We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Service with a Smile”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Embassy Suites Huntsville by Hilton Hotel & Spa
Ranked #10 of 53 Hotels in Huntsville
Certificate of Excellence
GreenLeadersGold level
Huntsville, United States
1 review
“Service with a Smile”
Reviewed July 22, 2013

This experience has been one of the best experienced in a hotel for sometime. We had a family Reunion here and many of the family members stayed here. The hospitality suite was great for our initial reception. I highly recommend it.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Cheryl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,169 reviews from our community

Traveler rating
    604
    313
    128
    74
    50
See reviews for
384
177
52
439
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Anaheim, California
Level 5 Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed July 20, 2013 via mobile

I stayed here for a wedding. The hotel was organized and helpful in checking in and communicating with the large number of out if town guests.

The hotel itself is clean and well organized. The exercise room is small, but it has a couple of cardio machines and free weights that max out at 50lbs. Not enough weight for me to get a real workout, but it was sufficient enough to prevent me from feeling like a total slob for the weekend.

The rooms were large, but all of us noticed a musty smell upon arrival. You could tell the AC hadn't been running for a while, but turning it in full blast for about 30 minutes fixed it for most of us. One of the rooms smelled worse than musty... I won't guess what the smell actually was, but it was bad. The hotel quickly got a new room ready for that couple, so they handled it fine.

If you have a family, this would be a good hotel. The indoor pool, free breakfast, and big rooms would make it convenient.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cournech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassy_suites_hvill, Guest Relations Manager at Embassy Suites Huntsville by Hilton Hotel & Spa, responded to this review, July 31, 2013
Thank you for your recent response. I am pleased to hear that you enjoyed your stay. But, I am very sorry to hear that you room was not to your satisfaction at check in but glad to hear that our Front Desk staff were so efficient in getting the situation taken care of.

Thank you again and we hope to have you return should your travels bring you back this way.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fall Church, United States
2 reviews
Reviewed July 18, 2013

I have always been very happy with all my stays at the Huntsville Embassy. The staff is friendly, the facilities are what you might expect from an Embassy- an all suite hotel with good value. The added bonus is the addition of the Ruth Chris Steakhouse on site. The Downtown location is perfect for the convention center, and close to great local restaruants. The museum next door and its park grounds are beautiful. Coupled with the historic downtown neighborhood of 100+ year old mansions, the Embassy is perfectly located for runners like me looking for a good, safe and interesting route in which to train/jog.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Mark F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassy_suites_hvill, Guest Relations Manager at Embassy Suites Huntsville by Hilton Hotel & Spa, responded to this review, July 19, 2013
Thank you for your review. I was pleased to hear that you enjoyed your stay and continue to return to us. Yes, downtown Huntsville has a lot to offer and in walking distance. We have a lot of guests that enjoy running the neighborhood. Next time you are in town be sure to check out the Cotton Row 10K and 5K that is every year right here in downtown. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 16, 2013

This was a poor stay for me and I usually enjoy the Hilton hotels. I got to my room and it was stiefling and when I called to check on the AC they told me to turn it down by holding a pen to the buttons and pressing hard. Aside from ineffiency, it didn't really work and my room was hot. Then I woke up at least 5 times in the middle of the night because of the clanging elevator shafts, when I called down to the front desk they told me they're just loud. And this isn't a subtle bang, it sound like someone is doing construction in the halls. I got up in the morning and had the breakfast but I expenceted food not salt. I didn't see one nutritional item to enjoy, it was a digusting buffett that tasted like it was sodium injected. I then needed internet for my room and found I had to pay for it. As a frequent Hilton memeber, not often do I have to pay for internet, that was just an unessisary charge for 24 hours. Finally at 7:00am I had gotten out of the shower and there was banging at my door, I opened it to find Housekeeping asking if they could clean...as I'm in my towel. I said no and she asked "Well, when do you check out?" I said at about 9 and she rolled her eyes at me and moved on. I mean reallly at 7:00am!? Don't have housekeeping come around to your guests door before 9:30 please.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Allison B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassy_suites_hvill, Guest Relations Manager at Embassy Suites Huntsville by Hilton Hotel & Spa, responded to this review, July 19, 2013
Thank you for taking the time to review your stay with us. I would like to apologize for the inconveniences you experienced during your stay with us. We try to always go above and beyond for our guests and I am very sorry to hear that we were unable to do that for you. I want you to know that all of the inconveniences you experienced will be addressed with the proper departments and we hope that we can have the chance to have you as a guest in the future and will be able to exceed your expectations as we always try to do. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 15, 2013

This is a beautiful hotel. We had a very spacious room and the staff was very kind during our stay. We stayed one night and chose this hotel based on name and quality associated with that name. After a great night of sleep we checked out. Unfortunately, my husband left his Kindle on the bed. We got down the road about one hour and immediately called back to have someone check on it. We were given the run-around. He continued to call back and was told that the Housekeeping Manager was in charge of lost items. We remained hopeful. He called for two days about four times each day and got no good answer. Finally, the manager said they don't have it. Well...we were devastated that the help in trying to retrieve our item was not more of a priority. Our Amazon account has been used to purchase three gross, female romance novels. This is so sad. It was a great hotel. We wish they could keep their staff more accountable...at least the one that cleaned Room #717. Boo.

  • Stayed July 2013, traveled with family
    • Service
Helpful?
2 Thank tjgbrant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassy_suites_hvill, Guest Relations Manager at Embassy Suites Huntsville by Hilton Hotel & Spa, responded to this review, July 19, 2013
Thank you for taking the time to post your feedback. Our customers’ personal property is always respected and we sincerely apologize if this caused you any inconvenience. We take this very seriously and are currently investigating this incident.

We will be in contact with you personally to further review this matter.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bowie, United States
1 review
Reviewed July 14, 2013

There seemed to be a lot of issues when we were there. The first impression was that they had no idea what to do since we arrived 2 hours before check in time. We had just flown for a few hours, were hungry, had our suitcases and just standing in the lobby. They didn't seem sure what to tell us when we asked what we could do for 2 hours while waiting. There were various other items that were annoying and made the stay not-so-pleasant: a dampness in the hotel, bad coffee, no working fan in the bathroom, the phones were down. On the upside, the amount of space in the room and suite was nice for the price, the grounds are pretty for walking around and if I were attending a conference at the center next door it would be most convenient. The price however, doesn't include parking or internet fees. I might have eaten at the hotel restaurant, but Ruth's Chris is a little pricey for a family in Huntsville.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Anne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coronado, California
Level 6 Contributor
454 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed July 13, 2013

We enjoyed an overnight stay at this hotel and enjoyed the usual high level accommodation and breakfast offered by Embassy Suites. We didn't avail ourselves of the evening cocktail hour. The room was clean, well equipped, quiet and had a good WiFi connection. Extremely comfortable bed and pillows.

Room Tip: High floor for the views
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gene F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassy_suites_hvill, Guest Relations Manager at Embassy Suites Huntsville by Hilton Hotel & Spa, responded to this review, July 31, 2013
Thank you for taking a moment to share your experience. I am happy to hear you found the 2 room suites to your liking. We look forward to serving your travel needs at our hotel should you return to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Huntsville hotels
0.5 mi away
Homewood Suites by Hilton Huntsville-Downtown
4.7 mi away
The Westin Huntsville
The Westin Huntsville
#16 of 53 in Huntsville
460 reviews
0.2 mi away
SpringHill Suites Huntsville Downtown
Show Prices
Show Prices
Show Prices
2.9 mi away
Hilton Garden Inn Huntsville/Space Center
5.1 mi away
Hampton Inn & Suites Huntsville / Research Park Area
3.7 mi away
Clarion Inn
Clarion Inn
#8 of 53 in Huntsville
526 reviews
Show Prices
Show Prices
Show Prices

Been to Embassy Suites Huntsville by Hilton Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Huntsville by Hilton Hotel & Spa

Property: Embassy Suites Huntsville by Hilton Hotel & Spa
Address: 800 Monroe St SW, Huntsville, AL 35801-5576
Phone Number:
Location: United States > Alabama > Huntsville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Huntsville
#5 Family Hotel in Huntsville
#6 Romantic Hotel in Huntsville
#15 Business Hotel in Huntsville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Huntsville by Hilton Hotel & Spa 3.5*
Number of rooms: 295
Official Description (provided by the hotel):
Embassy Suites Huntsville- Hotel & Spa is connected to the Von Braun center via a Skybridge. Enjoy the convenience of being downtown near the Huntsville Museum of Art and Big Spring Park. Relax at Spa Botanica, our on-site spa or dine in our award-winning restaurant, Ruth's Chris. Book your stay now for a wonderful Huntsville, AL hotel experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, Hotels.com, Expedia, Priceline, TripOnline SA, Cancelon, Travelocity, Hotwire, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Embassy Suites Huntsville by Hilton Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Huntsville Hotel Huntsville
Huntsville Embassy Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing