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“Great Spring Break Stay”

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Holiday Inn Express Hotel & Suites Gulf Shores
Ranked #9 of 25 Hotels in Gulf Shores
Certificate of Excellence
Reviewed March 30, 2013

We arrived and did not have reservations. Jenny was very pleasant while finding us a room. The hotel was clean and the room was excellent. We really enjoyed our stay!! Housekeeping was also helpful. This hotel was very close to the beach and other attractions. I would stay again!!

  • Stayed: March 2013, traveled with family
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1  Thank Yolondra W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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188 - 194 of 241 reviews

Reviewed January 25, 2013

The tv service was horrible. It is now on dish or something and you could get some channels a liIt would come in and out no matter what they tried. Orange juice was horrible in the morning. I do not know if they were trying to save money or what but it was nothing but water. Pancake machine did not work well either. The room temperature really could not be regulated well either. Must have hit this place at a bad time. Also, asked for menus at the front desk and they do not have them so really did not know what was out there to eat. I do not think I would stay here again.

  • Stayed: January 2013, traveled with family
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1  Thank One2travelUsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert M, Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this reviewResponded January 31, 2013

I just wanted to extend to you my deepest apologies regarding the issues you experienced during your stay last week. We, here at the Holiday inn of Gulf Shores, pride ourselves on our customer service and hospitable staff. We strive to provide a comfortable and peaceful setting for the frequent traveler, and can certainly understand how experiencing the issues you have endured while at our property can leave you with a negative opinion.

Next time you plan on coming to the area, please contact me directly and I will personally handle all your accommodation needs to insure the highest level of service is expedited, as well a special discounted rate. If you would like to speak with me further about this matter please feel free to contact me directly at any time. Thank you for your understanding.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2013

Our first stop on a trip across the country. I hope are this lucky with all our accomadations. Not my first choice but I'm glad it eneded up being my final, as it was a pleasant surprise. The room was clean and comfortable and the staff was helpful. What more can a traveler ask for?

  • Stayed: January 2013, traveled with family
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3  Thank edge0337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2012

We stayed here for a group golf trip during spring break time. I was a big nervous about the timing, but as I didn't choose it, decided to just see what happened. It turned out very nice - even though the hotel was crowded with kids, families, teenagers, etc. we were not bothered by it. Housekeeping kept up very well with the crowds and the breakfast was good as usually offered by this chain. The room was spacious and the bed very comfortable. Staff friendly and helpful.

  • Stayed: March 2012, traveled as a couple
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1  Thank Suzieshu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2012

A quick trip to Gulf Shores, AL, for some shopping and relaxation was perfectly accented by our choice to stay at Holiday Inn Express Hotel & Suites. This property offers exceptionally spacious rooms, well appointed, very comfortable, complete with a complimentary hot breakfast bar to get the day started. Close to the beach and to outlet shopping makes this an excellent choice.

  • Stayed: November 2012, traveled with family
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1  Thank Flowers38829
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2012

I really enjoyed my stay at the holiday inn. The room was spacious, clean and the bed very comfortable. The breakfast was excellent with a very good quality. The staff is very friendly and helpful. The front desk lady helped me to find directions to Georgia. She was very sweet,(good choice to be at front desk). The housekeepers are also friendly, they don't mind giving you extra towels if needed. I definitely recommend this hotel.

  • Stayed: November 2012, traveled with family
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1  Thank SSBPK S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2012

Holiday Inn Express and Suites was very nice and the Staff was excellent. Scott Crawford catered to all our need and made us feel very welcome. We paid $ 106.39 which included our hot scrambled egg and sausage breakfast.Our room, #300, was very comfortable and very clean.
The hotel is located just off the main Highway so it was great for a quiet nights sleep.
The locals in the area are very friendly and helpful. We ate dinner at NOLANS 1/2 mile away. It was excellent and reasonable. The hotel is 1.4 miles from the beach, a 2 minute drive.
When we departed in the morning, we traveled west on #188 , 22 miles to the MOBIL BAY FERRY at Fort Morgan. We recommend adding this to your trip.Our destination was Biloxi Ms.

Room Tip: Ask for room #300. It was great.
See more room tips
  • Stayed: August 2012, traveled as a couple
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2  Thank BILL L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Gulf Shores

Address: 160 West Commerce Avenue, Gulf Shores, AL 36542-3498
Phone Number:
Location: United States > Alabama > Gulf Shores
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 25 Hotels in Gulf Shores
Price Range: $71 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Gulf Shores 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Your search for Gulf Shores best lodging value ends here! The sugar white sands of Gulf Shores is only moments away from the areas newest hotel, The Holiday Inn Express & Suites of Gulf Shores, AL. Our promise to you is a great room with great service and incomparable value. Whether you are traveling on business or pleasure, the Holiday Inn Express and Suites of Gulf Shores is sure to have a room or suite to meet your needs. Let us be your host to a great getaway! Our property is conveniently located in the heart of all the main attractions and world renowned restaurants that make Gulf Shores and Orange Beach, the premier vacation destination in southern Alabama: Waterville USA, Alligator Alley, Tanger Outlet Center, The Track, Adventure Island, Lambert's Cafe, The Hangout, Adventure Island and the Gulf Coast Zoo just to name a few! If you decide to take a break from the beach, we invite you to take advantage numerous championship golf courses and outstanding charter fishing opportunities. Travelers are encouraged to spend some time at the areas best shopping complex, Tanger Outlet Mall. The kids are sure to enjoy Waterville Waterpark and the go-karts at the Track Recreational Center. Companies like BF Goodrich and Vulcan Materials Company anchor a vibrant business community. Great Gulf Shores shopping, restaurants and entertainment reside only a few footsteps from our front door. We welcome you to experience all that the great coastal community of Gulf Shores, Alabama has to offer. Stay Smart at the Holiday Inn Express and Suites of Gulf Shores. ... more   less 
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Also Known As:
Holiday Inn Express Gulf Shores Hotel Gulf Shores

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