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“Great Hotel Super Staff Everyone Friendly”

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Best Western Gardendale
Ranked #1 of 2 Hotels in Gardendale
Certificate of Excellence
Reviewed July 29, 2014

From the front desk to the maintenance and housekeeping staff everyone was nice, friendly and determined to make our stay the best possible. There 54 of us for seven days from teenagers to elderly and everyone was pleased with their room, breakfast selection and hot items were hot and coffee was always ready. Debra & Rhonda set a high standard and the staff matched it. Would come back anytime. Great people.

  • Stayed: July 2014, traveled with family
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Review collected in partnership with Best Western
Thank Russell B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded November 18, 2016

Thank you for staying at Best Western Gardendale

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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134 - 140 of 176 reviews

Reviewed July 28, 2014

Very good hotel clean neat and comfortable. Breakfast was good hot and cold breakfast, Beds were comfortable and the room was good, the only thing was that it had a musty smell needed aired out. I will probably stay again when i take my granddaughter back

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western
Thank MSGREYN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded November 18, 2016

Thank you for staying at Best Western Gardendale

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2014 via mobile

This BW is located at the top of a hill on a dead end street overlooking I-65.......all by itself! No other businesses or homes. Lobby has a couch at entry to breakfast room. My wife and I got a king bed room on the first floor. Probably the best floor plan I've ever seen. Microwave, coffee maker, and small refrigerator upon entry. Next to these is the vanity, with the shower/tub and toilet on opposite side of room. Hanging closet with door. Larger than usual TV. Opposite end of room has a partial wall with archway leading to a section with small couch, desk w/nice chair, coffee table, and rack for suitcase. A QUIET under-window A/C which is far enough away from bed so you hear it even less. Didn't use pool. I-65 visible thru break in dense brush/trees, which otherwise surround the building. A real bargain for a BW + at $89 plus tax. Three floors. Usual breakfast menu, only 4 tables.

  • Stayed: July 2014
    • Value
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Thank Richard337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded November 18, 2016

Thank you for staying at Best Western Gardendale

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2014

My family attended a state baseball tournament in Gardendale that our grandson was playing. I felt that the service, comfort of room, courteousness of staff, etc. that we received was excellent. My grandson's team won the tournament and if we ever come back to play, we will definitely stay at Best Western Plus!! Following the win of their first game, we all came back to swim and the kids had the time of their life.

  • Stayed: June 2014, traveled with family
    • Value
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Review collected in partnership with Best Western
Thank Debbie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded November 18, 2016

Thank you for staying at Best Western Gardendale

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2014

IThis is one of my favorite Best Western Properties. Always friendly and helpful. Never had a problem here..Out of the way too, so no crime element. I stay here every time I have a chance. 200 words for this is just ridiculous... Comeon and change this please

  • Stayed: June 2014, traveled on business
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Review collected in partnership with Best Western
Thank Lonnie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded November 18, 2016

Thank you for staying at Best Western Gardendale

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2014

the people that you need to deal with and no one else are diane and rhonda they are the niced and most helpful of the whole business we talked wit the manager of the best western and his is not business related or personal related at all. when we met the manager we joke with him and said that people dont know what it is like to own a business for 33 years that peopl just dont car are bout other peoples property and just throw out what they want and we try to pick up what we can because it helps business owners out but her did care and never even acknowledged tha the heard any thing the managers are not the one to deal with rhonda and diane are definately the ones to deal with other ones are not friendly or personably at all deal with them two only

Room Tip: the rooms one the first second or third floor are all good as long as if you ask a specification tal...
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  • Stayed: June 2014, traveled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jay A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded November 18, 2016

Thank you for staying at Best Western Gardendale

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2014 via mobile

Our last stay on our family vacation for this year. This place is a good place to stay just a little hard to find. I did smell some cigarette smoke in the elevator this morning but this could be from people that smoke. Wish there was someplace closer to eat, there is Crackle Barrel then everything else is on the other side of the interest. There are only 3 places that deliver, all pizza. This is no fault if the hotel, maybe they could get with one of the better places and work out something for delivery. Would stay here again.

Stayed: June 2014
1  Thank medic1644
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded November 18, 2016

Thank you for staying at Best Western Gardendale

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Gardendale

Address: 842 Thompson St, Gardendale, AL 35071-4602
Phone Number:
Location: United States > Alabama > Gardendale
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Gardendale
Price Range: $99 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Gardendale 2.5*
Number of rooms: 59
Reservation Options:
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