We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great stay at the Hampton Inn Hoover”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hampton Inn & Suites Birmingham-Hoover-Galleria
Ranked #2 of 9 Hotels in Hoover
Certificate of Excellence
Fernandina Beach, Florida
Level 4 Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Great stay at the Hampton Inn Hoover”
Reviewed January 2, 2012

After a poor stay at the nearby Courtyard (see my other reviews), I switched to this Hampton Inn on my next trip to the area. Great location (right off of 495), very nice and renovated.
I used the fitness center, which was nice although I wish the attached TV had worked on either of the two treadmills (it was working on the elliptical I switched to).
Hotel was very quiet in between the holiday weekends, so I got upgraded to a nice, large corner room. Bed was very comfortable and I slept well. Room had a wet bar with mini-fridge and microwave.
Breakfast was nice in the morning - renovated breakfast area and lobby.
It's easy to walk down to the shopping strip just below the hotel, which has a Starbucks, Jason's Deli, and yogurt place - worked great to grab a quick dinner without having to drive anywhere. It's also right by the Galleria mall though, which has a Bonefish and other mall chains.
Also found the staff very nice and helpful. I'll be back in Feb!

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Megan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

431 reviews from our community

Traveler rating
    256
    114
    35
    11
    15
See reviews for
156
81
30
133
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Any
English first
Alabama
Level 4 Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 22, 2011

We travel frequently and almost always stay at a Hampton Inn. We stayed at the Galleria Hampton Inn on Friday 11/18/11 for a bridal reception and wedding the next day. Our check in was fine and the room was very clean. However there was not any soap in the room. No shampoo, condition or lotion either. I can live without the extras but was very surprised that there was no soap at all. I got in the shower and the water would be hot for about 2 minutes and then go extremely cold for a couple of minutes. This continued the whole shower. I got out and told my husband and he thought it was something I was doing wrong (As he is a plumber and knows it all). He got in the shower and I heard him hollar. The same thing happened to him. Upon check out I told the lady about our problems. She did not seem to care and did not appear to make a note of it. I was disappointed in this Hampton Inn.

  • Stayed November 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank caps47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Level 5 Contributor
75 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed November 15, 2011

As Hampton Inn goes, this one comes very close to setting the standard. The rooms are terrific and the bed itself approaches comfortable. The staff was incredibly friendly, the decor is fantastic and the location, near the Galleria and with quick access to 459, is difficult to top. The rates are reasonable and competitive for the area. The showers are appropriate for persons of both size and height. The exercise room is 24 hours. The breakfast is standard.

Some minor points, and these are really minor. The USA Today, which should come to your door, does not. The parking is only adequate and in the rear of the facility. The whirlpool is nice, however the arrangement of the handle and the steps make it very easy to slip and fall. Pool hours are not conducive to business travel. The Suite shop offerings could include healthier items.

It's difficult to find a property in the area better than this one. Other Hampton Inn General Managers should take a lesson and stay at this facility to understand how to improve their own. This property is my preferred stay in Hoover and is difficult to beat.

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cromartie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonhoover, Manager at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review, November 17, 2011
Thank you for staying with us at the Hampton Inn & Suites Hoover. We appreciate your feedback and are glad that you consider us a preferred choice in the area and for the brand as a whole. While we always enjoy the positive comments, we appreciate the comments that allow us to learn of areas where we can improve. I have taken note of your comments about the USA Today and whirlpool and will be addressing those. As for your suggestions about pool hours and healthier items in the suite shop, we will be extending our pool hours and adding healthier items in the suite shop. Thank you for the suggestions. It is guest like you that assist us in making improvements and better meeting our customer needs so we thank you for your suggestions. When you are in the area again, we look forward to seeing you at the Hampton Inn & Suites Hoover.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria, Illinois
Level 6 Contributor
738 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 421 helpful votes
Reviewed November 8, 2011

Typical Hampton Inn. We had stayed here a couple years ago when it was a new hotel. Not much has changed, which is a good thing.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank islandexplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonhoover, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review, November 17, 2011
Thank you very much for your feedback about a recent stay at our hotel. Customers have many choices out there today and we believe a key factor in creating loyalty is providing consistent service and product. We are so glad to learn that your recent stay our hotel was indeed consistent with a previous stay. Thank you so much for choosing to stay with us again and we hope to see you in the near future, once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgia
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 10, 2011

Rakesh Patel is a wonderful general manager who has not forgotten the meaning of customer service. I was traveling to Hoover to participate in an art show and was a little stressed because it was my first time participating in the show and visiting the area. I had a problem that was entirely due to my own error and Mr. Patel readily worked to assist. Many in our culture today have forgotten the crucial element of a successful business: the customer. Hampton Inn, via Mr. Patel, has not.

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LibArtist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonhoover, Manager at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review, October 19, 2011
Thank you very much for your feedback about your recent stay with us. I will certainly pass your comments to Rakesh and others on our team. It is always great to see the general manager setting such a good example for our team. We appreciate your taking the time to share and hope to see you again soon!

Erica Pearson
Hotel Team Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level 5 Contributor
61 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 19, 2011

Stayed for two nights, thought it was one of the nicer Hampton's we have been to. Nice alternative to the price gouging for game days in Tuscaloosa 40 miles away. Three years old, large rooms, comfortable beds, nice lobby and breakfast area. Great area...Galleria shopping, Wal mart and nice upscale restaurants all very close by. Great room rate for the area.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank bhawknine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonhoover, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review, September 23, 2011
Thank you very much for staying at our hotel and sharing your experience. Guest feedback helps us measure our performance and we appreciate your taking the time to share your comments about your recent stay with us. We work very hard to provide excellence in product and service and we always appreciate it when guests acknowledge our efforts. Thank you again and we look forward to your next stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belton, Missouri
Level 6 Contributor
252 reviews
201 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed June 11, 2011

The young lady at the desk was very charming as she checked us in. You are just a couple of blocks from the Galleria and lots of great restaurants. This hotel does have a managers reception on selected week nights. The room was really nice and large. The hotel is beautiful, it sets up on a hill side. I give it 4 stars.

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank wanderingwonders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonhoover, Manager at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review, June 13, 2011
Thank you very much for your feedback about a recent stay at our hotel. In our industry, we strive to provide friendly service and clean rooms consistently and it is always comforting to receive positive comments such as yours. I will certainly share the feedback with our team members. Thank you for taking the time to post a review and we hope to see you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Hoover
2.0 mi away
Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria
0.2 mi away
Hyatt Place Birmingham/Hoover
0.6 mi away
Holiday Inn Birmingham-Hoover
Show Prices
Show Prices
Show Prices
0.6 mi away
Hyatt Regency Birmingham - The Wynfrey Hotel
0.3 mi away
Embassy Suites by Hilton Birmingham-Hoover
0.5 mi away
Courtyard Birmingham Hoover
Show Prices
Show Prices
Show Prices

Been to Hampton Inn & Suites Birmingham-Hoover-Galleria? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn & Suites Birmingham-Hoover-Galleria

Property: Hampton Inn & Suites Birmingham-Hoover-Galleria
Address: 4520 Galleria Blvd, Hoover, AL 35244-5304
Phone Number:
Location: United States > Alabama > Hoover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Hoover
#3 Business Hotel in Hoover
#4 Romantic Hotel in Hoover
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Birmingham-Hoover-Galleria 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Opening August 2007. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, Expedia, Hotels.com, Priceline, TripOnline SA, Cancelon, Travelocity, Hotwire, Agoda, HotelQuickly and getaroom.com so you can book your Hampton Inn & Suites Birmingham-Hoover-Galleria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Birmingham-Hoover-Galleria Hotel Hoover
Hampton Inn And Suites Birmingham-Hoover-Galleria
Hampton Inn Hoover
Hoover Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing