My husband and I stayed here for 2 nights because it was one of the higher rated places on trip advisor and I was so disappointed! We were in room 312 in the East tower and I would not recommend this hotel to anyone. Our room was next to the ice machine which dropped ice whether anyone was using it or not. All night we could hear ice crashing onto the drain! This hotel is so outdated from the furnishings to the tiny, dirty swimming pool with the non-working monstrous rock waterfall. The jacuzzi in the room was so filthy from age that it was also an eyesore in the room! The bathroom was so small it did not even have a toilet paper bar/holder in it. None of the nightstand or cabinet drawers had rollers on them so they just fell out when opening. All exterior doors were left unlocked and the one at the end of the hall next to our room would not even close all the way which was a security concern. The entry to the beach walkway had 1 to 2 inches of water standing in it constantly from the poor shower drainage. All entryways to exterior doors were filthy. The indoor pool area was also very dirty as well as the bathrooms in that area. I could go on and on with many items and reasons we cannot recommend this hotel and will not stay here again. The 2 positive points: comfortable bed and on the beach.
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- Also Known As:
- Best Western On The Beach Hotel Gulf Shores
- Gulf Shores Best Western
- Best Western Gulf Shores