The staff at the hotel was rude and not helpful at all. The hot tub room was shut off to guest and we weren't allowed to use it even after we paid as much as we did for the room. I have asked for management to call me, but its obvious they don't care. One staff member had been drinking when dealing with guest because he was supposedly called in on his day off. In one word Unprofessional. The best thing this hotel has going for it the view.
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- Also Known As:
- Best Western On The Beach Hotel Gulf Shores
- Gulf Shores Best Western
- Best Western Gulf Shores