This was my first time to visit a Jimmy John's. It is just an average "cold" sub sandwich shop.
PROS: The kids working the counter/making sandwiches had a lot of enthusiasm and were *really* stressing their 30 second sandwich preparation time. And, indeed, they make them quickly.
You can get your sub on a (white bread) roll; although I did read where some people were able to get theirs on a wheat variant; or wrapped in lettuce. I asked for Dijon mustard on the tuna salad sub I ordered, becuase I'm not a huge huge mayo fan, and did not get mustard. :-(
Oddly, since I don't bother looking at my receipts much, I happened to look at my receipt and noted that they charge .25 for a cup if you order a "cup" of water (vice a bottled water). Maybe this is common.
I wanted a fork b/c I'm not a big bread eater, so I could eat the tuna, etc. without picking up tuna with my hands, and was first told, "they don't have knives and forks: and then told that: "Next time you should try it wrapped in lettuce."
I would still like a fork if I'm trying to eat a gloppy tuna salad wrapped in lettuce. Kinda weird place, and music was **SUPER** loud. I'm glad I went there alone because I couldn't hear myself think, much less try to communicate with a friend.
I'm suggest placing your order by phone, or heck, do it there, they make the sandwiches in 30 seconds, and take it "to go" -- you'll probably have a calmer dining experience and have some forks!