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It is a cheap hotel with horrible room service, far away from the beach. You can find better place elsewhere..More
Stayed: February 2012, traveled with friends
Ask nirajmantri about Nagoa Grande Hotel
1 Thank nirajmantri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gawas, Manager at Nagoa Grande Hotel, responded to this reviewResponded May 9, 2012
Dear Valued Guest,
Thank you for taking the time to communicate to us why services did not meet your expectations. We are and will be at our best efforts to attempt in regaining your confidence in our resort. In addition, we noticed your comments about the location of the beaches being far away from the resort.
We would like to mention that we do provide 1st hand information via our website and also at our information helpdesk at the resort itself in relation to the distance of the closest beaches and other places to visit and the means to get there by our shuttle service or hiring a car/bike which is readily available outside the resort premises/gate.
At Nagoa Grande we pride ourselves on maintaining a standard that makes guest feel relaxed and comfortable as possible. It will be our goal to retain you as a fully satisfied guest and will hope that you will to visit us and give us the opportunity to serve you again.
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.