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“Not a great stay.”

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Microtel Inn & Suites by Wyndham Gulf Shores
Ranked #9 of 24 Hotels in Gulf Shores
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1,020 reviews from our community

Traveler rating
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    95
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Brandon
1 review
1 of 5 bubbles Reviewed April 22, 2013

The hotel was full for a big softball tournament.. There were teams from at least 3 states in the hotel. There was one lady assigned to breakfast set up fro 2 separate areas/buildings. She was late to work. An entire building of parents woke up to NO COFFEE and no breakfast! When she did make it to our building, the coffee maker was not working properly. Worst coffee ever! And what was supplied in the room was even worse! On top of no coffee, there was no water pressure. 2 mornings the manager tried to say it was a city water problem. LIAR, LIAR!!! I called the city and htere was not a problem. My room, suppossedly a SUITE, was a handicapped room. There was dog hair everywhere. There was even a blood stain on the decorative throw across the foot of the bed. At checkout I asked about a survey to express my complaints. I was informed that they did not do surveys. I hope everyone uses this website prior to booking at this hotel.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Donna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Microtel Inn G, Guest Relations Manager at Microtel Inn & Suites by Wyndham Gulf Shores, responded to this review, April 24, 2013
During your stay at the beginning of March we did experience a staffing issue and we do apologize about that. We have since then made great improvements on the issues you experienced. We have fixed the water pressure and we are no longer pet friendly. We are deeply sorry for the inconveniences you experienced during you stay and we thank you for your review.

Sincerely,

Samantha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Gulf Shores

Property: Microtel Inn & Suites by Wyndham Gulf Shores
Address: 3600 Gulf Shores Parkway, Gulf Shores, AL 36542
Phone Number:
Location: United States > Alabama > Gulf Shores
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 24 Hotels in Gulf Shores
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Gulf Shores 2*
Number of rooms: 125
Official Description (provided by the hotel):
Welcome to the Microtel Inn & Suites Gulf Shores, Alabama. With our beautiful 'sugar white' beaches and emerald green waters just 3 miles to the sugar white sand beaches of Gulf Shores. We are conveniently located on Highway 59. This allows us easy access to both Interstate's I-10 and I-65 and major metropolitan cities, Mobile and Pensacola. Situated in the heart of uptown Gulf Shores, you will find us adjacent to Colonial Pinnacle's shopping & dining development and Craft Farms award-winning Arnold Palmer signature golf courses & spa. World famous Lucy Buffett's Lulu's is just down the road, where live music, good food and panoramic marina views allow you to sample some of our unpretentious deep-south culture. All of our guest rooms are non smoking. We offer quality budget accommodations in Gulf Shores. Add that to our fitness room, renovated outdoor pool, free continental breakfast, free WiFi, free parking (plenty of room for busses)great location to Gulf Shores, Foley and Orange Beach Sports Complexes you will know why we are a popular spot! Sorry no pets allowed. Service animals are welcome. ... more   less 
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Also Known As:
Microtel Gulf Shores
Microtel Hotel Gulf Shores
Gulf Shores Microtel Inn

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