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“Feel at Home while out of Home”

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Hotel Calangute Towers
Ranked #22 of 110 Hotels in Calangute
Certificate of Excellence
Ahmedabad, Gujarat, India
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Feel at Home while out of Home”
4 of 5 bubbles Reviewed August 31, 2012

We Just back from GOA trip, We Stayed in this Hotel, and Truly Found this is the Place to Stay in..
I went with Wife and 1.5 Year son.
The Staff all were Welcoming and gave the best response to Our Query and Always Stand by to Help us in Every Manner.

The Restaurants Facilities were there for 24 Hours which won our heart specially when my son Required Milk in the Middle of the night.

the Beaches are near by and pick and drop services are so good.

Someone wrote that they send tempo traveller for two people for Pick up and Drop so what's the Matter with that, You can enjoy 17 seater all alone while AC is on in the Tempo...You Feel Like King..

the Food served was so Cool and hygienic and Taste was Awesome.

I Recommend this Hotel as the best place to stay while you are in goa.

Room Tip: All the rooms were good, You can Select any of that according to Your Choice.
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank NiravModi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arindam B, Manager at Hotel Calangute Towers, responded to this review, September 3, 2012
Thank You for your comments in Trip Advisor. Your appreciation has really motivated our staff. We look forward to your visit once again at “Hotel Calangute Towers”.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

272 reviews from our community

Traveler rating
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    23
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Bareilly, Uttar Pradesh, India
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 bubbles Reviewed August 30, 2012

Hi,

Worst experience ever had in hotel,i would recommend to stay in a dharamshala they will provide much better services and in house experiences, I stay for 2 days in this hotel in there called AP plan thay charged me rs 7500/-,in that they provide me airport transfers, buffet for breakfast,lunch,dinner & at the time of check in these guys had there 4 papers written all these points and 100 of terms and conditions teaching to us that you need to do this and that at there pathetic hotel.
At the time of lunch n dinner there was no buffet available and asking abt this gets a route reply that you can order from our fixed menu that was seriously very unwelcome d ,Rooms were rally dull having only 2 lamps,i cant believe that was happening with me.
and at the time of checkout i asked for airport transfers and those guys refused to provide me the same,after showing them papers where it was written clearly that they will provide me transfers,hotel management shows there cheapness and tells what thay were really are thay said okk after arguing me a lot that said our cab is going to airport at 2 for picking up some other guests we can drop you that time otherwise do what ever you can do and leave our hotel,As they dont care that my flight is at 7pm at the end i left there hotel and make taxi from my own.
Overall Enter this hotel at your own risk,TOTALLY UNPROFESSIONAL PEOPLES.
DONT KNOW ABOUT CUSTOMER SERVICES.

Room Tip: never stay in unfamed hotels,Always choose any brand or known banner to stay.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank ankitshinghal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arindam B, Manager at Hotel Calangute Towers, responded to this review, September 8, 2012
Dear Guest,

Thank you for your review on trip advisor. Having noted all your comments, we submit as follows:

- You were fully aware of the rates, inclusions and services at the time of booking your room.

- Inadvertently, from our side, you were given our welcome letter which was meant for 3 nights stay with full rate, against your requirement of a 2 night stay ( at a very special rate which we worked out specially for you ), which did not include all the services that you have listed and expressed, that we did not provide you.

- However, to make your stay comfortable, we also tried to give you table d'hôte menu, as a special case with personalized service, as a special case we also served you breakfast on your check in date that too at 12:30 noon.We also served you Room Service Breakfast on your second day as you were not feeling well & could not come in our Buffet Restaurant, which we feel sorry that you did not appreciate.

- Because of your 7pm flight, we even provided you a late check out of 2pm.

- You were also given room 310, which is one of our best Premium Rooms.

- At the time of check in, only a Welcome Letter is given to the guests. We are unaware of what 4 page document you are speaking of, which terms and conditions.

We regret that your stay at Hotel Calangute Towers was not satisfying, and apologies for any inconvenience caused to you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed July 18, 2012

Hi All,

I am Aditya from New Delhi who visited Goa in second week of July 2012 along with my wife and a Kid (4.5 years old). I got this hotel booked from Delhi Travel agent. When we reached Goa airport we got a surprise to see a big tempo traveler (17 seater AC mini bus ) is being send to receive us by the hotel.I got amazed by the hospitality of them. The moment we reached the reception of the hotel at around 7:15PM a girl greeted us nicely but when she started explaining us the rules and regulations of the hotel at the time of check in was a bit harsh.(like when u lost a key a fine of 1500 ,not allowed to eat anything from outside in room etc ).It was like entering in a hostel rather than a hotel. There we also advise her that we will not be taking the city tour tomorrow and she agreed to it. The room was clean and ready to welcome us. In night we went to their restaurant Curryleaf which has a very nice atmosphere along with yummy food provide by excellent restaurant staff (Especially by Mr Satish Kumar ).
In morning while a having breakfast we were informed by the reception staff to take our city tour only today as other guest are also going and waiting for us.I insisted her that you are taking us on Sunday and all the markets are closed and we have no chance for shopping. But she became stubborn and said that city tour would be available only today or you won’t get it as per her Manager. We were amazed to find that there is only a couple with us for city tour and they were also given the same story.
It is a nice place to stay if there House keeping staff becomes more efficient and should keep improve following things :-

1. Rooms should be cleaned properly.
2. Glasses and cups which is provided in room should be changed daily and not washed it in the bathroom washbasin with the hand washing soap and that too in front of the guest.
3. Dusting should be done on daily basis.
4. They should provide mineral water in room as mentioned in the site not the local packed drinking water bottles.

On the day of our check out we were advised to leave the room by 1230 maximum but on our voucher it is being mentioned to have a late check out. We were shocked to hear this and also they do not even provide any complementary water bottles/tea bags/ coffee/ room cleaning /shampoo/soaps on the last day of check out. We were advise to wait for 3 hours in there restaurant as we have a flight at 5:30 in the evening irrespective whole of the hotel is empty in this season and not even a single guest was there when we checked out.

A nice place to stay if you are looking for good food but nothing else.

I am expecting a good answer from the management of the hotel and not the Manager (who acts like a Retd Military General ) who is not bothered about the guest and there comfortable stay.


Thanks Aditya

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Adityachawla10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arindam B, Manager at Hotel Calangute Towers, responded to this review, August 4, 2012
Dear Mr. Aditya Chawla,


Thank you very much for your valuable comments, I have immediately taken up the matter with my team members who also appreciate certain points relating to Housekeeping & Sight Seeing & expressed their commitment to take immediate corrective steps.

We sincerely thank you for bringing to our notice certain key aspects which will help us to improve towards high standard of service & special care of our guest & hoping you will visit us again & give us an opportunity to serve you better.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed July 9, 2012

Its a decent place, Do not get swayed by advertisements - its at least 1.5 kms from the beach. The USP is the sunken bar where you are det drenched and enjoy your drinks.
The food is good but the staff needs to get friendlier but I hope it has changed with the new management and new name. It used to be Vivenda earlier.

Do not mind visiting them again.

  • Stayed August 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank greetani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arindam B, Manager at Hotel Calangute Towers, responded to this review, March 12, 2013
Dear Mr.Greetani,

Thank you for your reviews regarding your stay at ‘Hotel Calangute Towers’. We are delighted to know that you had an enjoyable and comfortable stay with us.

Please visit us again and we will be delighted to serve you even better.

Thanks & regards,

Arindam Banerjee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
4 of 5 bubbles Reviewed May 31, 2012

Hi, I am regular Guest at Hotel Calangute Towers, since last one year. During all my visits I ahve experienced a warm welcome and homely treatment from everybody, right from Front Office / Reception staff to House Keeping, Room Service, Restaurant Staff, including all Senior Staffs, viz, GM / AGM / F & B Manager / Exe. Chef / Maintenance Manager, etc, in short each and every one.

Spacious, clean and well maintained rooms gives a relaxation feeling the moment one enters in them.
Newly renovated Restaurant, Curryleaf, has excellent ambiance to dine & wine with sumptuous and relishing food.
AN IDEAL PLACE FOR FAMILY & FRIENDS TO RELAX AND ENJOY THEIR STAY IN GOA.

Jagat

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jagat_iss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arindam B, Manager at Hotel Calangute Towers, responded to this review, March 11, 2013
Dear Mr.Jagat,

Thank you for your review regarding your stay at ‘Hotel Calangute Towers’. We are glad to know that you had an enjoyable and comfortable stay with us.

We are delighted that you value our Hotel, and have been our regular guest with us for the last one year. We thank you for choosing to stay with us and look forward to have you with us very often.


Thanks & regards,

Arindam Banerjee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 3, 2012

Hi
I stayed in the hotel after a goof up by my earlier pre decided hotel.
I was reluctant to move to the hotel initalliy but i am happy to say it was a wonderfull expereince. The food at their restaurant was very good and also the staff was very very helpfull.
I understand that many times we have very diffrent opinion also one incident can ruin our total experience.
Hence request all to have honest and unbiased opinion which may help other new visitors.
As i went to goa first time and hence it was once new to everything so honest and proper review helps everyone.
I will share some pics also to authenticate my views.
Looking forward to have another great stay in Calangute towers
Animesh

Room Tip: Have a bargaining chip before taking deals from the hotels
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank myinkdrops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arindam B, Manager at Hotel Calangute Towers, responded to this review, March 11, 2013
Dear Mr. Animesh,

Thank you for your honest review and we are glad to know that you had a comfortable and enjoyable stay at ‘Hotel Calangute Towers”.

Your mention of our good food and helful staff makes us feel very proud and encourage us to strive harder to achieve greater heights in hospitality.

We take this opportunity to welcome you again to serve you even better.

Thanks & regards,

Arindam Banerjee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed April 6, 2012

This is the worst hotel in all of Goa. This is probably my 20th visit to this city and I have dined in so many places here but never have I visited some place as cheap and shallow as this!

Ronny, the waiter who was serving our table, was ill mannered, ill informed and above all extremely unpleasant. For a place that thrives on hospitality, this place really stoops low. This guy was rude and above all yelled back at customers when it was his own fault.

The food too was horrible. I mean if you visit Goa, then coming to this place to eat is a total waste of time.
Its a negative from me and all other sitting in the restaurant on the day of 6th April. Come here if you want to be insulted and humiliated by a minial waiter with the managers just being passive onlookers!

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tinamisra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arindam B, Manager at Hotel Calangute Towers, responded to this review, April 13, 2012
Dear Guest
Thank you for your review and comments.
“Hotel Calangute Towers is a well established Hotel with the Restaurants recently renovated & having a good team of Food and Beverage Service & Production staff and a professional Management set up. We give lot of emphasis on staff training on approach & attitude, so that our valued guest like You are never put to any inconvenience or dissatisfaction. It is unfortunate if despite our utmost care, you seemed to have been dissatisfied. 
On thourough investigation on your comments, it was gathered that you initially decided to sit at our outdoor restsurant called Eat Street. Thereafter, after 45 minutes, you wanted to change your table to our indoor restaurant called Curry Leaf. Since all our tables in Curry Leaf were occupied, with 2 families already in a wait list for tables, we could not adhere to your request, to which you seem to have flared up at our staff. Our steward Ronnie, is one of the most timid and mildest of the lot, and hence we beg to differ from what you have stated about him. Our chefs maintain high standards of quanity and taste, and hence we get regualrly featured on various food columns in Goan newspapers. Although you claim to have visited the city over 20 times in the past and dined at a number of places, you only seem to have ONE review on tripadvisor, and that too only of our outlet, which itself gives an indication of malafied intensions.

Anyway, as per our policy and standards of quality and service, we are still taking further extra caution to see such situations do not repeat in future, to you and others.

Regards,

Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Calangute Towers

Property: Hotel Calangute Towers
Address: Dr. Jack Sequira Junction | Opp. Village Panchayat Calangute, Calangute 403516, India
Location: India > Goa > Calangute
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Calangute
#13 Family Hotel in Calangute
#15 Romantic Hotel in Calangute
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Calangute Towers 3*
Number of rooms: 54
Official Description (provided by the hotel):
Hotel Calangute TowersSetting the standard for Goa, the Hotel Calangute Towers has 53 rooms in close proximity to the Calangute Beach. Sunbathing or jogging, shopping or swimming, the hotel is the perfect access point for the boardwalk, beach, revitalized shopping district and dozens of area attractions. Our poolside bar, authentic restaurants offering various cuisines and customized professional service offer everything for a relaxing getaway or the perfect party. At the Hotel Calangute Towers, the royal treatment is yours.A fashionable hotel, it has all modern day facilities and amenities. It provides latest services to host business, wedding or other occassional events. The hotel also has recreation facilities and few indoor board and table games. ... more   less 
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Also Known As:
Hotel Calangute Towers Goa

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