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Hampton Inn Greenville
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Reviews (338)
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188
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9
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All reviewscracker barrelfront deskroom was cleanorange beachtraveling throughbreakfast was excellentstaff was very friendly and helpfulrecommend this hotelcomplimentary breakfastconvenient locationquick stophave stayed here several timesroad tripgreat stopsmall townlong drivenice stay
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334 - 338 of 338 reviews
Reviewed October 10, 2005

The Hampton Inn was completely booked due to the Hurricane Katrina & Hurrican Rita victims. Luckily, I was able to get the last room as I made my way down to Louisianna. Even though the staff was probably tired from having a booked hotel for several weeks, they were always very friendly and cheerful. Even the lady setting up the breakfast buffet at 4 a.m. was cheerful! The rooms were very well appointed and everything was clean. Highly recommended.

Thank Donna_LakeNorman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2005

I reserved a room online, and had a speedy check-in about 11:00 p.m. The room and bathroom were spacious and comfortable. I was very pleased with the hotel and breakfast. I chose Hampton Inn for my HiltonHonors points and recommended it to the other couple traveling with us, even though it cost a little bit more than the nearby hotels.
Caution - Do not leave any valuables in your room.
Our fault, we left a wallet in the room around 8:30 a.m. at checkout. Less than an hour later, my husband realized where he had left it and called. It was not handled very well or professionally by the staff and cleaning crew who did not seem to care. I was told to "call back" twice to see if they had found it, and then instructed to leave a voicemail message for the manager who would return 2 days later.
The next day I called again, and a very nice staff member wrote a report about the incident (a day later!).
After repeatedly calling the hotel and the HiltonHonors office, I was left with the impression of - sorry, thanks for staying, please stay again.
I realize the wallet is gone. It is our fault for forgetting it. I also know we left at 8:30 a.m., called to check about it at 9:30 a.m., and check-in is at 3:00 p.m. I was nice and polite the entire time. I am not sure what I expected, but I am not happy with how we were treated in this situation. Actually, when I first called, I expected the staff to go to the room immediately and get the wallet. I can not slander the hotel because I can not prove anything, but you can figure out who entered the room within an hour of us leaving and what happened to the wallet.

I will never stay at a Hilton brand hotel again because of the way this was handled.

Stayed: May 2005
4  Thank 1Freja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2005

This is a very nice little hotel just off I-65, adjacent to the Cracker Barrel. I stayed one night and felt so welcome. I love the wireless internet access everywhere. The lapboards are a nice touch. Refrigerator and microwave was convenient. Grocery store less than 1 block away, so I stocked my own water and soft drinks. The hotel is pretty typical of Hampton Inns, but the staff was outstanding! So friendly and helpful! I was sharing iTunes from my laptop with a fellow iPod owner in the beautiful lobby and the front desk clerk noticed and turned off the lobby muzak so that we could hear our music. Breakfast was okay, nothing exceptional, but typical Hampton Inn fare. Different front desk clerk was on duty at check-out, equally nice and friendly. Cutest little tin of mints in the room.

  • Stayed: March 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
3  Thank Terri P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2017 via mobile
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Stayed: August 2017, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_AL, Front Office Manager at Hampton Inn Greenville, responded to this reviewResponded August 17, 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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