Love that the beds are triple sheeted! Clean, modern, and spacious rooms. The breakfast had a good selection and the bagels, muffins, etc were individually wrapped. Had Pantene shampoo. Had many little details like that to make our stay much more pleasant. The bed and pillows were comfortable; I ended up leaving my own pillow in the car.
The staff I interacted with were all friendly, which made for a welcoming and relaxing atmosphere. Phyllis at the Front Desk was superb. The guest in front of me at check in had some kind of issue, but she was very professional by coming out to the lobby to talk to him quietly and privately. That guest seemed as if the issue had been resolved and was satisfied. I'm glad I was able to witness this because no place is completely issue free (that's life), but it's how staff resolves those issues by being discreet and treating guests with compassion and respect, like the way Phyllis did. Very impressed.
- Official Description (provided by the hotel):
- Relax in our newly designed smoke free rooms, featuring HD Flat Panel Televisions. Our spacious suites include a sleeper sofa, microwave, and refrigerator. Bring your laptop and enjoy complimentary wired and wireless high speed Internet. Sleep on our “Dream Well” bedding and wake up to our complimentary continental breakfast. Come see for yourself how Microtel Inn & Suites is the ideal choice for value and guest satisfaction. ... more less
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- Also Known As:
- Microtel Inn & Suites Birmingham - Hoover - Galleria Mall Hotel Hoover
- Microtel Inn And Suites Birmingham - Hoover - Galleria Mall
- Microtel Hoover