We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Room and Staff”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hampton Inn Florence-Midtown
Ranked #3 of 12 Hotels in Florence
Certificate of Excellence
Reviewed March 24, 2014

Clean, well maintained and friendly staff! I would highly recommend this hotel to anyone who is looking for a wonderful stay and home kind of feeling! Keep up the great work! The staff is very helpful as well!

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Jenee K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary G, General Manager at Hampton Inn Florence-Midtown, responded to this reviewResponded March 26, 2014

Thank you for your kind words on Tripadvisor, they really mean alot to my team. We are very glad that you enjoyed your stay here at the Hampton Inn Florence Midtown and we hope to have you back again for another great stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (371)
Traveler rating
Traveler type
Time of year
Language

292 - 298 of 371 reviews

Reviewed March 24, 2014

While this hotel was an excellent pick for the points we used to stay here and near everything, the service lacked in the morning for breakfast. This hotel was almost a home run until we woke up the next morning and went down for breakfast. There was a lady that was over the food prep etc who had wet hair. She really did not look like she could have been an employee, was not friendly and I just could not get over the wet hair. Their was a bus load of other guests in the area so their was a line to get everything. We went downstairs a hour and 15 minutes before it was scheduled to shut down breakfast and there was not any more batter to make waffles in which she said "there is no more batter". There was no whole milk left in the carafe, when informed she went and got more. There were no forks left. Only spoons. No type of meat or potatoes on the breakfast bar.

For the points I would definitely stay here again but I would just be prepared to spend money on breakfast because there was alot left to be desired here.

Waited 5-9 minutes at the front desk to ask for toothpaste and the attendant (1) left the desk un-attended for that long, phone was ringing off the hook. We finally left. The attendant never returned to the front desk. Not sure where the attendant went but we just got tired of waiting.

Also, the outdoor pool was not working. The attendant gave us an address of another Hampton Inn not to far away that we could use there in door pool. When we got to the other location , there were about 15 people in the pool, about half kids and they were swimming with their clothes on. We immediately left. Not our type of fun getaway. The pool was too small. It should have a capacity since the area was so small.

Room Tip: room 409, away from the elevator
See more room tips
  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank pagesinadiary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary G, General Manager at Hampton Inn Florence-Midtown, responded to this reviewResponded March 25, 2014

Thank you for taking the time to provide us with some feedback here on TripAdvisor. I want to apologize for your experience during your stay with us. We were unusually busy for a weekend and did not have enough team members working breakfast as needed. That is something I will look into with our staffing team. Our breakfast menu is structured per Hilton standards and at this point we only offer fat free milk and 2% milk.

Due to the freezing weather we still have, our pool has not opened for the summer season as of yet, but we will have it opened in the up coming weeks for everyone to enjoy.

I do hope that if your in the area again, you will give us another chance to dazzle you. We do appreciate you as a loyal Diamond Hilton Honors Member and look forward to seeing you again when your in the Florence area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2014

This hotel was quite characteristic of my experience(s) with Hampton which have all been pleasant and quite satisfactory! No surprises which is most welcome while on the road and away from home. Good place to lodge and good value to boot. Really appreciate abundance of restaurants, food, and fuel (gas) availability in close proximity.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank William H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary G, General Manager at Hampton Inn Florence-Midtown, responded to this reviewResponded March 26, 2014

Thank you for taking the time to write a review on Tripadvisor. I am glad that you found the Hampton Inn Florence Midtown to be a good value. I appreciate you mentioning the many retail and dining areas within a mile radius of our hotel. We're looking forward to welcoming you back to the Hampton Inn Florence Midtown in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2014 via mobile

Stayed here Friday the 14. Very nice hotel. The staff was great. Very clean. My room was very comfortable. I would bring my wife here. Look forward in staying here again. They have homemade cookies in the Lobby. Very nice. The breakfast was good. Kinda wish that they had some sausage gravy for their awesome biscuits. Thanks!!!

Stayed: March 2014, traveled on business
Thank Snjbar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary G, General Manager at Hampton Inn Florence-Midtown, responded to this reviewResponded March 26, 2014

Thank you for your great review on Tripadvisor, we are happy that you enjoyed your stay at the Hampton Inn Florence Midtown. I'm glad you enjoyed the cookies and the breakfast, I'm sorry that you were unable to enjoy our sausage gravy, we try to change the breakfast offering daily to give variety to our guests. Please feel free to contact the hotel when you know your comming back to the area and we'll certainly try to have it out for breakfast during you're next stay. We look forward to your next visit to Florence Alabama.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2014

We in town to visit relatives and only stayed one night. We were pleased with the room. It is a good clean hotel, with the exception that the finish was peeling off the bathtub. I gave a very good rating for cleanliness because of the bathtub issue.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Andrew G. L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary G, General Manager at Hampton Inn Florence-Midtown, responded to this reviewResponded March 15, 2014

Thank you for taking the time to write about your experience at the Hampton Inn Florence Midtown. I am thrilled that you were pleased with your stay and would stay with us again. I do apologize for the peeling tub and I want you to know that we are addressing that issue. We look forward to welcoming you back to the Hampton Inn Florence Midtown when your back in the Florence area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2014

We stayed five nights at this hotel because there were no other rooms available in the Florence area. The staff was rude at check in and throughout our stay. Our toilet overflowed and we were give a plunger to fix and clean the mess ourselves as there was only one staff member in the hotel that night and he was busy. DON'T stay here unless you love incompetence and rudeness.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Charlotte P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary G, General Manager at Hampton Inn Florence-Midtown, responded to this reviewResponded March 4, 2014

Charlotte P,

Thank you for taking the time to provide us with your feedback. I want to apologize for the issues you experienced during your stay. We strive for excellence and satisfaction with every stay and it concerns me that you did not receive that while visiting us.

I hope that if your ever back in the Florence area you will give us anothe chance to dazzle you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2014

My husband and I stayed here while visiting Alabama on a Saturday night. Russ was at the desk and welcomed us. He was extremely polite and accommodating and thanked us for being a Hilton HHonors member. The room was clean, large and comfortable. Bedding was wonderful. Breakfast the following morning was great although we don't eat a big breakfast. The coffee was fresh and hot. There were biscuits and gravy, waffles, various breads, bagels, etc. Pastries, sausage, cereals, yogurt, eggs and whatnot. This was a very nice stay and a good location. We will definitely come back.

Room Tip: We stayed in room 419 which was right by the elevator, vending machine and ice machine. It got a li...
See more room tips
  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MaryannF650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary G, General Manager at Hampton Inn Florence-Midtown, responded to this reviewResponded February 22, 2014

Thank you for taking the time to share your feedback with the Tripadvisor community. The Hampton Inn Florence Midtown strives to provide each of our guests with a memorable experience and we're thrilled that Russ did just that. I'm glad that you were happy with the room and found the breakfast to have plenty of options. We look forward to welcoming you back to the Hampton Inn Florence Midtown.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Florence hotels
2.8 mi away
Hampton Inn & Suites Florence-Downtown
1.5 mi away
Marriott Shoals Hotel & Spa
1.0 mi away
Comfort Suites
Comfort Suites
#6 of 12 in Florence
94 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Residence Inn Florence
Residence Inn Florence
#4 of 12 in Florence
141 reviews
0.5 mi away
Baymont Inn & Suites Florence/Muscle Shoals
0.9 mi away
Holiday Inn Express Hotel & Suites Florence
Show Prices
Show Prices
Show Prices

Been to Hampton Inn Florence-Midtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Florence-Midtown

Address: 2281 Florence Blvd, Florence, AL 35630-2852
Phone Number:
Location: United States > Alabama > Florence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Florence
#3 Romantic Hotel in Florence
#3 Business Hotel in Florence
Price Range: $99 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Florence-Midtown 2.5*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Priceline, Cancelon, Orbitz, Travelocity, Cheap Tickets, Hotwire, HotelQuickly and getaroom.com so you can book your Hampton Inn Florence-Midtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Florence
Florence Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing