I loved the decor, the room was clean and the stay was nice. I had paid for my stay with advance purchase and it was debited from my account prior to my stay. However when I came home, I had 2 other charges on my account from the hotel for a total of almost $400. Turns out my card was charged for another guest's hotel stay. I have not received a refund yet, and am extremely unhappy. I am concerned that this was either a security issue on their part, or that of an incompetent employee. Pay with cash if you'd like to stay here, that's all I can say.
- Official Description (provided by the hotel):
- Our Huntsville, AL hotel is located just off Memorial Parkway South, close to Redstone Arsenal as well as restaurants, shops and popular attractions. The DoubleTree Suites Huntsville South offers many amenities including our spacious two-room suites with private living area and sofa bed, large outdoor swimming pool, fitness center, business center and our convenient on-site restaurant. ... more less
- Reservation Options:
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