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Taj Exotica Resort & Spa Goa
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Reviews (3,330)
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2,216 - 2,221 of 3,330 reviews
Reviewed November 11, 2013

We stayed at the Taj Exotica during September 2013 and booked the Garden View Villa with sitting area for our stay. It was a great room with excellent view of the sprawling garden with Squirrels and birds - where I managed to click some awesome photographs.

The experience started right at the gate where we were welcomed by the security staff and drove right into the main lobby greeted by the front office staff. The singers sang for us while our photo was taken - which left me wondering why! The check in procedure was a cake walk, while we had our welcome drink and were shown to our room. The room was lovely with a superb bathroom.

We enjoyed the property and the beach right off the property where we took some great photos of the birds, the sunset and a lot of shells - which are a treat to see in Indian beaches. We then were amazed by the entertainment of the very talented jugglers who struck the guests with awe. We had the prawn curry and rice for dinner and the waiter who served us did his best and we enjoyed the meal and his service.

We slept well on the cosy-est beds ever and I was surprised to see a menu for pillows and the photo they took of us earlier in the day printed on edible chocolate in a chocolate frame! This was personalization at its best.

The next day we cycled across the property and that was amazing - we looked at every corner of the property and enjoyed the koi ponds at several parts and clicked good photos, we also managed to spot and click a kingfisher! We also tried our hand at Archery and the quick magic trick by the Manager of Activities.

On check out, we were presented with a photo frame with our photo by the Taj team, the same photo they took of us during Check in - this was taking our holiday to new heights which was much appreciated. The reception staff also offered to pack a cake or sandwiches for our journey to North Goa, I mean which other hotel does this to make its guests feel over the moon.

We left with very happy memories and a lot of appreciation for the entire Taj Exotica team. We are sure to recommend and come back to stay again!

Room Tip: Choose the Garden Villa rooms, they are the best. Easy on your pocket and have a good view.
  • Stayed: September 2013, traveled as a couple
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1  Thank Dev_Ooty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TajExoticaGoa, Manager at Taj Exotica Resort & Spa Goa, responded to this reviewResponded November 14, 2013

Thank you for your feedback and appreciation of the associates at the hotel. We are pleased to note you had an enjoyable stay at the hotel and you have left with a lot of happy memories.

We look forward to welcoming you back to the Taj Exotica Goa in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2013

We stayed for a night at the Taj Exotica and left very unhappy as we couldn't stay longer. 20 hours hardly does justice to this amazing out of the world place!!

We checked in and were greeted very warmly and taken to our villa in a buggy, which was pretty cute! The room was excellent and overlooked a well kept garden. We rested for a little while and went for a stroll around the property and landed on the beach which was super clean and was hardly crowded. There are water sports one can do on the beach too.

We then had a coffee near the swimming pool and went around to explore some more. They have an amazing arrangement for kids with a dedicated teacher and scheduled classes for arts and crafts. One can play pool and table tennis and we played both for an hour each. We got back to the room and got ready for dinner. On our way back to the villa, we found hammocks all around the property, free for everyone to use.

All 4 restaurants serve good food. We wanted a table by the beach but found out one had to intimate the F&B manager a little in advance for them to make the necessary arrangements. There was a live band at dinner and the music was fantastic!! We then were lying on a hammock under the stars for almost 20 minutes with no one disturbing us and that was probably the best time ever!

The property lends you cycles to ride around and we took a couple of them next morning and kept riding through. We went back to the beach and then had breakfast. With a heavy heart we had to check out but are sure we will come back for a longer stay!

  • Stayed: October 2013, traveled as a couple
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Thank Deepthi_284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TajExoticaGoa, Manager at Taj Exotica Resort & Spa Goa, responded to this reviewResponded November 13, 2013

Thank You for your feedback. We are glad to note that you enjoyed all the facilities provided by the hotel and had a wonderful stay
We look forward to welcoming you back to the Taj Exotica Goa in the near future for a longer stay at the resort.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 10, 2013

One of the Worst Holidays of ours and thanks to Taj Exotica! They ruined our anniversary and we checked out of the hotel before completed our designated stay
This hotels slips down the Hotel bills (totally unasked for) one night before you check out through the Hotel front door. They don’t even call you or hand it over in person.. slip it down.The travel desk doesn’t believe in helping out when you ask a query, bcos she isn’t interested in answering and that too in a rude way. The Housekeeping wants to change the bulb in the bathroom right on your anniversary day and right when you are in the Tub
These are few good ways Taj exotica treats you and especially if you are there for celebrating a special days… They have absolute no sense of courtesy, no sense of service and above all act rude ! they are experts in ruining your well planned holiday and they express no regrets about it
The hotel staff are extremely unresponsive, they have no clue about addressing any issues.
The restaurants staff also follow all other dept people, very unresponsive and least bothered in attending to guests.. Rooms are old, property itself is a old one...
The managers - less said about them the better.. Have never ever seen such a highhanded, bad & Pathetic Taj Service hotel in my life !
Even after mentioning all these to the GM there, he just drops in a courtesy mail and that's it, wants us to forget all about it !! got to know that he is pretty famous for his high handed approach in his earlier stint too...
For all the travelling i have done and numerous Taj properties that i have stayed at, you get such a welcoming feeling in most of the properties.. Exotica you feel the inverse !!
Well my advice is that - THIS HOTEL DOESNT DESERVE ITS TAG OF AN LUXURY PROPERTY !
Its just a Overhyped beach property !

Room Tip: Well simply try some other property !
  • Stayed: September 2013, traveled as a couple
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7  Thank Srikanth_Iyer1201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TajExoticaGoa, Manager at Taj Exotica Resort & Spa Goa, responded to this reviewResponded November 13, 2013

“Thank you for taking the time to provide your feedback regarding your stay in August – September at Taj Exotica Goa. I regret that your experience did not match up to your expectations.
I apologise on behalf of the hotel and the entire team for your less than satisfactory experience. Kindly allow me to address the specific issues you experienced during the stay.
It is part of our standard operating procedure to provide the preview bill a night prior to checkout to ensure a smooth and fast checkout process for our guests as was indicated in the covering letter attached to the preview bill.
Unfortunately, the services provided by our travel desk do not include hiring a scooter on rent. You will acknowledge however, that the Duty Manager went out of his way to make necessary arrangements for a scooter on rent just for you.
You will also acknowledge that the housekeeping staff attempted to replace the fused bulb above the vanity counter as part of the turndown service and had rung the bell to your room since the privacy lights were not switched on. I do apologise for the inconvenience caused in this regard.
Your comments regarding the demeanour and behaviour of our staff are certainly not typical and this has already been taken up with the concerned team.

You may also recollect that we did not levy a room charge (including meals) to you on 1st September in Vivanta by Taj, Panaji considering your less than satisfactory experience at Taj Exotica. Our team also tried in various small ways to make your experience more memorable. I have also spoken to you personally, apologising for the experience, over phone and I believe our Bangalore sales team has also been in touch with you regarding the same.

I also apologise for our inability to accommodate your request for a complimentary stay for 3 nights at Rambagh Palace, Jaipur in lieu of your experience at Taj Exotica Goa. I would like to thank for your faith in the Taj group and reassure you that we make every effort to uphold our high service standards. I sincerely hope that the few misunderstandings that cropped up during your stay here are now resolved.

I would request you to kindly treat this incident as a one off aberration and give us another opportunity to be of value to you."

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 9, 2013

This resort is a paradise for all those who are looking for relaxation, breath taking views, luxurious rooms and good food to add to that.We stayed at Goa Taj during monsoon. Though monsoon is not an apt season to travel to Goa, however, Taj Goa in itself is the destination. The property, is excellent and one of the best in Goa.and it has been my most memorable stay in any of the 5-star resorts till date! We had booked a villa., but thanks for upgrade it to Villa with private pool.This was a fabulous arrangement for everything. The rooms are big and comfortable. The bathrooms are very nice. The balcony opens to pool The views from both the rooms were awesome, Manager Mr. Celto is very helpful and reception welcome are very warm.

We really did have an amazing time at this hotel and would not hesitate to recommend it in an instant.

Room Tip: Choose a 2 unit Villa with Private pool or Ocean View DLX room in main Building. and avoid to villa near to to pool area.
  • Stayed: August 2013, traveled with family
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Thank Randhir K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TajExoticaGoa, Manager at Taj Exotica Resort & Spa Goa, responded to this reviewResponded November 14, 2013

Thank You for your feedback. We are glad to note that our services measured up to your expectations and you had an amazing stay.

We look forward to welcoming you back to the Taj Exotica Goa in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2013

This is a great hotel, the rooms are villas and some even have private independant pools attached, the staff are very courteous and friendly and ever ready to assist. It has several fabolous resturants each one superb in itself.

Room Tip: if you are looking to relax and have a great holiday this is the place to come
  • Stayed: October 2013, traveled on business
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3  Thank Mendes30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TajExoticaGoa, Manager at Taj Exotica Resort & Spa Goa, responded to this reviewResponded November 12, 2013

Thank you for your feedback, and your words of praise for the service given by the associates of the hotel.

We look forward to welcoming you back to the Taj Exotica Goa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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