I booked this resort as it was the first one that came on the google search, I had to book an urgent trip to Goa, and I decided to go for the cheapest and best looking one in the list.
After checking in, they gave me a standard room (which I had asked for), but the room stank really badly, I asked for room freshner and it arrived late. I had to call up twice for the same, once the fresher was done, I got in a shower please do note the water was hot, a big plus point. Left for my meeting after having lunch food was decent but not the best one around, I had to return by bread as it was not Hot at all.
Once I returned, I turned on the AC, but after about 3 hours of it being on 16 degrees, it was still pretty hot in the room, i complained and finally had to move to a different room, I was upgraded to the suite, which was not stinking, was relatively bigger not stinking and had a working AC.
Breakfast was cold and really bad, had to order room service which i was assured would be Hot.
So all in all, everything in the hotel is big MINUS, except the staff they have good staff.
For that they get 1 star :)
AND in no way it is a 4 star hotel
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- Also Known As:
- Lotus Beach Hotel Benaulim
- Lotus Beach Resort Goa/Benaulim