This is the worst hotel I've ever been. Not only the facilities but also the service. At the entrance, the room that were destined to me had another person sleeping in that were awake suddenly in the night. My surprise was big but I can't imagine how the person that was in that room could feel. There were ants, spiders in bed and mosquitos. The walls paint was in bad conditions and the ceiling of the bathroom had a lot of moisture and fungus. We only slept 2 hours and the following evening when we took the luggage to leave the hotel because we were not able to sleep there another night we were not refunded for the already payed nights. In addition to this, at the check in we were forced to pay in advance for an additional night that we did not needed an also this quantity was not returned to us. In addition to this the room was not cleaned up after the fist night and we had to pay for two nights while we have only been in the hotel for 3 hours only. The breakfast was awful and the distance from Goa Airport too far.
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- Also Known As:
- Lotus Beach Hotel Benaulim
- Lotus Beach Resort Goa/Benaulim