To whom it may concern,
Just recently went to Gulf Shores AL for the Fourth of July. We left on Thursday the 2nd and got home on Sunday the 5th. Before going, my wife and I wanted to find a "good deal" so we looked online. We were severly misled!!!!!! I have always had great luck with Best Western hotels until now. Our room, which cost 350.00 dollars per night was HORRIBLE!!!! After driving ten hours from Cabot AR. We checked in. Upon opening our room door a very strong mildew type smell overwhelmed us. We walked in and there was literally mold growing on the walls and the bed linens felt damp. The room was nothing like the one we had seen online. We were so exhausted from the drive that we decided to deal with it in the morning.(we checked in at 1:15am) Come morning we called the front desk and mentioned the mold and damp room. We were told that someone would be up to take a look. Having better things to do we left and set out to have fun in Gulf Shores. No discount was given, nor was another room offered. Considering the holiday weekend I can understand the shortage of hotel rooms, but not even a discount!!! Taking into consideration that is was a holiday weekend we wern't chaning hotels, as well as the fact that we would probably still be charged regardless of if we stayed or not. In an elevator ride on Saturday night my wife was with another woman and my wife happened to ask what her family thought of their room, and needless to say they had the same thoughts as us. DO NOT STAY AT THIS HOTEL!!!!!!!!!!
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- Also Known As:
- Best Western On The Beach Hotel Gulf Shores
- Gulf Shores Best Western
- Best Western Gulf Shores