I reserved a four night stay with this hotel in end of July. On our fourth night the noise from the bar outside our room was unbearable. I contacted the front desk and the manager said the bar should have been closed and he would check it out. Two hours later, at 4:30 am the noise was no better and my daughter and I were wide awake. Unfortunately, we were scheduled to leave the following morning. We decided driving after a couple hours of sleep was not our best choice. We moved to a room on the other side of the hotel to avoid this from happening again. They seemed to care less that we were up all night. Upon leaving we found we were charged a rate that was $100 higher than our original room. It was the same basic room. I made several calls after arriving home to complain, but was told the manager would have to address my problem and he wasn't available. I made several calls and left voice mails. Guess what-never heard back. Horrible way to treat guests. I would've expected them to make up for the crappy night they put us through, instead of just ignoring it.
- Official Description (provided by the hotel):
- Your search for Gulf Shores best lodging value ends here! The sugar white sands of Gulf Shores is only moments away from the areas newest hotel, The Holiday Inn Express & Suites of Gulf Shores, AL. Our promise to you is a great room with great service and incomparable value. Whether you are traveling on business or pleasure, the Holiday Inn Express and Suites of Gulf Shores is sure to have a room or suite to meet your needs. Let us be your host to a great getaway! Our property is conveniently located in the heart of all the main attractions and world renowned restaurants that make Gulf Shores and Orange Beach, the premier vacation destination in southern Alabama: Waterville USA, Alligator Alley, Tanger Outlet Center, The Track, Adventure Island, Lambert's Cafe, The Hangout, Adventure Island and the Gulf Coast Zoo just to name a few! If you decide to take a break from the beach, we invite you to take advantage numerous championship golf courses and outstanding charter fishing opportunities. Travelers are encouraged to spend some time at the areas best shopping complex, Tanger Outlet Mall. The kids are sure to enjoy Waterville Waterpark and the go-karts at the Track Recreational Center. Companies like BF Goodrich and Vulcan Materials Company anchor a vibrant business community. Great Gulf Shores shopping, restaurants and entertainment reside only a few footsteps from our front door. We welcome you to experience all that the great coastal community of Gulf Shores, Alabama has to offer. Stay Smart at the Holiday Inn Express and Suites of Gulf Shores. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, IHG, Priceline, Booking.com, Expedia, Travelocity, Orbitz, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Holiday Inn Express Hotel & Suites Gulf Shores reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Gulf Shores Hotel Gulf Shores