When my travel plans changed, I cancelled my reservation for this hotel. The reservations was cancelled 3 months in advance, but this past weekend, I was charged for one night of the stay I never made. Upon calling the hotel, I presented my cancellation confirmation number and the desk clerk apologized and said the charges would be removed from my card. Instead, the charges were not dropped and the second night's stay was charged to my card. The manager has not returned my call, so I guess I'll have to let my bank take care of the chargeback.
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- Also Known As:
- Hampton Inn & Suites Huntsville Hampton Cove Hotel Huntsville
- Hampton Inn And Suites Huntsville Hampton Cove