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“Great Location and Place”

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Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria
Ranked #1 of 9 Hotels in Hoover
Certificate of Excellence
GreenLeadersSilver level
Reviewed January 19, 2014

We stayed here over Thanksgiving. The staff was very friendly and went out their way to welcome us. The breakfast was good. Thanksgiving day they even had a dinner for all to share. The room was great with a comfortable bed.

  • Stayed: November 2013, traveled with family
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Thank MountainMan1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teressa E, General Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria, responded to this reviewResponded February 26, 2014

Thank you for taking the time to give us a review about your stay here at Homewood Suites Birmingham Riverchase. We review the comments daily to help improve our service and accommodations. We strive to make sure our guests are completely satisfied with their stay and want to return. We look forward to the next opportunity to be of service. Have an awesome day.

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456 - 462 of 649 reviews

Reviewed January 13, 2014

This is a very nice homewood, generally love the brand. This property specifically could use a little tlc in the breakfast area. Hot food doesn't stay hot long, only 1 waffle maker and if they're full, it gets very crowded and there's long lines sometimes. Also, the breakfast staff doesn't seem to care about being out of certain things or about having scrambled eggs three days in a row. Everything else is ok but I expect better from homewood.

  • Stayed: January 2014
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Thank lbchap22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teressa E, General Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria, responded to this reviewResponded January 15, 2014

Thank you for your review on TripAdvisor.com. We review the comments daily with our staff to help improve our service and accommodations. We apologize for not meeting your expectations with our meals and I have spoken to the Food and Beverage Department for correction. We appreciate you staying with us and look forward to the next opportunity to be of service.

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Reviewed January 12, 2014

We made a one night stop at the Homewood Suites in Birmingham-SW/Riverchase-Galleria on our way to Florida. Frankly, I wish we would have stayed longer ,,, It was a great hotel, great location - Excellent overall experience. We rented the (1) king / (2) queen bedroom suite for my family and couldn't have been more satisfied - Thank you!!

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teressa E, General Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria, responded to this reviewResponded January 15, 2014

Thank you for your review on TripAdvisor.com. Our staff is pleased that you had a great hotel experience while in Hoover. We strive to provide the best in service and accommodations. Thank you for your business and we look forward to the next opportunity to be of service. Have a great day.

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Reviewed January 7, 2014

I recently stayed at the Homewood suites and found this hotel very clean and very attentive staff. I encountered a problem with the AC/Heater unit once I arrived in the room, but it was resolved within minutes. The room was very clean and several amenities including the small kitchen area. If you need a place to stay for either an overnight, or extended stay, this hotel will offer you a clean room, very nice amenities and at a very competitive price. Don't forget the nice breakfast each morning...

  • Stayed: January 2014, traveled solo
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Review collected in partnership with Homewood Suites by Hilton
Thank Johnny V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teressa E, General Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria, responded to this reviewResponded January 15, 2014

Thank you for taking the time to give us a review on TripAdvisor.com. We are happy that we met you needs and provided accommodations to your expectation. Our staff enjoys getting nice reviews from our guests. We look forward to seeing you again soon. Have a great day.

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Reviewed January 6, 2014

staff was super nice and that makes all the diffence. lobby was nice and welcoming. great value for the price. the only hotel i have stayed in birmingham that was actually quiet. location is quiet. suite was very clean and comfortable.

  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with Homewood Suites by Hilton
Thank Sheri D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teressa E, General Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria, responded to this reviewResponded January 15, 2014

Thank you for your nice review on TripAdvisor. We are happy that you were pleased with your stay and enjoyed a nice quiet experience. We appreciate you staying with us and look forward to seeing you again in the near future. Have a nice day!

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Reviewed January 3, 2014

If you're looking for something with more space than a standard hotel room with a bed and bathroom, Homewood Suites is great and it's pet friendly. The seating area, separate bedroom and full kitchen makes this so much more pleasant. This hotel is very clean and quiet. The lobby areas and dining areas are also superior. The pet fee of $75 is a tad high, higher than other hotels, but it was worth it to have more room and a better stay.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank JLure1692
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teressa E, General Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria, responded to this reviewResponded January 15, 2014

Thank you for your nice review on TripAdvisor.com. Here at the Homewood Suites Birmingham Riverchase our goal is to ensure our guest are happy with the accommodations. We appreciate your business and look forward to the next time. Have an awesome day!

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Reviewed January 2, 2014

Did not honor discount. Guest services refused to honor the "rooms are available" discount offered by another Homewood Suites hotel. We were too tired to drive to the other hotel and decided to stay anyway. Host did not offer to call manager, I asked and was refused. I believe that if given the chance, the manager would have honored the discount. Since I was traveling with my husband and grown son, we upgraded to the available room anyway, but I was not happy with the guest host for not honoring discount. Breakfast "hot" food was cold and cold eggs are NOT good. The eggs were small omelets, made with nasty processed cheese and a strange consistency. Needless to say, was NOT happy with breakfast.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Curtis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teressa E, General Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria, responded to this reviewResponded January 3, 2014

Thank you for taking the time to give us a review. We apologize for not exceeding your expectations. After reviewing your reservation, I see that we did honor your suite preference at a discount. Being an all suite hotel, we are not required to honor upgrade rooms, but do our best to accommodate the request. We hope you will give us another opportunity to be of service in the near future and wish you a Happy New Year.

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Additional Information about Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria

Address: 121 Riverchase Pkwy E, Hoover, AL 35244-2907
Phone Number:
Location: United States > Alabama > Hoover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Hoover
#1 Green Hotel in Hoover
#2 Business Hotel in Hoover
#3 Romantic Hotel in Hoover
Price Range: $115 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria 3*
Number of rooms: 113
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Also Known As:
Homewood Suites Birmingham - Hoover - Riverchase - Galleria Hotel Hoover

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