My experience with this hotel and its staff was and has continued to be horrific. I would not stay or advise anyone to ever stay here. I was quoted a price over the phone which I repeated back to the associate making my reservations. I then continued to give them my credit card information solely because of the price I was just quoted which locked my in for at least the first night. The price I was quoted was incorrect. The hotel smells, the sheets on the second bed in our room had what appeared to be chocolate on them, I asked for towels from one of the staff then was told they would be brought to me. they never were. altogether worst hotel stay I have ever experienced. I also asked to speak to the manager and one associate told me I could not. I continued to talk with her while she refused to put him on the phone unless I told her why I was calling. I hung up and called again. the second person (the person who was misleading to me while I made my reservations) informed me the manager was out and tried to argue with me about my reason for calling. This is not a good place to stay for many reasons.
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- Also Known As:
- Best Western On The Beach Hotel Gulf Shores
- Gulf Shores Best Western
- Best Western Gulf Shores