I selected this hotel based on other guest reviews. Rooms are being renovated. The new rooms are excellent. Bed mattress--top notch. We did encounter problems. There was dried toothpaste on the sink counter and hair in the tub and on the sheets. A pretty high "ick" factor. We cleaned it up and were going to stay put. Multiple TV remotes did not work. We thought there might be kids staying above our room - lots of noise. We asked to moved. Carol, at the front desk was a delight. She resolved all our concerns. The second room was renovated. It was super clean. The TV remote still did not work. A replacement was found. The sound transfer between rooms was still a problem. We could hear guests talking and moving in other rooms. It is a good hotel. I would stay here again. Housekeeping needs to be improved.
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- Also Known As:
- Best Western Plus Rocket City Inn And Suites
- Best Western Plus Rocket City Hotel Huntsville
- Best Western Huntsville
- Huntsville Best Western