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“Good Place to Stay on Business”

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Best Western Plus Madison-Huntsville Hotel
Ranked #1 of 13 Hotels in Madison
Certificate of Excellence
Reviewed July 7, 2008

I stayed at the Holiday Inn in Madison, Alabama for four nights while on a business trip. This is a full-service hotel with a restaurant and is a good value for the money. It is very convenient to the Huntsville Airport.

Checking in was very smooth. The front desk was professional and helpful.

I stayed in one of the king bed outdoor-entry rooms. The decor was not great. My room had a carpet with a polka dot pattern that clashed with the plaid chairs. Sort of the classic Holiday Inn look -- I guess that's what you expect there. But there were some more contemporary touches -- like the flat screen TV. The bed was very comfortable and the shower was especially nice, with a large shower head. The room was clean and housekeeping did a good job every day. The rooms have both wired and wireless Internet.

Breakfast was excellent, but not free. The best deal is the buffet -- buying items singly off the menu added up quickly. (The first morning there I didn't see the full buffet and ordered from the menu instead. Turns out there are two tables to the buffet. You might not see them both at first.) The made-to-order omelets were delicious.

I attended the wine and cheese party for Priority Club guests. That was nice. The lobby is nice-looking, though dated in style, and also has wide-screen TVs, tuned to CNN. The pool and pool area looked nice and clean. There was plenty of parking. I came home after dark a couple of nights and I thought the stairway up to the second floor rooms was too dark.

  • Stayed: June 2008, traveled on business
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2  Thank m_tamra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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358 - 364 of 373 reviews

Reviewed January 9, 2008

I stay here periodically for business travel. The hotel is nice and the rooms are clean. The staff is great - very courteous and professional. The hotel is also secure. The pool and pool area are clean and well lit. Breakfast buffet offers a decent selection and the food is good.

  • Stayed: December 2007, traveled on business
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1  Thank Kildares0307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2007

We came across this hotel by accident. Our original plan was to stay in Nashville for two nights but only stayed one in a poor Best Western hotel.

We therefore decided to dip into Alabama and and as night drew upon us started to look for accommodation. We came across this Holiday Inn by accident and we were well pleased that we did as it seemed like a palace compared with our previous nights experience.

We took a twin bedded room for $130 (which is cheap based on the convertion rate $ to £ at present). The room was large and clean with a small bathroom. It overlooked the outside swimming pool which was situated in the courtyard.

The hotel is situated on the main highway and you probably have to venture into Huntsville itself for a selection of restaurants. We therefore decided to make use of the excellent restaurant in the hotel itself. Although the menu was limited the food was of good quality with large helpngs. Our charge for a three course meal for two with drinks came to $58. The hotel also offers a bar to relax in after a weary day on the road.

A good standard complementary breakfast is available offering both hot & cold food for all tastes.

We would definitely recommend this hotel especially if you are on a road trip like us. After a long day on the road it was nice to relax in the comfort the hotel offered.

  • Stayed: October 2007, traveled with family
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1  Thank WakeyEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2007

I recently traveled with my husband on a business trip to this location. This is the best experience that I have ever had in a hotel. From the time that the front door opened until we left, every staff member was eager to help and truly glad that we were there. I used the complimentary shuttle and enjoyed the pool area. The rooms were exceptionally clean. The TV's in the room were even great and I'm not one to be impressed by TV's. The restaurant had wonderful food. I will definitely go back to this hotel in the future.

  • Stayed: September 2007, traveled on business
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Thank charlottem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2007

Needs a better elevator

But was suprised with nice big LCD TV in room

Good in house food also

Stayed: June 2007
Thank TX_Flyer001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2007

We have stayed at this hotel for many years while in town on business. We have had a few minor problems in the past, but they were always handled professionally by management. This trip was very different. At checkin on Friday evening, we noticed the hotel overall had a bad smell, and just looked run down. The ridiculously loud music from the bar was taking over the lobby. It had a feeling of no one being in control, like teenagers when the parents aren't home. It was a little unsettling. Our reservation had been completely bungled, and no one there had authority to fix it. The front desk people were nice, but of no help. They had a "manager" call our room. She didn't seem to know much about anything to do with the hotel business. We later found out that she was the restaraunt manager. It took us two hours to realize there really isn't any management. They had a guest services person call us from her home. She needs to look up 'guest services' in the dictionary. We were told the General Manager wouldn't be available until Monday during business hours. How nice for them. That would be the time we were to check out. There was a dozen things they could have done to make up for not having the room we reserved. They were not full, so they could have easily put us in a suite or whatever they had to do. We are platinum members, so they are supposed to automatically upgrade us anyway. We were too tired at this point to try to explain to them how that's supposed to work. They offered us dinner and an uncomfortable room. We checked out after two miserable hours. The good part of the experience was that we discovered the Hampton up the street. What a difference! We ended up with a beautiful room in a much more modern hotel for less money. We would not return to the Holiday Inn in the future.

  • Stayed: June 2007, traveled on business
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Thank lakebreeze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2007

We stayed here, actually in the Huntsville suburb of Madison, to be near family. We were delighted with the hotel. The service was very friendly, the room was fairly large, very clean in every way, and the bed was very comfortable. The breakfast buffet, not included in the price of the room but reasonable, was exceptional ... individually made omelets, and a wide variety of food. We'll stay here again if the location is still so convenient for us.

  • Stayed: May 2007, traveled with family
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Thank marismom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Madison-Huntsville Hotel

Address: 9035 Madison Blvd, Madison, AL 35758 (Formerly The Inn at Madison)
Phone Number:
Location: United States > Alabama > Madison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 13 Hotels in Madison
Price Range: $90 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Madison-Huntsville Hotel 2.5*
Number of rooms: 164
Official Description (provided by the hotel):
Experience true Southern Hospitality at Best Western Plus Madison - Huntsville Hotel. Our experienced staff stands ready to exceed your expectations. With the Port of Madison Cafe and meeting space, we have what you need whether travelling for business or pleasure. ... more   less 
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