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“Returning guest” 4 of 5 bubbles
Review of Comfort Suites Huntsville

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Comfort Suites Huntsville
Ranked #24 of 53 Hotels in Huntsville
Certificate of Excellence
ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Returning guest”
4 of 5 bubbles Reviewed February 10, 2008

When I say my stay was above average, I'm referring in relation as to what to expect in Huntsville. I have made several business trips to the Huntsville area over the past year, and stayed in numerous hotels. Cleanliness is not held in high esteem in that area. This hotel has so far been the cleanest of all I have stayed in around the area; including more expensive hotels. I travel with a young one, and the indoor pool is of utmost importance during my stay. However, I have always encountered some issue with the pool during every stay. Management has always been quick to resolve any issues encountered. Staff is friendly, but very unprofessional. Rooms are not perfect, but acceptable. Service improves with every visit. Not sure if it is because I am a returning guest, or they just realize the importance of service. I will be returning again the end of this month, and I will be staying at this hotel once again. Don't get your hopes up for a good breakfast. It leaves alot to be desired. If you are looking to stay in Huntsville I would keep this hotel as a consideration, but definitely check around; as new hotels are opening frequently.

  • Liked — nice tv, ok pool (warm , which was great), central location to business activities
  • Disliked — unprofessional staff. Front desk clerk parked in front of doors, and had boyfriend/friends loitering around lobby.
  • Stayed February 2008, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank tumbleweed011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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130 reviews from our community

Traveler rating
    64
    47
    11
    6
    2
See reviews for
38
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
kc
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed January 18, 2008

The desk clerk DOUBLE CHARGED me for my stay and when I discovered the error a week later, I contacted the MANAGER. He told me it would be corrected. IT NEVER WAS. He requested copies of my receipt and my credit card statement which I sent by registered mail. He refused to sign for them. Finally my credit card company withdrew the funds. Additionally, Choice Hotels nor the Better Business Bureau of Huntsville assisted in resolution.

I WILL NEVER STAY AT THIS HOTEL AGAIN WITH THE PRESENT MANAGEMENT.

  • Liked — na
  • Disliked — Poor Service
  • Stayed August 2007, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank kuz123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntsville, Alabama
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed January 10, 2008

The hotel is new and has nice amenities. The construction of the hotel is subpar evidenced by the thin walls. The service is below standards for this type of property. When I checked in (after 9:00 pm) and went to my room it had not been cleaned from the previous guest. I was given another room with a mumbled "sorry about that". The next night when I returned to my room (after 10 pm) it had not been cleaned. There are other hotels in the vicinity in the same price range that offer better service including a Best Western, Homewood Suites, Fairfield Inn and Residence Inn.

  • Liked — Nice flat screen tv
  • Disliked — Didn't clean the room.
  • Stayed January 2008, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Azzie08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge, LA
1 review
2 of 5 bubbles Reviewed September 9, 2007

I've stayed twice at this hotel and each time I had some sort of problem. The first time I paid in cash and my credit card was still charged. The second trip I was over charged $115 because the desk cleark said I had taken some towels. Dirty ones was left in the bathroom and unsed towels were left on fridge. After speaking with the manager basically it was my word against the clerks and right now my credit card company is disputing the charges.

The place is very nice esp the rooms. I would stay again at Comfort Suites but not that one..Never again

  • Liked — Style of room
  • Disliked — Clerk over charging me for room
  • Stayed August 2007, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank mdgildon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed July 8, 2007

Comfort Suites in Huntsville, AL is an impressive hotel. The beds are
plush and very comfortable. The pillows are soft; the rooms are modernized, clean and nice. There are plasma televisions in the rooms
(nice size ones, too). The bathrooms are beautifully decorated with marble countertops, and spacious. The staff is friendly and breakfast
is appetizing. I highly recommend this hotel.

I’ve stayed at this hotel on two separate occasions. During the last stay, I had to pay extra because the per diem rate did not cover the hotel fee. It was worth it. This is one hotel I would not mind staying at again and again.

  • Liked — The hotel was conveniently located near restaurants and shopping plazas. It is located on the main road of the area.
  • Disliked — The hotel is kind of tucked away behind a restaurant, which doesn't give it great visibility. Unless you know it's there, you can easily miss the hotel.
  • Stayed April 2007, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank smoochpop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Huntsville

Property: Comfort Suites Huntsville
Address: 6224 Torok Cir, Huntsville, AL 35806-1783
Phone Number:
Location: United States > Alabama > Huntsville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Huntsville
#14 Business Hotel in Huntsville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Huntsville 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Comfort Suites Huntsville near the University of Alabama in Huntsville Enjoy affordable rates and a wealth of amenities when choosing the Comfort Suites(R) in Huntsville, AL. We are minutes from the University of Alabama in Huntsville, in close proximity to the following points of interest: U.S. Space & Rocket Center museum Von Braun Center Alabama A&M University Oakwood University Feel at home in our smoke-free guest rooms, all of which feature refrigerators and microwaves along with expanded cable HD television channels, iron and ironing board, hair dryers and coffee makers. Keep your electronic devices charged with the recharge device located on desk working area and bed nightstands including AC and USB outlets provided in all guest rooms. Additional amenities include: Free wired and wireless high-speed Internet access Free local calls Free newspaper weekdays Heated indoor pool and exercise room Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites(R) the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab It & Go bag is available for the two hours prior to breakfast. Corporate travelers will appreciate the ability to take care of basic business needs by visiting our business center, which offers access to a public computer as well as copy and fax services. We also have meeting space available to host a variety of events and functions. Make your reservation today at the Comfort Suites(R) in Huntsville, AL for a refreshing stay in a great location, all at an affordable price. ... more   less 
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Also Known As:
Comfort Suites Huntsville Hotel Huntsville
Huntsville Comfort Suites

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