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“Have to hand it to them”

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Best Western Plus Gadsden Hotel & Suites
Ranked #2 of 13 Hotels in Gadsden
Certificate of Excellence
Reviewed April 17, 2014

Very good stay, no problems. Had problems in the past but not this trip. Staff was very eager to please and very helpful. In the past the problems was one person ( staff) would yell at the housekeepers to give direction. This has not happened so far. The renovation is very nice! Good place to stay, for business or pleasure! I have already booked another trip in June!

Stayed: April 2014, traveled with friends
Thank Davidc4343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best G, Front Office Manager at Best Western Plus Gadsden Hotel & Suites, responded to this reviewResponded April 20, 2014

hello,
we would like to thank you for taking the time to leave your feedback, we are pleased to see you return to stay with us and we would like to apologize for any problems you had in the past. we are thankful you gave us another chance and hope you will return again soon.
Thank you and have a great day.
Shauna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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258 - 264 of 358 reviews

Reviewed April 10, 2014

The hotel was very clean, friendly and helpful staff. The breakfast consisted of eggs, sausage, biscuits and gravy, various cereals, waffles, yogurt. Plenty to get your day started. I got a great price on their website as an internet special.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Best Western
Thank Cindy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best G, Front Office Manager at Best Western Plus Gadsden Hotel & Suites, responded to this reviewResponded April 13, 2014

Good morning,
We would like to thank you for taking the time out of your day to leave feedback about the Best Western Plus. We are pleased to hear you enjoyed everything The Best Western Plus had to offer, Thank you for your kind words about the staff and our breakfast. We hope to see you again soon, keep in mind we have river fest coming up in July would be a great time to revisit.
If we can help with your reservations please call us.
256-570-0569
Thank You
Shauna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2014

Great Place to stay, good hotel, very friendly, helpful staff. Everything, you need. Not too expensive, good value. I was surprised how plentiful the breakfast was, much more than usual at most best westerns.

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Judy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best G, Front Office Manager at Best Western Plus Gadsden Hotel & Suites, responded to this reviewResponded April 5, 2014

Good afternoon,
We would like to thank you for taking the time to leave us feedback about your stay with us here at the Best Western plus. We are pleased to hear you enjoyed everything our hotel had to offer you and your family. We look forward to seeing you and your family again soon. keep in mind we have the talladega Nascar race coming up and river fest. we would love to have you come stay anytime just give us a call and we will help you book your reservations.

Hope to see you again,
Shauna

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Reviewed March 20, 2014

We stayed two nights in a clean and comfortable room. There were youth basket ball tournaments going on and we were fortunate to find such a nice room. The first night was great - comfortable bed, great staff and good location. The second night was noisy and uncomfortable. The room next to us practiced routine door slamming every few minutes until close to midnight. People were running in the hallways and on the floor above ours as well. I called the front desk to ask if something might be done and only with a bit of persistence on my part did the clerk agree to do something about the noise....but with reluctance. My husband had long since resorted to ear plugs. We'd stay there again, but only after ascertaining there were no large gatherings planned during our stay.

Room Tip: As stated, overall, it was great. The first night was fine and we slept well. The second night was...
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  • Stayed: March 2014, traveled as a couple
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1  Thank Wyotraveler2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best G, Front Office Manager at Best Western Plus Gadsden Hotel & Suites, responded to this reviewResponded March 21, 2014

Hello and Thank you for taking the time to leave us feedback about your stay with us,. We would like to apologize for the noise on your 2nd nights stay. We are pleased to hear the staff was helpful and you enjoyed the clean and comfortable room We hope that you stay with us again when you find yourself in Gadsden, al .Please feel free to call ahead and we will be glad to help you with your reservations or any questions you may have. 256-570-0569
Thank you
Shauna

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Reviewed March 19, 2014

The room was clean and comfortable. Everyone was friendly. Breakfast was the best I've ever had! It consisted of cereal, muffins, eggs, ham, hot cereals, many types of fruit, rolls, milk, juices, gravy, coffee, tea, honey, jelly all served in a large breakfast room. Accommodations were outstanding. A fitness and computer room were available. I would go out of my way to stay there again.

Room Tip: I chose the king- it had a living room with a coach, chair and desk to relax. The bed was so comfor...
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  • Stayed: January 2014, traveled on business
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1  Thank Roseydjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best G, Front Office Manager at Best Western Plus Gadsden Hotel & Suites, responded to this reviewResponded March 21, 2014

Hello and Thank you for your kind words about The Best Western Plus. We are so pleased to hear you enjoyed everything the hotel had to offer. We hope to see you again soon, keep in mind the spring would be a great time to visit and check out the area.
If you need help with reservation please call 256-570-0569

Thank you
Shauna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 10, 2014

Stayed one night here while driving to Branson. The room was large and bed was very comfortable. Front desk greeted us with a smile and presented us with fresh baked cookies. Great value and would definitely stay here in the future!

  • Stayed: March 2014, traveled with family
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1  Thank Larry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best G, Front Office Manager at Best Western Plus Gadsden Hotel & Suites, responded to this reviewResponded March 13, 2014

Hi,
Thank you for leaving feedback, We love to read what our guest have to say about their stay. We are pleased to read you and your family enjoyed your stay with us, and that you had a good night sleep. We are pleased to hear that the staff was helpful and helped brighten your day with the fresh backed cookies. we would love to invite you back to stay with us again if ever you find yourself back in Gadsden al. please call and we would be glad to help with your reservations.
256-570-0569

Have a Great Day,
Shauna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 10, 2014

This hotel was excellent in every area except one that is a problem for most. Hotels serving breakfast should have a non-pork meat option in this day & age where many people are attempting to maintain a healthier diet.

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Best Western
Thank Erika J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best G, Front Office Manager at Best Western Plus Gadsden Hotel & Suites, responded to this reviewResponded March 13, 2014

Good morning,
Thank you for taking the time to leave us feedback, we would like to apologize to you for not having a larger variety of meats. however we are pleased to hear you enjoyed your stay with us. we would like to invite you to stay with us again the next time you are in Gadsden al. If you need help making reservations with us please call.256-570-0569
Have a Great day ,
Shauna

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Gadsden Hotel & Suites

Address: 205 Enterprise Dr, Gadsden, AL 35904-8239 (Formerly BEST WESTERN PLUS Gadsden Hotel & Suites)
Phone Number:
Location: United States > Alabama > Gadsden
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Gadsden
#2 Business Hotel in Gadsden
#3 Family Hotel in Gadsden
Price Range: $81 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Gadsden Hotel & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Gadsden Best Western

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