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“We got more than we expected!”

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Holiday Inn Birmingham-Hoover
Ranked #4 of 9 Hotels in Hoover
Certificate of Excellence
GreenLeadersSilver level
Reviewed December 5, 2012

We were on a road trip and seeing family in several towns from Jersey to Mobile. We got into Birmingham a little earlier than expected and Miranda at the front desk was more than accommodating and able to get us into a clean room by 10am!

Great service and beautiful property! We will definitely stay again!

  • Stayed: December 2012, traveled with family
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Thank Maranda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve V, General Manager at Holiday Inn Birmingham-Hoover, responded to this reviewResponded December 19, 2012

Bonnie,
I wanted to thank you for taking the time to let us know about your previous stay with us. We are very fortunate to have Maranda as part of our team. Making sure we provide 110% guest satisfaction is our number one goal. We hope on your way back thru Birmingham or on your next trip you will find us.

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209 - 215 of 248 reviews

Reviewed November 30, 2012

Our organization has held several meetings at the Holiday Inn. Up to 30 people have attended the meetings and stayed at this hotel. Our experience has been the best from meeting planning, to meals, to accommodations. The staff is friendly and also very helpful. The food at this hotel is very good and the rates are fair. We could not have picked a better place than this Holiday Inn.

  • Stayed: September 2012, traveled on business
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Thank G P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve V, General Manager at Holiday Inn Birmingham-Hoover, responded to this reviewResponded December 4, 2012

Mrs. Patterson, thank you for the feed back about your recent meeting. We are very glad to have you with us at the hotel, and as you know from the past our goal is to provide 110% positive customer service. It looks like we achieved this for you again. We look forward to your next meeting with us here.

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Reviewed November 28, 2012

I hold business meetings for a week here 4-5x a year, and it is always a wonderful experience, thanks April! The food is great, hotel is clean, rates are reasonable. I won't stay anywhere else in the Birmingham area! This hotel is not even 2yrs old, so everything is in great shape, and you can tell there is great pride in how it's run and maintained.

  • Stayed: November 2012, traveled on business
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Thank ChryMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve V, General Manager at Holiday Inn Birmingham-Hoover, responded to this reviewResponded December 4, 2012

Mike, thank you for taking the time to give us feed back about your most recent visit to the hotel. You are correct we take great pride in our property. We have an outstanding Maintenance and Housekeeping department that have a true understanding of how to keep an almost two year old building looking and running new. As for our Sales Manager, she is a true definition of customer service. Thanks again and we look forward to hosting your next event.

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Reviewed November 28, 2012

In addition to our two night stay, we had an event requiring the usage of a meeting room...very nice accommodations for both!

The staff are very friendly and knowledgeable.

We were "above and beyond" equipped to help ensure our meeting was a success.

  • Stayed: October 2012, traveled on business
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Thank Tammy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve V, General Manager at Holiday Inn Birmingham-Hoover, responded to this reviewResponded December 4, 2012

Tammy - thank you for letting us know of your experience during you most recent meeting. We are very fortunate to have a great Food and Beverage department and outstanding Sales department that truly understands customer service. We look forward to hosting many more of your meetings.

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Reviewed November 28, 2012

I was very impressed with my room, customer service, and easy access to all the wonderful shops and dining options in close vicinity.

Great value for the $ and the staff was very knowledgable and accommodating.

  • Stayed: November 2012
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Thank BSanders19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve V, General Manager at Holiday Inn Birmingham-Hoover, responded to this reviewResponded December 4, 2012

Thank you for taking the time to comment on your recent exoerience to the Holiday Inn. We are very fortunate to have an amazing team that cares about customer service. We are also as fortunate to be located right next to some great shops and restaurants. I do hope that you were able to enjoy our restaurant and bar at some point during your stay. If not, please try us out next time your in Hoover.

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Reviewed November 28, 2012

i travel a lot for business and this was by far the best front desk staff I've come in contact with. The girl at the front desk (maranda if im not mistaken) was so sweet and helpful. She had the most inviting smile and warm personality. I'd come back solely based on the fantastic customer service I had received.

  • Stayed: November 2012
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Thank Jessiep56956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve V, General Manager at Holiday Inn Birmingham-Hoover, responded to this reviewResponded December 4, 2012

Thank you for the positive feed back in regards to our front desk. We are very happy to have Maranda as part of our management team. Your time to let us know just reinforces that we have a very strong and caring team. Please let us know next time your heading to Hoover so we can make sure you have another excellent experience.

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Reviewed November 28, 2012

For the 2nd year in a row the PMI Birmingham Board of Directors have held their Strategic Planning Meeting at the Holiday Inn Birmingham-Hoover. April and her staff have been very accomodating and with the sluggish economy have been great to work with to get top value for our dollars spent. The meeting rooms are comfortable and they have responded to all of our special needs. The buffet lunch in the restaurant was excellent! Folks are looking forward to our next meeting at the Holiday Inn in Hoover.

  • Stayed: October 2012, traveled on business
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Thank KentCoee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve V, Manager at Holiday Inn Birmingham-Hoover, responded to this reviewResponded December 4, 2012

Thank you very much for taking the time to give us feed back about your past experience with your meeting. We strive on becoming the best hotel in Hoover and with our increased attention to detail and understanding of customer service we will be able to achive that. Please let us know when your next meeting is so we can continue to build a great relationship!

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Additional Information about Holiday Inn Birmingham-Hoover

Address: 2901 John Hawkins Pkwy, Hoover, AL 35244-1095
Phone Number:
Location: United States > Alabama > Hoover
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Hoover
#2 Green Hotel in Hoover
#3 Family Hotel in Hoover
#5 Business Hotel in Hoover
Price Range: $98 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Birmingham-Hoover 3*
Number of rooms: 112
Official Description (provided by the hotel):
Enjoy a visit at our 112 new appointed hotel in suburban Hoover, Alabama, close to Riverchase Galleria, one of the largest shopping malls in the Southeast. Enjoy a convenient yet quiet location in Riverchase, a planned business and condominium community on the I-65 corridor to Birmingham, close to corporate offices such as Baxter and Blue Cross Blue Shield. Golfers can choose from a variety of Birmingham courses including Oxmoor, a 54-hole championship caliber course on the Robert Trent Jones Trail. Bring the kids to Alabama Splash Adventures, a family-oriented theme park west of Birmingham. Visit Barber Motorsports, home of North American Porsche Driving School and Barber Vintage Motorcross Museum. All our rooms feature microwaves, refridgerators and coffee makers, WiFi, and flat-screen TVs with premium cable and HD. Refresh in the indoor swimming pool or enjoy a workout in the fitness center. We offer a full service restaurant and bar with daily specials. Need meeting space? we have over 3000 square feet of flexiable meeting space for accomodate any size group. ... more   less 
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Also Known As:
Holiday Inn Birmingham-Hoover Hotel Hoover

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