Bathtub and tub surround was missing grout and appeared dirty. Thresholds broken. Phone didn't work. Missing a soap, conditioner, hand cream. Lumpy bed. Tattered dirty carpet. Breakfast was ok but there was no yogurt
Overall I had no problems with the room. One thing that caused a little concern, there was a crack under the door. I could feel the air coming under it. If there was small critters around they could find them a new home. My mother put a towel at the door.
My sister in law & I would of liked the bath water hotter.
Otherwise I was very pleased with staff .