Where do I start? First we booked through corporate and they gave me a rate of $229 a night, after running my card and telling me it too late to cancel, they told me the weekend rate would go up to $359 (400 after taxes)a night. That is a resort price for a "motel" stay, I questioned the transaction to the assistant to the GM, and she told me that is right and there is nothing she can do about it. Then she gave me an attitude about checking out late- which she just watched me pass her multiple times through out the lobby with luggage that I had to carry because they only had 2 luggage carts and I seen the maintence man hauling trash bags with one of them- I am sure he doesnt clean them when he is done either. My coffee pot was never cleaned and she responded that they are not supposed to clean the coffee maker, so I didnt drink any more of the hotel coffee. the kiddie pool was a broken hot tub, and the rock waterfall was full of trash and didn't work. my wife's brand new nike sandals got stolen right out of pool area while we were swimming there. Most all of the rules were broken on a constant basis at the pool area.Door to the room was all torn up like it had been kicked in by the police and would not shut unless the security bolt was secured. the room was very small and needed alot repairs. No safe in the room. Very little parking lot but they have additional parking across the 5 lane street in a gravel and sand parking lot. I addressed my concerns with the "assistant to the GM" and she either made excuses or argued with me. I do not recommend you wasting your valuable money or time here.
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- Also Known As:
- Best Western On The Beach Hotel Gulf Shores
- Gulf Shores Best Western
- Best Western Gulf Shores