIP driving around in it! :) you can order pickup from and to the airport witch is really nice!.

WE Recommend this Hotel as the best place to stay while you are in Goa, and we are definitely comming back!!

Room Tip: if you have any questions about the room, the hotel management are happy to show you different rooms...
  • Stayed: September 2012, traveled with friends
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3  Thank Norway S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arindam B, Manager at Hotel Calangute Towers, responded to this reviewResponded October 23, 2012

Thank you for your comments regarding your recent stay at our Hotel, we are happy that you liked every aspect, be it room comforts, food, location, travel. We are grateful that you are going to recommend our Hotel to your friends & that you are definitely going to come back & stay with us.

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Reviewed August 31, 2012

We Just back from GOA trip, We Stayed in this Hotel, and Truly Found this is the Place to Stay in..
I went with Wife and 1.5 Year son.
The Staff all were Welcoming and gave the best response to Our Query and Always Stand by to Help us in Every Manner.

The Restaurants Facilities were there for 24 Hours which won our heart specially when my son Required Milk in the Middle of the night.

the Beaches are near by and pick and drop services are so good.

Someone wrote that they send tempo traveller for two people for Pick up and Drop so what's the Matter with that, You can enjoy 17 seater all alone while AC is on in the Tempo...You Feel Like King..

the Food served was so Cool and hygienic and Taste was Awesome.

I Recommend this Hotel as the best place to stay while you are in goa.

Room Tip: All the rooms were good, You can Select any of that according to Your Choice.
  • Stayed: August 2012, traveled with family
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4  Thank NiravModi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arindam B, Manager at Hotel Calangute Towers, responded to this reviewResponded September 3, 2012

Thank You for your comments in Trip Advisor. Your appreciation has really motivated our staff. We look forward to your visit once again at “Hotel Calangute Towers”.

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Reviewed August 30, 2012

Hi,

Worst experience ever had in hotel,i would recommend to stay in a dharamshala they will provide much better services and in house experiences, I stay for 2 days in this hotel in there called AP plan thay charged me rs 7500/-,in that they provide me airport transfers, buffet for breakfast,lunch,dinner & at the time of check in these guys had there 4 papers written all these points and 100 of terms and conditions teaching to us that you need to do this and that at there pathetic hotel.
At the time of lunch n dinner there was no buffet available and asking abt this gets a route reply that you can order from our fixed menu that was seriously very unwelcome d ,Rooms were rally dull having only 2 lamps,i cant believe that was happening with me.
and at the time of checkout i asked for airport transfers and those guys refused to provide me the same,after showing them papers where it was written clearly that they will provide me transfers,hotel management shows there cheapness and tells what thay were really are thay said okk after arguing me a lot that said our cab is going to airport at 2 for picking up some other guests we can drop you that time otherwise do what ever you can do and leave our hotel,As they dont care that my flight is at 7pm at the end i left there hotel and make taxi from my own.
Overall Enter this hotel at your own risk,TOTALLY UNPROFESSIONAL PEOPLES.
DONT KNOW ABOUT CUSTOMER SERVICES.

Room Tip: never stay in unfamed hotels,Always choose any brand or known banner to stay.
  • Stayed: August 2012, traveled as a couple
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8  Thank ankitshinghal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arindam B, Manager at Hotel Calangute Towers, responded to this reviewResponded September 8, 2012

Dear Guest,

Thank you for your review on trip advisor. Having noted all your comments, we submit as follows:

- You were fully aware of the rates, inclusions and services at the time of booking your room.

- Inadvertently, from our side, you were given our welcome letter which was meant for 3 nights stay with full rate, against your requirement of a 2 night stay ( at a very special rate which we worked out specially for you ), which did not include all the services that you have listed and expressed, that we did not provide you.

- However, to make your stay comfortable, we also tried to give you table d'hôte menu, as a special case with personalized service, as a special case we also served you breakfast on your check in date that too at 12:30 noon.We also served you Room Service Breakfast on your second day as you were not feeling well & could not come in our Buffet Restaurant, which we feel sorry that you did not appreciate.

- Because of your 7pm flight, we even provided you a late check out of 2pm.

- You were also given room 310, which is one of our best Premium Rooms.

- At the time of check in, only a Welcome Letter is given to the guests. We are unaware of what 4 page document you are speaking of, which terms and conditions.

We regret that your stay at Hotel Calangute Towers was not satisfying, and apologies for any inconvenience caused to you.

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Additional Information about Hotel Calangute Towers

Address: Dr. Jack Sequira Junction | Opp. Village Panchayat Calangute, Calangute 403516, India
Phone Number:
Location: India > Goa > North Goa District > Calangute
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Calangute
#13 Family Hotel in Calangute
#15 Romantic Hotel in Calangute
Price Range: $50 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Calangute Towers 3*
Number of rooms: 54
Official Description (provided by the hotel):
Hotel Calangute TowersSetting the standard for Goa, the Hotel Calangute Towers has 53 rooms in close proximity to the Calangute Beach. Sunbathing or jogging, shopping or swimming, the hotel is the perfect access point for the boardwalk, beach, revitalized shopping district and dozens of area attractions. Our poolside bar, authentic restaurants offering various cuisines and customized professional service offer everything for a relaxing getaway or the perfect party. At the Hotel Calangute Towers, the royal treatment is yours.A fashionable hotel, it has all modern day facilities and amenities. It provides latest services to host business, wedding or other occassional events. The hotel also has recreation facilities and few indoor board and table games. ... more   less 
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Also Known As:
Hotel Calangute Towers Goa

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