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Hilton Garden Inn Huntsville South
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Reviews (365)
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All reviewsquiet stayredstone arsenalhot tubroad constructionroom was cleanrestaurant staffmemorial parkwayindoor poolquiet areagreat place to staybusiness travelbusiness centerother hotelsroom servicefitness centershopping and restaurantsconvenient location
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318 - 323 of 365 reviews
Reviewed August 26, 2013

The hotel is very well staffed with professional and friendly people. The restaurant food was great tasting and provided in sufficient quanity with high quality. The rooms are always fresh and the decor is modern and comfortable. The fitness center is well versed to accomodate any level of weekend warrior, athlete or novice. Highlt recommended to stay at this facility.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Frederick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Huntsville South, responded to this reviewResponded August 27, 2013

 Thank you for taking the time to compliment our staff here at the Hilton Garden Inn Huntsville South. They will be happy to hear you thought they were professional and friendly. We thank you for your business and for such a nice review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2013

Although almost outside the city of Huntsville still a great place to be. Large and clean room. Hardly no noise from the outside. Excellent breakfast and dinner. Free and uncomplicated wifi. Helpful and friendly staff especially at the bar (stephanie is great). Despite the location a good place to stay.

  • Stayed: August 2013, traveled on business
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Thank Bart188632
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Huntsville South, responded to this reviewResponded August 18, 2013

It is nice to read you think we are a great place to stay here in Huntsville. We're always looking for ways to identify star performers on our team and will share your positive review with stephanie. Thank you for taking the time to post your thoughts!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 16, 2013

I was in Huntsville on family business. Since it was an emergency, I had no reservation, nor did I know how long my stay would be. After stopping at two other hotels and being turned away because they were full, I was pleased and surprised to be welcomed by the Hilton staff, made room arrangements and so well taken care of during my stay. The employees were more friendly than any other hotel in which I've stayed. I could not have been treated better.

  • Stayed: August 2013, traveled solo
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Review collected in partnership with Hilton Garden Inn
Thank Thomas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Huntsville South, responded to this reviewResponded August 18, 2013

We take pride in our staff here at the Hilton Garden Inn Huntsville South and it is great to read you think they are friendlier then any other hotel you have stayed at. Thank you for your business and for such a great review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2013

I came with my daughter for the weekend and we had a great time. The staff was womderful and we will most definitely come to Huntsville in the near future and stay at Hilton Garden Inn. The room service was great and the food was fabulous. We swam and sat in the hot tub, ordered room service, watched movies, and shopped in Huntsville! We had a great time!

  • Stayed: August 2013, traveled with family
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank Nancy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Huntsville South, responded to this reviewResponded August 10, 2013

It is nice to read you and your daughter had a great time here at the Hilton Garden Inn Huntsville South. We look forward to your next visit. Thank you for such a nice review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2013

This hotel sounds nice, but needs work. My room was small, had an adjoinging room door (which I was not informed of), blown light bulbs and an A/C that worked very poorly. The hot tub by the pool already had paint peeling off the bottom to the point of looking bad. The shell of this hotel is nice, the insides are a different story...

  • Stayed: July 2013, traveled on business
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Huntsville South, responded to this reviewResponded August 8, 2013

Thank you for taking the time to review our hotel on TripAdvisor. Our property and brand goal is to exceed our guests’ expectations--and I am disappointed that we were unable to meet your expectations for your stay with us. In your review, you bring up some great points that we are currently looking into. In regards to updating---we're already on our way. In fact, our property will be undergoing some renovations in the near future to address the concerns you addressed.

Please be assured that the feedback you provided in your review will be taken into consideration so that we may improve our guests’ in-property experience. Your feedback is truly appreciated for it is one of the most important tools that allow us to improve the quality of our products and services.

Thank you again for sharing your experience. I do hope to have another opportunity to serve you, if your travels bring you back to our area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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