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“Beautiful view, clean room, new mattresses! Great night sleep.”

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Best Western On The Beach
Ranked #3 of 25 Hotels in Gulf Shores
Certificate of Excellence
Reviewed April 7, 2013 via mobile

My husband and I arrived Friday 4/5 checked out Monday 4/8. Our balcony view was amazing. The biggest compliment I could give is the mattresses on the beds are brand new pillow tops! We slept very very well. The room and bathroom were very clean. I did not find the bathroom small at all. They even had a Samsung smart tv in our room. For the price it was a great stay. Friday and Saturday $179 a night, Sunday $119. For a beach front balcony the price was very very good. The island pancake house has a good breakfast too.

  • Stayed: April 2013
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Thank LSU_Kitten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,039 - 1,045 of 1,202 reviews

Reviewed April 1, 2013

The Best Western was a very nice, clean and friendly hotel. The view on the gulf side was fantastic! The hotel is located close to several restaurants which is very convenient. They have a pancake house on site for breakfast which was very good.

  • Stayed: March 2013, traveled with friends
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1  Thank Lonerider123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2013

We stayed here Sept 13-15 we arrived early for a vacation room to be ready so we stayed here a few days, great view & great service. the front desk was very helpful & even gave us a discount & didn't charge us for early check in! Overall I was very pleased with our room & would recommend this place to stay.

  • Stayed: September 2012, traveled as a couple
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Thank liladynga08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2013

I think every room in the place has a great view. The property was well maintained and the place looked pretty clean too. The wi-fi is not so good where I was in the motel but the view made up for it. I didn't get in the pool but it looked really nice. Parking is a little tight so pick a good space and stick with it!

  • Stayed: March 2013, traveled as a couple
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1  Thank Matthew A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2013

Stayed two nights at the BW on the Beach in late February. Weather was cold, like 35 degrees in the morning and only getting up to 55 during the day. Place was in some remodeling and our warm had been remodeled but it was still not the greatest. The bathroom was so small and
if you bent your head to brush you teeth you risked hitting your head on the self above the sink. Otherwise, clean but small. AC/Heater not working when arrived and had to move to another room---needed HEAT. Wish we had paid a bit more and gotten a nicer room. Also the
indoor pool/hot tub area was gross! All the fake plants had BLACK mold growing on them from the humidity----out door pool and hot tub were unavailable. Nicer weather would have made staying here better but would I go back---NO!

  • Stayed: February 2013, traveled with friends
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3  Thank packrfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 20, 2013

This Hotel is very run down!! The Door entering the room does not even meet the door frame from the outside. Furniture is old. Very Very Dated. Room Smells, Very Dissapointed. To upgrade was $100 more

  • Stayed: March 2013, traveled with family
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Review collected in partnership with Best Western
4  Thank Teresa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2013

We stayed 3 nights during spring break. We had a double queen bed non smoking reserved. When we checked in, the room they gave us smelled like smoke, and the room phone did not work. We were given another room on the 3rd floor. This room had one king bed and a jet tub. The bed was not comfortable at all. The tub took up half the room, and the bathroom was very small. It didnt even have room for a tp holder. There was paint all over the bottom of the tub. Then the front desk called saying we were not suppose to be given a king bed room, that they just had a reservation come in and we would have to move to a lower floor. We had unpacked and my young son was in the bath. They kept wanting us to move, but finally gave in and said we could stay. I am a diamond level rewards member and have always received better service than this. I would not stay at this hotel again. It was on the beach, but overpriced without a complimentary breakfast. Not a good value.

  • Stayed: March 2013, traveled with family
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Review collected in partnership with Best Western
1  Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan T, Front Office Manager at Best Western On The Beach, responded to this reviewResponded March 20, 2013

Thank you for all of your feedback! I am sorry to hear of the confusion at checkin, and am currently working hard to fix all areas you were thoughtful enough to bring to our attention. We appreciate and value your feedback, and certainly do hope to have you as our guest in the future as to enjoy staying at the Best Western on the Beach like so many of our guests do.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western On The Beach

Address: 337 East Beach Boulevard, PO Box 481, Gulf Shores, AL 36542
Phone Number:
Location: United States > Alabama > Gulf Shores
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Gulf Shores
#3 Romantic Hotel in Gulf Shores
#5 Family Hotel in Gulf Shores
Price Range: $111 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western On The Beach 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Best Western On The Beach Hotel Gulf Shores
Gulf Shores Best Western
Best Western Gulf Shores

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